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Wildz: [solved] Wildz won't pay out and verify? (Page 2)

Topic created on 08th May. 2020 | Page: 2 of 2 | Answers: 18 | Views: 4,327
cbz490
Experienced
striker1337 wrote on 10/05/2020 at 15:08
I did yesterday, still no answer


Caro is very reliable, you will be helped!

Love greetings

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striker1337
Visitor
cbz490 wrote on 11/05/2020 at 09:17 PM

Caro is very reliable, you will be helped!

Love greetings

I have been waiting for a month and a half now and Wildz does NOTHING! drecksladen honestly

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Anonym

striker1337 wrote on 08/05/2020 at 23:55: Moin guys and gals,

i won a good 4 figure sum on Wildz a few days ago.
So far so good I have uploaded all documents (ID, proof of address, proof of payment from bank account)
Everything was verified.
However, the withdrawal has not been processed yet and Wildz is asking for new documents
1. A screenshot of the Skrill account although I had no Skrill account but only once with rapid transfer had deposited. (they have then noted after support)
2. A screenshot of the account statement of 2 Rapid Transfer deposits.
These transfers / deposits are several months ago and in my account statement I can not find them (possibly booked back due to lack of funds? no idea)
Wildz says they can see that the transfer was successful.

Well and here I am, without money and without the possibility to bring this 2nd proof of payment.
Wildz says only they need that otherwise I get no money.

any tips what I can do?
Am really just desperate

Hello striker1337, what I do not understand why they want to have a Einzahlungsnachweiss, which is already quite a few months ago.What does that have to do with the current profit.If I with the current Einzahlung a win erziehlt, then also with the Einzahlungsoption zb. bank transfer also on this account aus gezahlt.Und this account is yet verified.So I see there somehow a little harassment.What should happen when they want a Einzahlungsnachweiss that is already years ago, but then no one can prove more.So write Caro again to, because she can really help you there.Because such a hard chunk, well prost that I think none of us can crack, that can really only Caro.I keep my fingers crossed and pray for you that you get your money.

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Anonym
striker1337 wrote on 06/15/2020 at 3:31 pm
I've been waiting for a month and a half now and Wildz does NOTHING! drecksladen honestly

It's your own fault, because your problem can be solved quite easily.

2. A screenshot of the bank statement of 2 Rapid Transfer deposits.
These transfers/deposits were made several months ago and I can't find them in my bank statement (possibly reversed due to insufficient funds? no idea)
Wildz says they can see that the transfer was successful.

Send them the 2 bank statements they ask you for.

Trivial excuses like "bank statements cannot be found in the archive" are unacceptable. This is not the casino's problem, but yours and your bank's. Your bank does not let any documents disappear.
Even if there has been a chargeback, it is visible on the account statement

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striker1337
Visitor
Royal777 wrote on 06/16/2020 at 01:12 PM
Send them the 2 bank statements they are asking you for.

Trivial excuses like "bank statements cannot be found in the archives" are unacceptable. This is not the casino's problem, it's yours and your bank's. Your bank does not let any documents disappear.
Even if there has been a chargeback, it is visible on the account statement

That's the problem, none of the transactions are visible on the bank statement. That is correct, that chargebacks are displayed, but apparently it was not the case.
The only thing I could imagine is that the posting did not go through from the bank, then you could not see the transaction anywhere.

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striker1337
Visitor
Herould wrote on 06/16/2020 at 00:27 PM

Hello striker1337, what I do not understand why they want to have a Einzahlungsnachweiss, which is already quite a few months ago.What does that have to do with the current profit.If I have made a profit with the current Deposit, then also with the deposit option zb. bank transfer also paid on this account from.And this account is verified.So I see somehow a little harassment.What should happen when they want a Einzahlungsnachweiss that is already years ago, but then no one can prove more.So write Caro again to, because she can really help you there.Because such a hard chunk, well prost that I think none of us can crack, that can really only Caro.I keep my fingers crossed and pray for you that you get your money.

Yes, I do not understand that either. I have deposited with banktransfer and have also verified with a bank statement
Suddenly come with a 50 € deposit from january which went through rapid transfer
It occurs to them early and the deposit has not even what to do with the win.

In addition, but actually accept only statements of age up to 3 months

Then to restrict my account and 1.5 months hardly report, top casino I would say

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gamble1
Icon
striker1337 wrote on 06/16/2020 at 01:49 PM
Yeah I don't understand that either. I have deposited with banktransfer and have that also verified with a bank statement
Suddenly come with a 50 € Deposit from january which went via rapid transfer
It occurs to them early and the deposit has not even what to do with the win.

In addition, but actually accept only statements of age up to 3 months

Then to restrict my account and 1.5 months hardly report, top casino I would say

Can of course be that there was a problem with this payment or something is unclear then it is of course understandable that this transaction is required

I make my contact at Wildz times on your thread attentive he is a super man seems to exist with you yes already longer the problem possibly he can help you to clarify the whole thing

Aufjedenfall someone will help you that can be sure to regulate everything then you vill also be explained why exactly this transaction, etc..

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gamble1
Icon
@striker1337 have sent you a message

It's taken care of but still need your feedback

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Caro
Expert
striker1337 has just informed me that he has received his payout. The problem was, striker1337 deposited 100€ and this money was never debited from his account, for whatever reason. Nevertheless he had 100€ credit on his account. Wildz as well as striker1337 finally agreed to deduct the 100€ from the win

This topic has been closed

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