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Wildz: [solved] Wildz won't pay out and verify?

Topic created on 08th May. 2020 | Page: 1 of 2 | Answers: 18 | Views: 4,393
striker1337
Visitor

[solved] Wildz won't pay out and verify?

8th May. 2020, at 11:55 pm CEST#1
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Moin guys and gals,

i won a good 4 figure sum on Wildz a few days ago.
So far so good I have uploaded all documents (ID, proof of address, proof of payment from bank account)
Everything was verified.
However, the withdrawal has not been processed yet and Wildz is asking for new documents
1. A screenshot of the Skrill account although I had no Skrill account but only once with rapid transfer had deposited. (they have then noted after support)
2. A screenshot of the account statement of 2 Rapid Transfer deposits.
These transfers / deposits are several months ago and in my account statement I can not find them (possibly booked back due to lack of funds? no idea)
Wildz says they can see that the transfer was successful.

Well and here I am, without money and without the possibility to provide this 2nd proof of payment.
Wildz says only they need that otherwise I get no money.

any tips what I can do?
Am really just desperate

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striker1337
Visitor

[solved] Wildz won't pay out and verify?

9th May. 2020, at 12:57 pm CEST#2
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Please need help

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Appelsaft

[solved] Wildz won't pay out and verify?

9th May. 2020, at 11:59 pm CEST#3
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Hello,

first of all I would set a betting limit, then you won't be able to gamble away the win

At the moment, Wildz is apparently overloaded in terms of Verification (it also took me over a week), so it may be that it is still delayed for a while, especially because something is objected to you.

I don't know exactly what a Rapid Transfer is. Just a quick transfer via Skrill? Do you not need an account, how exactly does it work?

Wildz now wants to see the debit from your account or what exactly do they want?

Depending on this, it would be possible to make another small Deposit (provided it is still the same account as the previous deposits) and then provide proof that you are the one who made the deposits from your account and no dirty people are involved (money laundering, etc.)
Here is always complained about verification and slow support but good reputable casinos must take the requirements seriously otherwise there are penalties and possibly loss of license.

Otherwise, maybe ask the bank if they give you the account statements of half a year again. If they ask why, just say tax.

Wildz is but a good casino that are only lansgam but not unseriös

Good luck


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striker1337
Visitor

[solved] Wildz won't pay out and verify?

10th May. 2020, at 12:18 am CEST#4
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Appelsaft wrote on 09/05/2020 at 23:59: Hello,

first of all I would set a betting limit, then you don't have to gamble the win again

At the moment Wildz is apparently overloaded in terms of Verification (has also taken me over a week), so it may be that it is still delayed for a while especially because something is objected to you.

I don't know exactly what a Rapid Transfer is. Just a quick transfer via Skrill? Do you not need an account, how exactly does it work?

Wildz now wants to see the debit from your account or what exactly do they want?

Depending on that it would be possible to make another small Deposit (provided it is still the same account as the previous deposits) and then provide proof that you are the one who made the deposits from your account and no dirty people are involved (money laundering etc.)
Here is always complained about verification and slow support but good reputable casinos must take the requirements seriously otherwise there are penalties and possibly loss of license.

Otherwise, maybe ask the bank if they give you the account statements of half a year again. If they ask why, just say tax.

Wildz is but a good casino that are only lansgam but not unseriös

Good luck



Thanks for the reply, yes this is like an instant transfer. I can no longer deposit my account was blocked for the time of verification (limited use only possible)
That's the problem, you won't see that in the account statement, I already looked in online banking. The transfer must have been canceled for some reason.
So I can not provide the proof.

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Appelsaft

[solved] Wildz won't pay out and verify?

10th May. 2020, at 12:44 am CEST#5
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Who locked the account? It was not like that with me. In that case, they should reactivate the account so that you can make a Deposit

Can't you get into the Live Chat either?

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striker1337
Visitor

[solved] Wildz won't pay out and verify?

10th May. 2020, at 10:17 am CEST#6
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Appelsaft wrote on 10.05.2020 at 00:44: Who locked the account? It wasn't like that with me. In that case, they should reactivate the account so you can make a Deposit

Do you also not come to the Live Chat?

I am every day in the live chat. They said they would block me until verification. Do not want to unlock me and want to see exactly this deposit.
They refuse to do anything.

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Appelsaft

[solved] Wildz won't pay out and verify?

10th May. 2020, at 12:54 pm CEST#7
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If that is so I am unfortunately at the end with my Latin

You need someone with connections to Wildz who can forward the case to someone who has a clue - I don't know if you can find someone like that on this platform. If not try Casinogrounds in the forum.

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striker1337
Visitor

[solved] Wildz won't pay out and verify?

10th May. 2020, at 02:08 pm CEST#8
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Appelsaft wrote on 10.05.2020 at 12:54 pm: If that is so I am with my Latin unfortunately at the end

You need someone with connections to Wildz to forward the case to someone who has a clue - I don't know if you can find someone on this platform. If not, try Casinogrounds in the forum.

Thanks, just registered there !

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Max1303
Experienced

[solved] Wildz won't pay out and verify?

10th May. 2020, at 02:25 pm CEST#9
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You can write to Caro here. Since Wildz is listed here, you will be helped for sure.

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striker1337
Visitor

[solved] Wildz won't pay out and verify?

10th May. 2020, at 03:08 pm CEST#10
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Max1303 wrote on 10.05.2020 at 14:25: You can write to Caro here. Since Wildz is listed here, you will be helped for sure.

I already did yesterday, still no answer

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