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Wildz: [solved] WILDZ Verification Muchbetter

Topic created on 08th Feb. 2020 | Page: 1 of 2 | Answers: 13 | Views: 6,084
xNaom

[solved] WILDZ Verification Muchbetter

8th Feb. 2020, at 07:07 pm CET#1
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Hello,
i have been playing at Wildz for quite some time and now I need to verify for a payout of 1300€.
Now I also have to verify all the stuff I have ever deposited with. Bank account and Skrill are no problem but what do they want from me at MuchBetter? In the Verification it says:

Muchbetter

Screenshot of your MuchBetter e-wallet account where you can see your name and customer number.

Where can I find my customer number? The only thing I found that goes a little bit in that direction is this
https://www.bilder-upload.eu/bild-ca5f7d-1581185156.jpg.html


I hope you can help me and tell me what exactly they want from me and where I can find it.

Kind regards
Naom

EDIT: Support just told me "You'll find it."

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Klempo77
Expert

[solved] WILDZ Verification Muchbetter

8th Feb. 2020, at 10:10 pm CET#2
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I have not found a customer number in my account either
Is it not cell phone number?

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G****e

[solved] WILDZ Verification Muchbetter

8th Feb. 2020, at 11:09 pm CET#3
1 Like

Liked this post: Avatar von xNaom xNaom
Write or call the MuchBetter support. Vllt log on to the website if there is one via laptop or PC. Otherwise give the casino your muchbetter email and mobile number. See what they say. Good luck, hope you get the money and set loss limit to 1 euro, not that you verdaddelst everything again

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xNaom

[solved] WILDZ Verification Muchbetter

9th Feb. 2020, at 12:17 am CET#4
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Klempo77 wrote on 08.02.2020 at 22:10: I also found no customer number in my account
Is it not handy number?

Well but that is not shown anywhere either, is it?

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campamocha
Rookie

[solved] WILDZ Verification Muchbetter

10th Feb. 2020, at 11:24 am CET#5
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The customer number = your cell phone number at MuchBetter
You can send a screenshot from the Muchbetter app - go to your profile - there are your pers. Data like name, date of birth etc
That should be enough


In principle, there is actually a function for providers at MuchBetter, so that they do not have to ask customers for such documents
For this, the casino sends a push message to the app to the phone number you provided, asking you to confirm it. So practically a Deposit request of EUR 0 - with a text that this is just to verify the account. This is all automated, but it seems that the word has not yet spread to all providers.

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Pklisa
Amateur

[solved] WILDZ Verification Muchbetter

10th Feb. 2020, at 11:33 am CET#6
2 Likes

Liked this post: Avatar von katy444 katy444, Avatar von moody moody
So I always find it ingenious what the casinos want to have everything from one in the case of a withdrawal, money deposits go without any Verification quickly and easily.

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moody
Experienced

[solved] WILDZ Verification Muchbetter

10th Feb. 2020, at 11:48 am CET#7
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Pklisa wrote on 10.02.2020 at 11:33 am: So I find it always ingenious what the casinos want to have everything from one in the case of a payout, money deposits go without any Verification quickly and easily

Yes. Motto at the casinos "taking is more blissful than giving"

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xNaom

[solved] WILDZ Verification Muchbetter

12th Feb. 2020, at 10:07 am CET#8
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Well,
4 days later still nothing has happened. My Verification is still "in process"
The Wildz support is really nice but has nothing to report and has no influence on speed. It's all very questionable...I requested the payout last week Monday, it always takes at least 2 days until any response comes. It makes so slowly no more fun. Especially since I do not continue to play until I have the money because why should I continue to play if they do not pay out anyway...
LG
Janik

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Elleoj59
Rookie

[solved] WILDZ Verification Muchbetter

12th Feb. 2020, at 10:16 am CET#9
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That is exactly the reason why I. Do not play. Before. I wanted to Deposit the first time I uploaded all my documents and also told them before everything is not accepted I pay nothing. 14 days ago, still nothing 😂👍

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xNaom

[solved] WILDZ Verification Muchbetter

12th Feb. 2020, at 12:42 pm CET#10
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In the FAQ they say 1 business day. The support told me that they are very busy at the moment but for a Verification that sometimes takes only 5 minutes on other sites, that seems pretty long to me

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