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Wildz: [solved] Wildz payout problems/verification please help me

Topic created on 26th Feb. 2020 | Page: 1 of 1 | Answers: 5 | Views: 1,649
S****5

[solved] Wildz payout problems/verification please help me

26th Feb. 2020, at 10:33 am CET#1
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Moin together,

i have just created an account because I hope here maybe get tips on how I should proceed!

I played at Wildz on 18.02.2020 and deposited 1500€... after up and almost completely down I came back to my deposited amount +70€ so a total of 1570€ which I wanted to withdraw on 18.02.2020 at 13:40 clock... Until Thursday nothing happened, then I got a mail that I should please verify me. I did directly that was on 20.02.2020 at 14:00 clock, have uploaded all documents.

Since then I have heard nothing and the Verification is all the time "in process" and my payout from 18.02.2020 is of course also still "in process". Have contacted the Live Chat twice and once wrote an email to customer service. Each time came the same answers that seemed to be learned by heart, that I should be patient. I'm getting really worried, I've been gambling for several years and have tried a few OCS but it's never taken this long? Can you please give me tips on what to do?

I had 2 years ago once a win of 14,000 € at another casino there was e.g. the verification + withdrawal within 24 STD done

HAVE PLAYED WITHOUT BONUS OR ANYTHING ELSE THAT COULD PREVENT THE PAYOUT!

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Silence
Amateur

[solved] Wildz payout problems/verification please help me

26th Feb. 2020, at 10:41 am CET#2
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Hey

I assume that this is simply a stalling tactic. "Vill you come yes in temptation to cancel the payout to continue to gamble "

Otherwise, I would not have any concerns with Wildz!


They pay you the money already. Have patience and do not stonier the payout!


I also had to wait almost 3 weeks for a payout (not at Wildz) in the amount of almost 800€ until the Verification was through and the money was in my account.

Is partly just intentional because some casinos speculate that the players do not wait and gamble away their money again

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S****5

[solved] Wildz payout problems/verification please help me

26th Feb. 2020, at 10:52 am CET#3
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Okay so you mean for now just wait? Had actually told me 1 week you wait then you undertake what... Well gamble away is not feasible for me anyway because I have set my loss limit to 1 € per week, know me too well .

Funny is that Wildz writes in the FAQS that the Verification takes no longer than 24STD and the withdrawal no longer than 3 hours

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Silence
Amateur

[solved] Wildz payout problems/verification please help me

26th Feb. 2020, at 10:58 am CET#4
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Wait until Friday at the latest
If nothing happens by then, contact customer service and refer to their FAQS

And just write that you don't play at Wildz anymore and share your experience with others ...sometimes this works and oh miracle suddenly everything goes very fast


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Caro
Expert

[solved] Wildz payout problems/verification please help me

26th Feb. 2020, at 11:14 am CET#2
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Hello Sturm95 & welcome to the forum,

i just sent you a private message via communicator
Kind regards Caro

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Caro
Expert

[solved] Wildz payout problems/verification please help me

26th Feb. 2020, at 11:58 am CET#3
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Thread is closed because it is a duplicate account of a user who has been permanently banned in the past.

The manager of Casino Wildz was nevertheless informed about the complaint and will contact the user via email.

Edit: The manager has just informed me that the player has been successfully verified and the money is on its way.



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