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Wildz: [solved] Wildz multiple accounts

Topic created on 06th Aug. 2020 | Page: 1 of 2 | Answers: 10 | Views: 2,736
fabilied

[solved] Wildz multiple accounts

6th Aug. 2020, at 01:32 am CEST#1
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Good evening, I received an email from Wildz support earlier with the question/statement

" We noticed that you have multiple accounts on Wildz, can you please tell me the reason for this?"

I went to support and of course asked what to do. The support asked back and forth. I told them that I had recommended Wildz to my colleagues and that some of them had created an account on my PC. The support then sent an excerpt from the terms and conditions in which just said that per household (IP) only one account may exist and there is the problem. I have an open payout of 1000 euros where I now after a week of Verification finally thought that the money will be transferred soon and now the problem with the multiple account (but only one that really belongs to me).

Well a lot of talk about nothing... my question: can I smear my money now and my account is also blocked, or can I still hope by the accounts do not belong to me only about my IP were created I get my money anyway?

L.G. Fabian

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Anonym

[solved] Wildz multiple accounts

6th Aug. 2020, at 02:01 am CEST#2
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Liked this post: Avatar von fabilied fabilied
Difficult, according to the terms and conditions they are fine. However, I can not really imagine that. Means if a friend is in my WLAN and registers he jeopardizes my account?

If the other accounts were not deposited via an account with your name, but always dutifully each colleague for himself, it should be crystal clear that there are not several accounts per household

Especially since the statement per household (IP) is completely nonsensical. An IP is not bound to a household. So if the public IP is later assigned to another connection and that person happens to be a Wildz player, you will be banned? No characteristic of uniqueness at this point.

I can not help you directly, only advise to stay tuned!

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fabilied

[solved] Wildz multiple accounts

6th Aug. 2020, at 02:42 am CEST#3
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I also find it very strange but wait and see, what I have actually done eh long enough ^^ Alone the Verification has already taken a week. Understand eh not how they come all at once after verification on it maybe they just want to delay the payout in the hope that I still play it but for that I have set an extra limit ^^

Thank you anyway for the answer

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Kleinkariert
Expert

[solved] Wildz multiple accounts

6th Aug. 2020, at 12:52 pm CEST#4
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If it does not work in a few days I would recommend you to write to Caro here, she can do more than normal players.

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Silence
Amateur

[solved] Wildz multiple accounts

6th Aug. 2020, at 01:20 pm CEST#5
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Difficult situation
Normally you can write off your money.

Exactly for this reason there are the terms and conditions. Otherwise, anyone can create umpteen accounts, take the Bonuses and claim afterwards that the accounts were created by friends.

Was the Welcome bonus (if claimed) used on one or even all accounts ?

It is important that the accounts really fit from the specified data to the data of your friends

In case of dispute, your friends could verify themselves and thus the casino can assume that it is not a scam .

If deposits were made on the accounts, these were hopefully not made from 1 and the same account.

Only so I see here a chance that Wildz shows itself Kulant

Otherwise it is just unfortunately a clear Agb violation

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gamble1
Icon

[solved] Wildz multiple accounts

6th Aug. 2020, at 02:28 pm CEST#6
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So I have some time ago with my contact asked whether friends over my PC, IP may make an account and he said that it is no problem may even use all the Bonuses

Are you sure that you have not possibly made your name vill an account before?

Wildz is very Kulant to the customer vill someone from the team can ask times at Wildz what exactly the problem is and where it hangs vill is also just a mistake in communication before

write best times to Caro at the same time I will also times forward your thread will already be solved

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fabilied

[solved] Wildz multiple accounts

7th Aug. 2020, at 03:16 am CEST#7
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Silence wrote on 06/08/2020 at 13:20: Difficult situation
Normally you can write off your money .

Exactly for this reason there are the AGB . Otherwise, anyone can create umpteen accounts, take the Bonuses and claim afterwards the accounts were created by friends.

Was the Welcome bonus (if claimed) used on one or even all accounts ?

It is important that the accounts really fit from the specified data to the data of your friends

In case of dispute, your friends could verify themselves and thus the casino can assume that it is not a scam .

If deposits were made on the accounts, these were hopefully not made from 1 and the same account.

Only so I see here a chance that Wildz shows itself Kulant

Otherwise it is just unfortunately a clear Agb violation

These are real people who have created accounts on my PC so real real colleagues of mine ^^ I have also not only the data of those used but the have registered themselves.

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fabilied

[solved] Wildz multiple accounts

7th Aug. 2020, at 10:56 am CEST#8
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So it was all cleared up with the help of dear Caro ^^

I would like to thank everyone here again for your answers and especially goes a huge thanks to Caro

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Silence
Amateur

[solved] Wildz multiple accounts

7th Aug. 2020, at 01:44 pm CEST#2
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fabilied wrote on 08/07/2020 at 10:56 am: So it was all cleared up with the help of dear Caro ^^

I want to thank everyone here again for your answers and especially a huge thanks goes to Caro

I'm happy for you !

Any other casino would probably have canceled the win!

Wildz is and remains just really a top casino, even if now and then the payouts take a while

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gamble1
Icon

[solved] Wildz multiple accounts

7th Aug. 2020, at 03:26 pm CEST#3
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Our dear Caro has directed it once again super happy for you that everything worked out

@Silence

I can only agree with you. Funnily enough, the delays should now be history, some changes have been made and Verification and payouts are now almost in real time again at Wildz and Caxino

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