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Wildz: [solved] Re-verification 02.11.2020 // payout also 02.11.2020 abandoned

Topic created on 07th Nov. 2020 | Page: 1 of 1 | Answers: 9 | Views: 2,317
Maik2k315

[solved] Re-verification 02.11.2020 // payout also 02.11.2020 abandoned

7th Nov. 2020, at 08:04 pm CET#1
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Hello all,

short story:

I have won a total of 10,000€ and of course then "requested" a payout
My account was already verified via Klarna (Sofortüberweisung) deslängeren

Due to the high win, I should then verify again with ID and proof of address. This is then also happened on the same day and was confirmed to me by email

On 06.11.2020 times inquired how it looks with the Verification and accordingly with the payout
Then it was suddenly claimed that I had not uploaded any documents. But after I then informed that I had received confirmation by email, this statement was withdrawn

Since then I have been waiting and only get the standard answers.

Can anyone help me or is this normal? I have been told the opposite by streamers who are promoted by Wildz, among others

Thanks for the attention

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Kitt2355
Visitor

[solved] Re-verification 02.11.2020 // payout also 02.11.2020 abandoned

7th Nov. 2020, at 08:33 pm CET#2
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Quite normal with wildz.
I waited there 2 weeks for Verification back then, with similar win in the luggage was stressful, but Wildz always pays out reliably so far, just takes time sometimes.

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Maik2k315

[solved] Re-verification 02.11.2020 // payout also 02.11.2020 abandoned

7th Nov. 2020, at 09:54 pm CET#3
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Then I should hopefully know more by the end of next week at the latest
I honestly find it a bit cheeky to tell me something about 1-2 days in support & then put it on the back burner and maybe have the hope that I cancel this payout.

And how did it look after your Verification?
Did you then receive the requested payouts significantly faster?

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Kitt2355
Visitor

[solved] Re-verification 02.11.2020 // payout also 02.11.2020 abandoned

7th Nov. 2020, at 10:10 pm CET#4
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Maik2k315 wrote on 07/11/2020 at 21:54: Then I should hopefully know more by the end of next week at the latest
I honestly find it a bit cheeky to tell me in support something about 1-2 days & then put it on the back burner and maybe hope that I cancel this payout.

And how did it look after your Verification?
Did you then receive the requested payouts significantly faster?

Yes, after that it was mostly within 24h, rarely 48h. I have usually always set 24h limit, then you do not even come into temptation...

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Maik2k315

[solved] Re-verification 02.11.2020 // payout also 02.11.2020 abandoned

7th Nov. 2020, at 10:12 pm CET#5
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Kitt2355 wrote on 07/11/2020 at 22:10
Yes, after that it usually went within 24h, rarely 48h. I usually always set 24h limit, then you don't get tempted at all....


Yes I had also taken me 7 days first out

Then I hope times that it will work next week
But thanks for the info, actually wanted to continue to play there, but was already considering it no longer to tuen, because of the current situation

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Kitt2355
Visitor

[solved] Re-verification 02.11.2020 // payout also 02.11.2020 abandoned

7th Nov. 2020, at 10:16 pm CET#6
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You'll be fine!
Wildz is top compared to some other booths!

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Maik2k315

[solved] Re-verification 02.11.2020 // payout also 02.11.2020 abandoned

9th Nov. 2020, at 07:05 pm CET#7
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Brief update on the Verification process and payout status:

I had 2x contact with support and with a Streamer today.

The first chat with support put me off with the standard statements.

Then I wrote with a streamer he had told me that he would contact me about my verification and payout, because I had not heard anything so far and he wanted me to tell him.

Apparently this had a "small" success.
Just now I received an email, where I should please upload my ID again
Since the account is still locked I did that by email (simply replied to their request email) and picked up a confirmation of receipt of the documents or email in the support

I am curious how it will continue...(to be continued)

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Maik2k315

[solved] Re-verification 02.11.2020 // payout also 02.11.2020 abandoned

10th Nov. 2020, at 09:44 am CET#8
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Update 2:

I have just received an email from Wildz that my withdrawal has been successfully processed.

A final post will come when the money actually lands in my account.

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Maik2k315

[solved] Re-verification 02.11.2020 // payout also 02.11.2020 abandoned

11th Nov. 2020, at 06:33 pm CET#9
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Update 3:
The money has arrived in the account today
The thread can be closed

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Caro
Expert

[solved] Re-verification 02.11.2020 // payout also 02.11.2020 abandoned

11th Nov. 2020, at 07:13 pm CET#10
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At the request of the TE, I will close the thread.

This topic was closed

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