[solved] payout not received

GambleJoe Cookies
Providers:	GJ International Limited
	Cookie name:	PHPSESSID
	Purpose:	This cookie is created by an application based on PHP. The purpose of this cookie is to recognise the user.
	Cookie lifetime:	24 months
	Cookie name:	sid
	Purpose:	This cookie is used to assign personal configuration data.
	Cookie lifetime:	12 months
	Cookie name:	gjcook[ver]
	Purpose:	Version of the saved privacy setting
	Cookie lifetime:	12 months
	Cookie name:	gjcook[stat]
	Purpose:	Configuration of statistic cookies
	Cookie lifetime:	12 month
	Cookie name:	identifier
	Purpose:	This cookie is used to automatically log in when using the "Stay logged in" feature.
	Cookie lifetime:	12 months
	Cookie name:	securitytoken
	Purpose:	This cookie is used to automatically login when using the "stay signed in" feature.
	Cookie lifetime:	12 months

Google Analytics
Providers:	Google Ireland Limited
Data protection decl.:	https://policies.google.com/privacy
	Cookie name:	_ga
	Purpose:	Collection of statistics on the website usage. (Measurement of the range)
	Cookie lifetime:	24 months
	Cookie name:	_gid
	Purpose:	This cookie is used to collect user statistics for the website.
	Cookie lifetime:	24 hours
	Cookie name:	_gat
	Purpose:	Used to throttle the request rate.
	Cookie lifetime:	0

Hello all,

i have requested on 02.09.a payout of 350€.
Unfortunately, I have not received this payment until today.

I must add that at least for me, there were significant delays with each withdrawal request.
Each time I had to prove by bank statement that I have not actually received the payout.

But back to the current case. In the chat and by email they tried to help me, whereby help is more a kind of
Kind of stalling.

After several contacts via chat and email, I requested a proof of the payout, because it had already been made
had been made. The proof was then delivered to me in the form of a PDF document. On the proof it was to be recognized that
all my data, name, IBAN and SWIFT were correct, but the bank name and address were wrong
by the payment service Provider or by the person processing the payment at Wildz.

Of course I pointed this out to Wildz support and since then nothing has happened.
It is always claimed, only when I follow up, that it has "now" been forwarded to the appropriate department and that I will receive immediate
i will receive feedback.... unfortunately without result.

The amount is relatively small compared to many other wins, but I still do not want to give it up.

The complaint email address that Wildz presents on its own website does not work either.

beschwerden@wildz.com:
SMTP error from remote server for RCPT TO command, host: aspmx.l.google.com (74.125.133.27) reason: 550-5.1.1 The email account that you tried to reach does not exist. Please try
550-5.1.1 double-checking the recipient's email address for typos or
550-5.1.1 unnecessary spaces. Learn more at
550 5.1.1 https://support.google.com/mail/?p=NoSuchUser v193si2028855wme.
214 - gsmtp

Can you help here?

Thanks and best regards

This post has been translated automatically

sena4ever

Topic Creator

Forum posts: 1 Member since: 20.07.2021

8th Oct. 2021, at 08:40 am CEST#1

Nobody has liked this post so far

Expert

Caro

verified

Forum posts: 1.839 Member since: 12.12.2018

8th Oct. 2021, at 08:57 am CEST#2

Hi sena4ever, I sent you a message via Communicator Greetings Caro

17th Dec. 2021, at 02:39 pm CET#3

Finally the problem could be solved and so I can close the topic

This topic was closed

Wildz: [solved] payout not received

[solved] payout not received

[solved] payout not received

[solved] payout not received

Best Online Casinos

Hot Topics22nd Nov. 2024 at 04:35 am CET

DGGS: The top-selling slots in October ...

Frankfurt: 100 metres distance between school and arcade ...

The EGR Awards 2024 have been presented and Betano wins ...

GambleJoe Team

Community Forum-Moderators

Forgotten your password?