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Wildz: [solved] payout not received

Topic created on 08th Oct. 2021 | Page: 1 of 1 | Answers: 2 | Views: 1,244
sena4ever

[solved] payout not received

8th Oct. 2021, at 08:40 am CEST#1
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Hello all,

i have requested on 02.09.a payout of 350€.
Unfortunately, I have not received this payment until today.

I must add that at least for me, there were significant delays with each withdrawal request.
Each time I had to prove by bank statement that I have not actually received the payout.

But back to the current case. In the chat and by email they tried to help me, whereby help is more a kind of
Kind of stalling.

After several contacts via chat and email, I requested a proof of the payout, because it had already been made
had been made. The proof was then delivered to me in the form of a PDF document. On the proof it was to be recognized that
all my data, name, IBAN and SWIFT were correct, but the bank name and address were wrong
by the payment service Provider or by the person processing the payment at Wildz.

Of course I pointed this out to Wildz support and since then nothing has happened.
It is always claimed, only when I follow up, that it has "now" been forwarded to the appropriate department and that I will receive immediate
i will receive feedback.... unfortunately without result.

The amount is relatively small compared to many other wins, but I still do not want to give it up.

The complaint email address that Wildz presents on its own website does not work either.

beschwerden@wildz.com:
SMTP error from remote server for RCPT TO command, host: aspmx.l.google.com (74.125.133.27) reason: 550-5.1.1 The email account that you tried to reach does not exist. Please try
550-5.1.1 double-checking the recipient's email address for typos or
550-5.1.1 unnecessary spaces. Learn more at
550 5.1.1 https://support.google.com/mail/?p=NoSuchUser v193si2028855wme.
214 - gsmtp


Can you help here?

Thanks and best regards

This post has been translated automatically

Caro
Expert

[solved] payout not received

8th Oct. 2021, at 08:57 am CEST#2
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Nobody has liked this post so far
Hi sena4ever, I sent you a message via Communicator Greetings Caro

This post has been translated automatically

Caro
Expert

[solved] payout not received

17th Dec. 2021, at 02:39 pm CET#3
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Nobody has liked this post so far
Finally the problem could be solved and so I can close the topic

This topic was closed

This post has been translated automatically

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