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Wildz: [solved] Payment of € 30,000 denied

Topic created on 15th Aug. 2020 | Page: 1 of 3 | Answers: 21 | Views: 4,643
Kerkyra79

[solved] Payment of € 30,000 denied

15th Aug. 2020, at 01:47 pm CEST#1
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Hello everyone,

I put all my hope in this forum.
I recently opened a player account at Wildz and also won a large sum quite quickly. But I also played on high stakes. I then requested a total of €30,000 in withdrawals on 2020-08-12 and 2020-08-13. I deposited via Skrill and also chose the same withdrawal method. Somehow, however, I was always put off in the chats, until I was finally told yesterday that a secondary account existed. In my name with a missing letter in the last name. But I knew nothing about it. After I had the assumption, based on the email address of the second account provided to me by Wildz, that it could have been my sister, I asked her for clarification. When I asked, she confirmed that it was. She had opened a Wildz account in my name last year. She made a statement in the chat directly afterwards yesterday that everything happened without my knowledge.

Is my €30,000 lost?

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Silence
Amateur

[solved] Payment of € 30,000 denied

15th Aug. 2020, at 01:56 pm CEST#2
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Difficult situation, basically Wildz is one of the most player-friendly casinos around

Did you play Raw or with Bonus?

Does your sister live in the same household?

Write to the dear Caro from the Gamblejoe team, she will help you.


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Anonym

[solved] Payment of € 30,000 denied

15th Aug. 2020, at 02:01 pm CEST#3
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Congratulations on the win
Well, that's how it can all work. You create an account, unaware that your sister has misused your data, and suddenly you're trapped

I wish you very much that you pay attention to your data in the future. Otherwise, I think goodwill on the part of the casino could still get you your win. As has already been written here, try to ask Caro, Sabine or Julian if they can help you to mediate

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Falko
Icon

[solved] Payment of € 30,000 denied

15th Aug. 2020, at 02:20 pm CEST#4
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Liked this post: Avatar von sippi sippi
Why didn't she create an account on Wildz in her name ?

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upola
Legend

[solved] Payment of € 30,000 denied

15th Aug. 2020, at 02:22 pm CEST#5
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Did your sister also Deposit and play?

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Kerkyra79

[solved] Payment of € 30,000 denied

15th Aug. 2020, at 02:54 pm CEST#6
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Hello all,
I'll try to answer the questions in summary. I have played without bonus. My sister and I do not live in the same household. I didn't really understand why she did that either. Maybe because of the bonus or something. Yes, she has also paid in. I just wrote to Caro. Let's see if she has time. I also hope very much that I get the payout

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G****e

[solved] Payment of € 30,000 denied

15th Aug. 2020, at 03:36 pm CEST#7
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Difficult because she has deposited. Hope the casino is accommodating and you get the 30 k. Good luck 💪

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upola
Legend

[solved] Payment of € 30,000 denied

15th Aug. 2020, at 03:43 pm CEST#8
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The question is, how do you want to make the casino credible?
I don't think they will be accommodating with 30K.

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Falko
Icon

[solved] Payment of € 30,000 denied

15th Aug. 2020, at 03:54 pm CEST#9
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Hopefully you will get your money. This can be a great strain on a good sibling relationship, if 30k would be lost due to such a dilemma. It's already a lot of money and not peanuts.

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Kerkyra79

[solved] Payment of € 30,000 denied

15th Aug. 2020, at 03:55 pm CEST#10
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So both my sister and I just had contact with Wildz and they say that the "fake" account just needs to be verified. In my sister's name of course. And then the payout could be made.

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