Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Wildz: [solved] Payment of € 30,000 denied

Topic created on 15th Aug. 2020 | Page: 1 of 3 | Answers: 21 | Views: 4,596
Kerkyra79
Hello everyone,

I put all my hope in this forum.
I recently opened a player account at Wildz and also won a large sum quite quickly. But I also played on high stakes. I then requested a total of €30,000 in withdrawals on 2020-08-12 and 2020-08-13. I deposited via Skrill and also chose the same withdrawal method. Somehow, however, I was always put off in the chats, until I was finally told yesterday that a secondary account existed. In my name with a missing letter in the last name. But I knew nothing about it. After I had the assumption, based on the email address of the second account provided to me by Wildz, that it could have been my sister, I asked her for clarification. When I asked, she confirmed that it was. She had opened a Wildz account in my name last year. She made a statement in the chat directly afterwards yesterday that everything happened without my knowledge.

Is my €30,000 lost?

This post has been translated automatically

Silence
Amateur
Difficult situation, basically Wildz is one of the most player-friendly casinos around

Did you play Raw or with Bonus?

Does your sister live in the same household?

Write to the dear Caro from the Gamblejoe team, she will help you.


This post has been translated automatically

Anonym
Congratulations on the win
Well, that's how it can all work. You create an account, unaware that your sister has misused your data, and suddenly you're trapped

I wish you very much that you pay attention to your data in the future. Otherwise, I think goodwill on the part of the casino could still get you your win. As has already been written here, try to ask Caro, Sabine or Julian if they can help you to mediate

This post has been translated automatically

Falko
Icon
Why didn't she create an account on Wildz in her name ?

This post has been translated automatically

upola
Legend
Did your sister also Deposit and play?

This post has been translated automatically

Kerkyra79
Hello all,
I'll try to answer the questions in summary. I have played without bonus. My sister and I do not live in the same household. I didn't really understand why she did that either. Maybe because of the bonus or something. Yes, she has also paid in. I just wrote to Caro. Let's see if she has time. I also hope very much that I get the payout

This post has been translated automatically

G****e
Difficult because she has deposited. Hope the casino is accommodating and you get the 30 k. Good luck 💪

This post has been translated automatically

upola
Legend
The question is, how do you want to make the casino credible?
I don't think they will be accommodating with 30K.

This post has been translated automatically

Falko
Icon
Hopefully you will get your money. This can be a great strain on a good sibling relationship, if 30k would be lost due to such a dilemma. It's already a lot of money and not peanuts.

This post has been translated automatically

Kerkyra79
So both my sister and I just had contact with Wildz and they say that the "fake" account just needs to be verified. In my sister's name of course. And then the payout could be made.

This post has been translated automatically

Hot Topics22nd Nov. 2024 at 06:59 am CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately