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Wildz: [solved] Infinite verification process at Wildz

Topic created on 31st Oct. 2019 | Page: 1 of 1 | Answers: 3 | Views: 2,001
Sizzling12
Visitor

[solved] Infinite verification process at Wildz

31st Oct. 2019, at 03:20 pm CET#1
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I won 10,000 euros at Wildz a good 3 weeks ago and sent all the necessary documents two days later. A few days later then get an email that they still need a residence confirmation. I sent this as well. It was rejected. Then I tried it with a cell phone bill was also rejected. Now I have sent a bank statement, if this is rejected again, then Wildz is in my opinion unable or unwilling to pay (now I think there are almost 8 different documents). I'll wait a few more days. Customer support in any case very bad in my opinion.

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Kleinkariert
Expert

[solved] Infinite verification process at Wildz

31st Oct. 2019, at 03:45 pm CET#2
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I recommend to contact Julian or Caro here. Since the Casini is listed here you should have a good chance that they solve the problem.

It is best to set a so-called Bet limit under limits so that you can not gamble anything.

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Julian
Elite

[solved] Infinite verification process at Wildz

31st Oct. 2019, at 03:49 pm CET#3
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Hello Sizzling12,

I have forwarded your complaint to the manager and will contact you as soon as I have received information about your case.
If you have any questions, please feel free to contact me via Communicator.

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Julian
Elite

[solved] Infinite verification process at Wildz

31st Oct. 2019, at 04:33 pm CET#4
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The documents from the user have now been verified and the payout has also been arranged.
Once again, I would like to thank Wildz management for their prompt action on this complaint.

Since the issue has been resolved by the thread creator, I will close the thread.

This thread has been closed

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