Wildz: Payout is rejected
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Payout is rejected
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My payout has been rejected due to a non-German IBAN.
I deposited with Paysafecard and wanted to withdraw to a paysafecard account that is also verified with Wildz. However, this was rejected because apparently a German IBAN is required.
However, I could not find anything about this in Wildz's terms and conditions.
Can anyone help me with this?
It is about 1000€.
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Payout is rejected
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Have you already talked to the support about it? Of course, because of the DE license, they may not be allowed to pay out to another account with a foreign IBAN
If nothing comes up through the support you could ask Julian from the GJ team according to my information the Provider is listed here so if a contact person is available you could ask them but I think the support should be able to answer this simple question for you
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Payout is rejected
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GUTS. Yes, of course you need a German IBAN. There are certainly other payment methods available, but many casinos want at least the first payout to go to a bank account & even if not, a German account must be verified. This is certainly due to the laws, there is no way around it. If you live in Germany and are registered, then you are also entitled to a bank account. Do you receive your salary in an account abroad? What are the reasons for not having a German bank account?
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Payout is rejected
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Good morning Kapusta
To be honest, I don't have a helpful answer off the top of my head.
I can offer to ask the Provider for you to see if they can find an uncomplicated solution.
I'll get in touch with you briefly via Communicator
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Payout is rejected
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I did verify a German account there, but I no longer have it.
Paypal is also rejected as I deposited with paysafe.
A casino must also comply with the EU SEPA regulation, or am I wrong?
According to this, they should accept a European IBAN.
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Payout is rejected
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This post has been translated automatically
Payout is rejected
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You can easily request your payout via Paysafe and then transfer it to a bank account or e.g. Skrill for a 5% fee.
There is certainly EU law with the bank account and you may be able to invoke a breach of competition law in terms of EU account and IBAN discrimination, but it is not the case that your payment will be rejected in principle, but only that your withdrawal will not be accepted because no deposit has been made with it.
Wildz itself also writes that it is recommended that you use the deposit method you have chosen to make your withdrawal, so it is up to Rootz (Wildz) whether they want to accept your withdrawal method.
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Payout is rejected
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have you been able to achieve anything in the meantime? I have the same problem and cannot pay out a high win.
Best regards
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