Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Wildz: Payment does not come (Page 2)

Topic created on 10th Dec. 2021 | Page: 2 of 4 | Answers: 39 | Views: 6,363
Evamami1203
Rookie
Banderoo wrote on 13.12.2021 at 17:25: Hello everyone,
So I had no problems with Bruno in the beginning. But now I am waiting for my payout for 8 days. 5dec. Has been approved. Are you also told that it's because of the payment system?

Yes, at first it was supposed to be my bank, but now it's their bank...
A payment confirmation they also do not give out.
The doofe is that it is unfortunately not listed here and no one can help...
I am curious if or when we get our money...

I have now times as the colleague quoted above has turned to a place and the case is probably in processing...wait and see

This post has been translated automatically

Banderoo
I have now just asked Bruno again, my problem is clarified since (3 days!!) and nothing happens. I even had to submit bank statements to confirm that I really have not received this money. I am speechless. Is there nothing that can be done? I have also already filed a complaint through a platform. I am really frustrated. Can not be that there are constantly problems with the payment system

This post has been translated automatically

Banderoo
Complaint about casino guru can be reviewed and filed only after 14 past days

This post has been translated automatically

Andigo
Visitor
With me also unchanged, no info no nothing! I had to submit last week also bank statements to prove that I did not get the money! Do they also use Inpay at Bruno?

This post has been translated automatically

Andigo
Visitor
And how can I contact Caro? Am new here!

This post has been translated automatically

Banderoo
I just received feedback from the "finance department" that the problems with the payment Provider should be resolved by the end of this week and then the win will be paid out. Cheeky!

This post has been translated automatically

Andigo
Visitor
Of course..... So zögetn they this again ne week in the length! Is that Inpay?

This post has been translated automatically

Evamami1203
Rookie
Banderoo wrote on 14.12.2021 at 08:29: I have just now also asked again at Bruno, my problem is clarified seid (3Tagen!!) and nothing does. I even had to submit bank statements to confirm that I really did not receive this money. I am speechless. Is there nothing that can be done? I have also already filed a complaint through a platform. I am really frustrated. Can not be that there are constantly problems with the payment system.

Yes I also had to send the complete statement of december found that also violent...I also asked today what is the matter I did not get the information that it is clarified by the end of the week and I get my money...🤔Be it said to me they have asked and I should wait...have also told them as soon as my money has arrived I will close my account there...this is the last snot...

This post has been translated automatically

Evamami1203
Rookie
Andigo wrote on 12/14/2021 at 10:55 am: And how can I contact Caro? Am new here!

Below you can see all the employees.there you click on their profile and then write message

This post has been translated automatically

Evamami1203
Rookie
Banderoo wrote on 12/14/2021 at 09:09: complaint about casino guru can only be checked and filed after 14 past days.

So with me it has worked to file a complaint and they are probably working on it...my payout was on 4.12

This post has been translated automatically

Hot Topics22nd Nov. 2024 at 01:32 pm CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1 online
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately