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Wildz: Payment does not come (Page 2)

Topic created on 10th Dec. 2021 | Page: 2 of 4 | Answers: 39 | Views: 6,501
Evamami1203
Rookie
Banderoo wrote on 13.12.2021 at 17:25: Hello everyone,
So I had no problems with Bruno in the beginning. But now I am waiting for my payout for 8 days. 5dec. Has been approved. Are you also told that it's because of the payment system?

Yes, at first it was supposed to be my bank, but now it's their bank...
A payment confirmation they also do not give out.
The doofe is that it is unfortunately not listed here and no one can help...
I am curious if or when we get our money...

I have now times as the colleague quoted above has turned to a place and the case is probably in processing...wait and see

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Banderoo
I have now just asked Bruno again, my problem is clarified since (3 days!!) and nothing happens. I even had to submit bank statements to confirm that I really have not received this money. I am speechless. Is there nothing that can be done? I have also already filed a complaint through a platform. I am really frustrated. Can not be that there are constantly problems with the payment system

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Banderoo
Complaint about casino guru can be reviewed and filed only after 14 past days

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Andigo
Visitor
With me also unchanged, no info no nothing! I had to submit last week also bank statements to prove that I did not get the money! Do they also use Inpay at Bruno?

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Andigo
Visitor
And how can I contact Caro? Am new here!

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Banderoo
I just received feedback from the "finance department" that the problems with the payment Provider should be resolved by the end of this week and then the win will be paid out. Cheeky!

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Andigo
Visitor
Of course..... So zögetn they this again ne week in the length! Is that Inpay?

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Evamami1203
Rookie
Banderoo wrote on 14.12.2021 at 08:29: I have just now also asked again at Bruno, my problem is clarified seid (3Tagen!!) and nothing does. I even had to submit bank statements to confirm that I really did not receive this money. I am speechless. Is there nothing that can be done? I have also already filed a complaint through a platform. I am really frustrated. Can not be that there are constantly problems with the payment system.

Yes I also had to send the complete statement of december found that also violent...I also asked today what is the matter I did not get the information that it is clarified by the end of the week and I get my money...🤔Be it said to me they have asked and I should wait...have also told them as soon as my money has arrived I will close my account there...this is the last snot...

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Evamami1203
Rookie
Andigo wrote on 12/14/2021 at 10:55 am: And how can I contact Caro? Am new here!

Below you can see all the employees.there you click on their profile and then write message

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Evamami1203
Rookie
Banderoo wrote on 12/14/2021 at 09:09: complaint about casino guru can only be checked and filed after 14 past days.

So with me it has worked to file a complaint and they are probably working on it...my payout was on 4.12

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