tontoo2 wrote on 13.05.2020 at 22:54: Very simple: write them, gladly, but first verify. Business records, documents, address, owner, partners, notarized, etc. Full program.
Have wanted to withdraw 2k via Trustly, although I had deposited with credit card. Was after the welcome offer use also max cashout. Have also directly uploaded all documents. Then they rejected one of the document and additionally said I can only pay out with what I deposited, so by credit card. I then uploaded the new document and made the withdrawal directly again by Trustly, because I was stupid 😅
But then I noticed that, so withdrawal a few minutes later canceled again and paid out by credit card and waited.
In the afternoon I check the account and saw 2x 2k via Trustly, although I still had no feedback from the casino.
Damalas I was so honest and have reported that in the chat, which I now have to do.
They wanted of course the whole money back, so I said why I can not just pay back the difference so 2k? They couldn't give me a plausible answer and wanted to get the 4k back to pay me back 2k by credit card, but my account wasn't fully verified yet. Since I was just scared that they cheat me and then transfer nothing, I have also paid back nothing. My account was blocked immediately after chat, although I was still nice and reported the error and the Verification so far also put on hold.
So keep the money, because I was also told here in the forum that the casino can not sue, because it is just illegal in Germany. It is also never what happened afterwards, except that I could never play there again, which is not tragic, because not even a year later, the casino was also gone from the window 🤣
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Anonym
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Former Member
Casino has transferred 9000€ too much
13th May. 2020, at 11:16 pm CEST#17
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Cheeseburger wrote on 13.05.2020 at 22:38: Do you really believe the story ? 9000 euro euro too much transferred..come on
Would you upload a picture just do not know how that works
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Anonym
Topic Creator
Former Member
Casino has transferred 9000€ too much
13th May. 2020, at 11:17 pm CEST#18
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tontoo2 wrote on 13.05.2020 at 22:54: Very simple: write them, gladly, but first verify. Business records, documents, address, owner, partners, notarized, etc. Full program.
Casinos are like Insurance companies, banks and the state.
They fleece you wherever they can
Therefore, you do not have to have any qualms if there is an event that goes well for you.
If you want to keep it then you are not allowed to play there anymore and also in any casino of the associated group.
Personally, I don't like Wildz because of the slow working speed or because something is simply going wrong. Already months ago the capacities were completely exhausted because streamers advertise it and what has happened after months? Nothing at all, it has even become slower in parts.
If your VIP manager blocks you then that is really questionable. Either you are not telling the whole truth or the casino has a more miserable management than already assumed.
You can gladly write to Caro or Julian via PN, if you want to clarify the case conciliatory. Otherwise just keep it, nothing will happen to you except a few mails. They have no means of action in the current legal situation.
Casino has transferred 9000€ too much
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Casino has transferred 9000€ too much
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Casino has transferred 9000€ too much
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And Wildz should send another selfie
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Casino has transferred 9000€ too much
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That's exactly what I thought while reading. Whenever I think I've read all the crazy stuff here, then something like this comes up....
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Casino has transferred 9000€ too much
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Casino has transferred 9000€ too much
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Have wanted to withdraw 2k via Trustly, although I had deposited with credit card. Was after the welcome offer use also max cashout. Have also directly uploaded all documents. Then they rejected one of the document and additionally said I can only pay out with what I deposited, so by credit card. I then uploaded the new document and made the withdrawal directly again by Trustly, because I was stupid 😅
But then I noticed that, so withdrawal a few minutes later canceled again and paid out by credit card and waited.
In the afternoon I check the account and saw 2x 2k via Trustly, although I still had no feedback from the casino.
Damalas I was so honest and have reported that in the chat, which I now have to do.
They wanted of course the whole money back, so I said why I can not just pay back the difference so 2k? They couldn't give me a plausible answer and wanted to get the 4k back to pay me back 2k by credit card, but my account wasn't fully verified yet. Since I was just scared that they cheat me and then transfer nothing, I have also paid back nothing. My account was blocked immediately after chat, although I was still nice and reported the error and the Verification so far also put on hold.
So keep the money, because I was also told here in the forum that the casino can not sue, because it is just illegal in Germany. It is also never what happened afterwards, except that I could never play there again, which is not tragic, because not even a year later, the casino was also gone from the window 🤣
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Casino has transferred 9000€ too much
Nobody has liked this post so far
Would you upload a picture just do not know how that works
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Casino has transferred 9000€ too much
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Good idea
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Casino has transferred 9000€ too much
Liked this post: Anonym, Insa24, shoxxy
They fleece you wherever they can
Therefore, you do not have to have any qualms if there is an event that goes well for you.
This post has been translated automatically
Casino has transferred 9000€ too much
Nobody has liked this post so far
Personally, I don't like Wildz because of the slow working speed or because something is simply going wrong. Already months ago the capacities were completely exhausted because streamers advertise it and what has happened after months? Nothing at all, it has even become slower in parts.
If your VIP manager blocks you then that is really questionable. Either you are not telling the whole truth or the casino has a more miserable management than already assumed.
You can gladly write to Caro or Julian via PN, if you want to clarify the case conciliatory. Otherwise just keep it, nothing will happen to you except a few mails. They have no means of action in the current legal situation.
This post has been translated automatically