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West Casino: Westcasino cancels payout again and again

Topic created on 08th Mar. 2022 | Page: 1 of 1 | Answers: 5 | Views: 1,995
Learnbird

Westcasino cancels payout again and again

8th Mar. 2022, at 08:55 am CET#1
1 Like

Liked this post: Avatar von PaRaNoX PaRaNoX
Hey guys,
I deposited at WestCasino via Paysafe and won 400 euros. My account is already verified, because I have already paid out his time.
Now my withdrawal (via bank transfer) is canceled btw. after over 7 business days processing time. The reason is that I can only pay out with Skrill.
However, the Skrill payout method is blocked for me. Here I have of course already hacked at the support. Unfortunately in vain

Can someone give me a Tip or has someone here contact with the Westcasino

Thanks in advance

Greetings
Nils

This post has been translated automatically

Anonym

Westcasino cancels payout again and again

8th Mar. 2022, at 09:30 am CET#2
1 Like

Liked this post: Avatar von PaRaNoX PaRaNoX
Learnbird wrote on 08/03/2022 at 08:55: Hey guys,
I deposited at WestCasino via Paysafe and won 400 euros. My account is already verified as I have cashed out his time before.
Now my withdrawal (via bank transfer) is canceled btw after over 7 business days processing time. The reason is that I can only pay out with Skrill.
However, the Skrill payout method is blocked for me. Here I have of course already hacked at the support. Unfortunately in vain

Can someone give me a Tip or has someone here contact with the Westcasino

Thanks in advance

Greetings
Nils

Actually, you have to use the same withdrawal method that you used to make a deposit. This is common and is usually also in the terms and conditions.

In your place I would have your Skrill account verified and incidentally file a new complaint with the support!

This post has been translated automatically

Learnbird

Westcasino cancels payout again and again

8th Mar. 2022, at 10:20 am CET#3
0 Likes

Nobody has liked this post so far
Yes Skrill is Paysafe
Or you can only pay out via Skrill.
Yes exactly so I did it, I'll get back to the current state of affairs here.
Thanks for the Tip!

This post has been translated automatically

WestCasino

Westcasino cancels payout again and again

8th Mar. 2022, at 11:31 am CET#4
1 Like

Liked this post: Avatar von PaRaNoX PaRaNoX
Hello Nils,

Greetings from WestCasino!


In order to withdraw using Skrill you need to have at least one successful Deposit made using this method.
This means a deposit made with your Skrill account not using Paysafecard.


If you wish to use this method you simply need to make a deposit and then you will be able to withdraw it along with your winnings.


Alternatively, you can simply use bank transfer as a withdrawal method. This is available at any time.


Keep in mind that our customer support team is available 24/7 and you can always contact them via Live Chat to get a quick resolution for any concern you may have.


All the best,
Eduard

Learnbird

Westcasino cancels payout again and again

8th Mar. 2022, at 11:48 am CET#5
1 Like

Liked this post: Avatar von PaRaNoX PaRaNoX
Hello Eduard,
In the past I have paid out with bank transfer.
This time I had chosen Brite as a payout method, whereupon my payout was canceled.
Can I withdraw with the normal bank transfer now without another Deposit?

P.S It would be great if you would support me in the process - gladly by mail or private message.

Greetings
Nils

This post has been translated automatically

WestCasino

Westcasino cancels payout again and again

8th Mar. 2022, at 12:06 pm CET#6
3 Likes

Liked this post: Anonym, Avatar von Learnbird Learnbird, Avatar von PaRaNoX PaRaNoX

Hello, Nils,

You won't need to make any additional Deposit to use the regular bank transfer.

As for Brite you can use it for withdrawal only if you have previously made successful deposits with it.

Feel free to write to me in private if you encounter any further issues!

All the best,
Eduard

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