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West Casino: West casino lets play despite lock

Topic created on 09th Mar. 2021 | Page: 1 of 1 | Answers: 9 | Views: 1,648
Lisa1965

West casino lets play despite lock

9th Mar. 2021, at 06:00 pm CET#1
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Hello dear ones,
I am brand new here . It's about
My boyfriend. He is addicted to gambling and we are trying to get it under control. We have blocked him everywhere because of Gambling addiction where he was registered. Unfortunately, he has it today despite blocking and notice because of gambling addiction can play again at Westcasino. They have simply released the account again. They even had the mail with the request for blocking because of severe gambling addiction and they have simply reopened the account. Now my question is whether we have the possibility to get the money back what he has gambled? It's only 50€ but he it annoys me that the do not adhere to the block. Does anyone have experience with this? About an answer I would be very grateful. Lg

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Hidaruma
Top Member

West casino lets play despite lock

9th Mar. 2021, at 06:19 pm CET#2
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Lisa1965 wrote on 09/03/2021 at 18:00: Hello dear,
I am brand new here . It's about
My boyfriend . He is addicted to gambling and we are trying to get it under control. We have blocked him everywhere because of Gambling addiction where he was registered. Unfortunately, he has it today despite blocking and notice because of gambling addiction can play again at Westcasino. They have simply released the account again. They even had the mail with the request for blocking because of severe gambling addiction and they have simply reopened the account. Now my question is whether we have the possibility to get the money back what he has gambled? It's only 50€ but he it annoys me that the do not adhere to the block. Does anyone have experience with this? About an answer I would be very grateful. Lg

Then you have so far but not quite so fruitful measures taken. This "friend" should be best first access to his finances managed by family members.

This post has been translated automatically

gamble1
Icon

West casino lets play despite lock

9th Mar. 2021, at 06:21 pm CET#3
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Hidaruma wrote on 09/03/2021 at 18:19

Then you have taken some not so fruitful action so far. This "friend" had best have family members manage access to his finances first.

I can only agree

Nevertheless, there should be a clear mail indicating a serious Gambling addiction with the request to close the account and if you can still log in with the SAME DATA you get the money back

But if he has taken other data or he was blocked by a third person and not by himself then he is not entitled to anything

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Hidaruma
Top Member

West casino lets play despite lock

9th Mar. 2021, at 06:26 pm CET#4
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Nobody has liked this post so far

Lisa1965 wrote on 09/03/2021 at 18:00: Hello dear,
I am brand new here . It's about
My boyfriend . He is addicted to gambling and we are trying to get it under control. We have blocked him everywhere because of Gambling addiction where he was registered. Unfortunately, he has it today despite blocking and notice because of gambling addiction can play again at Westcasino. They have simply released the account again. They even had the mail with the request for blocking because of severe gambling addiction and they have simply reopened the account. Now my question is whether we have the possibility to get the money back what he has gambled? It's only 50€ but he it annoys me that the do not adhere to the block. Does anyone have experience with this? About an answer I would be very grateful. Lg

I do not want to criticize your approach, but you must do much more. There are countless casinos and you can hardly be blocked at all. In addition, Curacao casinos make it very easy to open the account again.


This "friend" must first hand over his finances and should only receive the fixed costs, etc..

This post has been translated automatically

Lisa1965

West casino lets play despite lock

9th Mar. 2021, at 06:34 pm CET#5
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gamble1 wrote on 09/03/2021 at 18:21
Can only agree

Nevertheless, there should be a clear mail indicating a bad Gambling addiction with the request to close the account and if you can still log in with the SAME DATA you get the money back

But if he has taken other data or he was blocked by a third person and not by himself then he is not entitled to anything

Hello, yes the account was restricted . He could log in normally but not deposit. On it

asked in the chat why ( gambling addicted just ) and then he was told that he can not Deposit because of the email : in which it says that his account should be blocked because he is severely addicted to gambling ! ) have only asked why he wants to play and then immediately unlocked everything . So the account was not even properly closed although it was explicitly requested ) yes that with the finances we still have to regulate differently . Lg

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Ichbins2018
Top Member

West casino lets play despite lock

9th Mar. 2021, at 06:43 pm CET#6
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He can hardly lock himself in all casinos or will always find a way if he wants to play.
Then you talk/write: "we" are trying to get a grip on it...
Are you a trained addiction therapist and do you know about Gambling addiction?
If not, then by all means leave it alone.
I can already predict that you will fall on your ass with your "help",
but also that you will be the very last one who can help him!

By the way, he can be blocked where he wants, as long as a casino has no DE license, they do not have anything, there is no legal handle.

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Lisa1965

West casino lets play despite lock

9th Mar. 2021, at 06:47 pm CET#7
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Ichbins2018 wrote on 09.03.2021 at 18:43: He can hardly lock himself in all casinos or will always find a way if he wants to play.
Then you talk/write: "we" try to get this under control...
Are you a trained addiction therapist and do you know about Gambling addiction?
If not, then by all means leave it alone.
I can already predict that you will fall on your ass with your "help",
but also that you will be the very last one who can help him!

By the way, he can be blocked where he wants, as long as a casino has no DE license, they do not have anything, there is no legal handle.

Hello, no I am not. But I would like to help him ! So then will not get his money back ? But he has explicitly pointed out his gambling addiction ! You have even shown the mail today to do so. Lg

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Hidaruma
Top Member

West casino lets play despite lock

9th Mar. 2021, at 06:52 pm CET#8
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Lisa1965 wrote on 09/03/2021 at 18:47
Hi, no I am not . But I would like to help him ! So then will not get his money back ? But he has explicitly pointed out his Gambling addiction ! You have yes even the mail today pointed out to it . Lg

Provided that all this is to be proven with appropriate emails, it is worthwhile here, for example, a complaint about AskGamblers. Have already seen there cases with the same problem, which have led to the refund of the money.


As I said, you have to be able to prove the whole process completely.

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Falko
Icon

West casino lets play despite lock

9th Mar. 2021, at 07:00 pm CET#9
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Lisa1965 wrote on 09/03/2021 at 18:47
Hi, no I am not . But I would like to help him ! So then will not get his money back ? But he has explicitly pointed out his Gambling addiction ! You have yes even the mail today pointed out to it . Greetings

Google for > Online Casino Blocker. The program you then load on his laptop or PC drauf, that this device blocks him access to online casinos. It is worth a try. But a disadvantage has that also, he can throw the program again from his PC deinstallieren down and then this protection is gone again

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Lisa1965

West casino lets play despite lock

9th Mar. 2021, at 07:30 pm CET#10
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Yes, we will take a closer look. Now all of a sudden his player account is locked!

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