Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

West Casino: [solved] Payout approval delayed for 3 days

Topic created on 03rd Sep. 2021 | Page: 1 of 1 | Answers: 3 | Views: 1,370
Mel2210
Visitor
Hi I have at West Casino for 3 days the problem that despite complete Verification is not paid out or the Auszahlungsgenenigung is delayed, I asked daily in chat and this afternoon I was told by support it had already been approved and the money would already be on the way,
Now I looked again 4 hours later and it has still not been approved so I asked with a screenshot of the previous conversation in support and am with the statement would probably be a translation error been waved off.
Then I did not even come into the chat
Why does the genemigung to pay out so long and do I get my money or not, what can I do now?

This post has been translated automatically

Mel2210
Visitor
A supplement ;Got on the phone with the casino
And tried to reach something since I can no longer reach the support, strangely enough she would not even give me her license,,,she must not,,
since you can not find them on the site at least not where you can find them normally, I wonder now really like, "Serious is still going?"
Well, I no longer come to the support
The payout is still not approved and emails do not arrive, I'm aware that you always have to wait a little but on the payout approval 4 days
Serious is something else

This post has been translated automatically

Mel2210
Visitor
Today came the payment,
All in all it takes probably about 1 week until payouts go out but it will be paid out very well 🙂

This post has been translated automatically

Caro
Expert
Since Mel2210 has received her payout, I will close the thread.

This thread was closed

This post has been translated automatically

Hot Topics22nd Dec. 2024 at 11:45 pm CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately