[solved] Payout is delayed and not processed

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Rookie

qwertee

Topic Creator

Forum posts: 21 Member since: 16.02.2019

31st Aug. 2021, at 05:50 pm CEST#1

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Hello everyone, I can only advise everyone to play here for now. I have won 5500€ and have since 4 days the payout of 2000€ on pending. By email is answered only sporadically to not at all and by chat always come only the same statements. "They are working on it" because according to the casino you can only pay out 2000€ weekly I will probably have to wait longer than a month for my money. On request whether one can pay out everything at once I got only no reaction. In advance there is still to say I played without a bonus and am fully verified. I think the casino delays for extra in the hope one gambles away again everything, since I have set directly 1€ loss limit they can wait a long time for it. Maybe one here can help me or give an advice what to do. With best regards

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Experienced

cbz490

Forum posts: 349 Member since: 03.01.2020

[solved] Payout is delayed and not processed

31st Aug. 2021, at 06:11 pm CEST#2

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So at 4 days - I would not open a topic yet, is my advice. Will already come.

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Rookie

qwertee

Topic Creator

Forum posts: 21 Member since: 16.02.2019

[solved] Payout is delayed and not processed

31st Aug. 2021, at 06:33 pm CEST#3

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cbz490 wrote on 31/08/2021 at 18:11: So at 4 days - I wouldn't open a topic yet, is my advice. Will get there.

Normally I'm not like that, but it seems very dubious to me in this casino. I really think that it is delayed on purpose, last comment in chat "we have to fill out quite a few forms for the payout" and that would take a long time
I've never heard of that before!

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Rookie

qwertee

Topic Creator

Forum posts: 21 Member since: 16.02.2019

[solved] Payout is delayed and not processed

1st Sep. 2021, at 10:52 am CEST#4

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This morning again in chat inquired, takes probably still 5-7 days soas is ridiculous. From the financial department no response to my emails. Is there anyone here who has the same experience, or a mod who maintains contact with the casino?

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Amateur

MariLane

Forum posts: 155 Member since: 08.10.2020

[solved] Payout is delayed and not processed

1st Sep. 2021, at 11:57 am CEST#5

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Man be patient a little bit. And it is deliberately delayed everywhere. So that one gambles away the money again... I do not only believe it, I know it
Just don't gamble it away and it will come sometime

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Rookie

qwertee

Topic Creator

Forum posts: 21 Member since: 16.02.2019

[solved] Payout is delayed and not processed

1st Sep. 2021, at 01:33 pm CEST#6

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MariLane wrote on 09/01/2021 at 11:57: Gee, be patient. And it's being delayed on purpose everywhere. So you can gamble the money away again...I don't just believe it, I know it
Just don't gamble it away and it will come eventually.

It just annoys me immensely, I don't gamble away a cent more

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Amateur

MariLane

Forum posts: 155 Member since: 08.10.2020

[solved] Payout is delayed and not processed

1st Sep. 2021, at 03:52 pm CEST#7

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I'm also always annoyed... only you may play because nowhere more because all casinos now take an extremely long time for a payout ... sad but true.
Just stop...I will probably do.

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Elite

Julian

GambleJoe-Teamverified

Forum posts: 2.722 Member since: 11.06.2016

[solved] Payout is delayed and not processed

1st Sep. 2021, at 03:54 pm CEST#8

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Hey qwertee,
I left you a message via Communicator

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Amateur

BigAl87

verified

Forum posts: 191 Member since: 13.06.2019

[solved] Payout is delayed and not processed

2nd Sep. 2021, at 02:55 am CEST#9

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Hey, the payments from.... just takes a while 😏 waited 7working days for 100€ at the beginning of August, but they came

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Rookie

qwertee

Topic Creator

Forum posts: 21 Member since: 16.02.2019

[solved] Payout is delayed and not processed

2nd Sep. 2021, at 08:28 am CEST#10

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BigAl87 wrote on 02.09.2021 at 02:55: Hey, they pay from.... just takes some time 😏 hab Anfang August 7Werktage auf 100€ warten, but they came.

There I can only say " wow " to it.

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West Casino: [solved] Payout is delayed and not processed

[solved] Payout is delayed and not processed

[solved] Payout is delayed and not processed

[solved] Payout is delayed and not processed

[solved] Payout is delayed and not processed

[solved] Payout is delayed and not processed

[solved] Payout is delayed and not processed

[solved] Payout is delayed and not processed

[solved] Payout is delayed and not processed

[solved] Payout is delayed and not processed

[solved] Payout is delayed and not processed

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