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West Casino: [solved] Help ! West does not pay my win.

Topic created on 23rd May. 2022 | Page: 1 of 2 | Answers: 10 | Views: 3,031
Rambo84
Hello,

i need your help. I have played and cashed out at Westcasino. Have already been verified. After about 5 days I get a mail They need to control where my money comes from. I have filled out the slip that was in the mail and sent my 3 last pay stubs.

After another 3 days I got a mail that my salary is too low for the deposits and I should send more proof of my income.

I have no other proof. Work now for 20 years in the same company.

Have a total of 800 euros paid this month and also 800 I wanted to pay out again.

What should I do now? My salary is high enough to cover the 800 euros. Last month I even received 1300 Euro Corona Bonus extra to the salary.

I don't understand why West Casino is acting like this now.

Maybe someone knows some advice ?

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gamble1
Icon
Rambo84 wrote on 05/23/2022 at 16:03: Hello,

i need your help. I have played and cashed out at westcasino. Have already been verified. After about 5 days I get a mail you need to check where my money comes from. I have filled out the slip that was in the mail and sent my 3 last pay stubs.

After another 3 days I got a mail that my salary is too low for the deposits and I should send more proof of my income.

I have no other proof. Work now for 20 years in the same company.

Have a total of 800 euros paid this month and also 800 I wanted to pay out again.

What should I do now? My salary is high enough to cover the 800 euros. Last month I even received 1300 Euro Corona Bonus extra to the salary.

I don't understand why West Casino is acting like this now.

Maybe someone knows some advice ?

Well basically it's quite simple you have to prove where you get your money from they have to ask and has already been asked almost daily

Then you sent them your pay stub and they have determined that you have paid more than you earn and so the logical question is where does the other money come from and you have to explain or prove because it could of course also be you use illegally earned money and therefore the test

If you got a bonus send them a receipt or an explanation about it

It's just about that they know where the money comes from because it is known that one usually does not fly just like that without knowing where from

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Rambo84
No I have not paid in more than I have earned. Not by a long shot. That's the point. I have paid in 800 euros. But I earn almost three times that per month.

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Tonkabohne
Top Member
Hah ha, always very remarkable that actually "illegal casinos" ask where the money comes from.

Whereby the move but also actually illegal because of unavailable license. ?

With deposits, no one is interested

I personally would always advise against Westcasino.

Have also played there once but then let me block.

Good luck getting your money back.

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B****3
So I got my money there and in case of need you can ask caro! You just have to bring patience.

Is already something strange the casino

Has lasted about 1 week

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Caro
Expert
Morning Rambo84, I'm on the case! I'll keep you informed via Communicator or here, as you like

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Katharina2
Top Member
Does West Casino have licensing? Just searched for this and logo yesterday.
They are not listed in Malta either. Chat didn't know either.

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Tonkabohne
Top Member
Katharina2 wrote on 05/24/2022 at 13:40: Does West Casino have licensing? Just searched for this and logo yesterday.
They are not listed in Malta either. Chat didn't know either.

According to guru in Malta

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Caro
Expert
You can also check here

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Rambo84
Hello,

today the money was transferred. Without a mail from them or any message. Really funny, but never mind, the main thing is that my money has now been transferred.

If it should have to do with you "Caro", then thank you.

Also a thank you to all other comments.

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