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VoodooDreams: Voodosreams does not count out

Topic created on 03rd Jul. 2019 | Page: 1 of 1 | Answers: 7 | Views: 1,453
Allardyce
Visitor

Voodosreams does not count out

3rd Jul. 2019, at 05:26 pm CEST#1
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    Hello I also have a complaint and indeed I have on 28.06 50 euros deposited and get a 50 euro bonus on top of it because I know how it is with the bonus and you may not have over 5 euros stake I started with a few rounds on 2 euros at Take5 and then switched to BOD Crystal Ball and Ramses Book where I have made all the spinners not over 1 euro stake...I also have a lot of proof pictures... so JZ to the problem I have the 3000 converted after a hard Zocker day and had 600 euros about what I wanted to pay out after 2 days nothing came from them I wrote to them and asked why I have not heard anything then came the answer I would have been more often over 5 euros so the money is gone except for my Deposit (550 euros) I have then written to the Live Chat after a long back and forth said to me then suddenly it would have been but only once been what contradicts itself yes fully first it is called often JZ at once only once and then also still directly at the beginning after my deposit what is nonsense because I always start first with low stakes...I have the MGA license authority already written what probably does not help anyway and here also already left a message but I think I will not get much help there what should I do? The support wants to send me a list of my playing time with the games and the stakes but if it looks exactly like last time then they can not do anything with it because it's just ne self-written list that you can manipulate so (ne exel table with entered numbers) Hmm is sad that the deposit and so always goes very fast without problems but when you win such problems arise... Ps: I never had problems with them before


    Sooooo: there is Mitlerweile an update I got this list and can prove that can not be and indeed it says I would have won with 0.35cent 17.50 euros which does not work and would have allegedly in the direct again this 17.50 set and won 15 euros which also does not work everyone who knows the game knows then you can not 17.50 euros set and that you can not win less than you put...and the same game 2 turn later 0.35cent set allegedly 5.60 euros won this again set and won 5 euros does not work I have a screenshot of this


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Anonym

Voodosreams does not count out

3rd Jul. 2019, at 05:32 pm CEST#2
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Hi Allardyce,

i am sorry to hear about your problem. Your descriptions at the end sound very diffuse indeed. Have you possibly used a gamble / Risk - function in one of the games? These fall namely also the 5€ - MaxBet - rule.

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Allardyce
Visitor

Voodosreams does not count out

3rd Jul. 2019, at 05:38 pm CEST#3
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What is that supposed to be? it's just about these two inserts they have also marked red and if you would see the list all the time about only 0.35 cents and randomly in between 2 things that do not work so at all is already very strange

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Falko
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Voodosreams does not count out

3rd Jul. 2019, at 05:48 pm CEST#4
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He means the Risk ladder. Gamomat slots have a Card risk on the one hand and a Risk ladder on the other, with which you can increase your wins or lose them completely. And in many casinos, this is a violation, if you use this risk function, if at this time a bonus is still active. But there are also casinos like sunmaker and sunnyplayer that do not prohibit this. Have you used this risk function?

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Allardyce
Visitor

Voodosreams does not count out

3rd Jul. 2019, at 05:57 pm CEST#5
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Oh okay..I never use something like that because I eig always have auto start in it 🤔 but well since you just brought it up vll are the opinion that I would have used this but they have to prove it to me or how does that work? Because everything else would make no sense 🤦♂️

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Allardyce
Visitor

Voodosreams does not count out

3rd Jul. 2019, at 05:58 pm CEST#6
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Especially after the first hour approx. I asked again in the Live Chat if everything was okay and the guy said so far everything is great and there I was already at next game🤔

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Falko
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Voodosreams does not count out

3rd Jul. 2019, at 06:06 pm CEST#7
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Allardyce wrote on 03/07/2019 at 17:57: Oh okay..I never use this because I eig always have auto start in it 🤔 but well since you just brought it up vll are the opinion that I would have used this but they have to prove that to me or how does that work? Because everything else would make no sense 🤦♂️

Yes, they would have to prove it to you. But if you are sure that you have never used this Risk function then there can be no violation. Otherwise, you might have slipped on the Maxbet button by mistake, that it has once deducted this stake would still be an explanation. Canst yes times there your history in peace completely look through, there would have to be stored yes every single spin with respective bet

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Allardyce
Visitor

Voodosreams does not count out

3rd Jul. 2019, at 06:13 pm CEST#8
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I have yes as above already says I supposedly after I won the 17.50 have also set again but this amount can not be set I've already looked and 5.60 can not be set that's why it seems so strange to me and in the list are everywhere only 0.35 cent stakes and and suddenly in the middle of these two things 🤷♂️

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