Voodoodreams refuses to pay out to minors.

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Experienced

s00pernanny

Forum posts: 324 Member since: 27.11.2018

9th Jul. 2020, at 08:38 pm CEST#41

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I would be very interested to know if Gamblejoe can achieve anything.
There's also no point in us continuing to reprimand you here.
I hope you get the money back and save it for something useful. I'm sure your grandparents would be sad to know that you spent the money on gambling.

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Rookie

domi2103

Forum posts: 74 Member since: 23.02.2020

Voodoodreams refuses to pay out to minors.

9th Jul. 2020, at 09:04 pm CEST#42

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I wonder what intentions the creator had? He does not seem to have fallen on his head, and should also have known beforehand that there will be no payout in the case of a big win.
But there are also casinos that pay out up to a certain amount without verification.
An underage player would have absolutely no Risk in such a scenario. Without wanting to impute anything to the creator, one could get this suspicion here. I know VoodooDreams as quite customer-friendly and is not the best known brand.
The casino seems to have been well selected.

But no matter what the intentions are, he must of course get his money back.
It's been getting on my nerves for years how the casinos deal with this. Why do they not make such things clear beforehand?
Then there would be no such problems, and some casinos could save the delay of the payouts. Ne Verification is simply absolutely nonsensical, if I could reinbuttern before thousands of euros (which may even come from the wrong account) to check afterwards when a payout everything exactly. It protects the casinos but not the player or injured third parties!
I see there the licensor in the duty, incomprehensible why this does not prescribe something!
Have played in almost every casino group that I had to confirm my identity before depositing, I have only encountered a casino with a Belgian license.

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b****a

Forum posts: 82 Member has been banned

Voodoodreams refuses to pay out to minors.

9th Jul. 2020, at 09:13 pm CEST#43

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It is quite simple in principle. Of course, the casinos could require Verification when
Registration
But it is much nicer to delay the verification and make the gambler gamble away his money
to gamble his money away again. One of the best deals of the casinos.

They won't let themselves be dissuaded from this either, since the deposits of
Minors are vanishingly small. At least, this is the first time I've read about such a case
such a case. Of course, I could be wrong. But I think, if you compare both
Business models, the delay of verification will be by far the biggest money
Biggest money printing machine. Then you have to accept the Deposit of minors from time to time
Minors
but there are worse things.

Probably the boy thought that in case of a win his personal data will not be checked.
Or he takes the data and the ID of dad, and sends them everything.

Especially since the normal teenager does not do that.

It should also times a central blocking file for Online Casinos of the MGA come, of it hears
one hears also nothing more. Yes of course, no casinos want that. It's always just about taking.

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Rookie

domi2103

Forum posts: 74 Member since: 23.02.2020

Voodoodreams refuses to pay out to minors.

9th Jul. 2020, at 09:25 pm CEST#44

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blackmamba wrote on 09/07/2020 at 21:13: It's quite simple in principle. Of course the casinos could require verifications at the
Registration
But it's much nicer to delay the Verification, and get the gambler to
to gamble his money away again. One of the best deals of the casinos

I would not accuse all casinos of this. But for some it is certainly part of the business model.
It's just ne hurdle that would deter some people, these then go to a casino which does not directly required.
I think on a voluntary basis can not enforce such a thing. That would have to prescribe the licensor. If one casino does that and the other does not, is certainly already a competitive disadvantage.

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Expert

Kleinkariert

Forum posts: 1.674 Member since: 18.03.2019

Voodoodreams refuses to pay out to minors.

9th Jul. 2020, at 11:20 pm CEST#45

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nielsoderso wrote on 09/07/2020 at 20:15
Hello.
There is no "if" in my quoted text from Falko. That's why I assumed that "possible scam" means a minor who wants his money back.

Of course you are welcome to ask me anything that burns on your tongue. I will try to answer it as good as I can

Ps
- No, it is not lost in the thread. I am 16.
- Yes, I have played with it.
- Deposited with it to play ?!
There was no payout
- I don't really understand the point about "We didn't tell you to deposit". There was no talk of anyone being at fault here or anything else. I was asked how I came across this casino, since it was probably not too well known.

If you are underage or actually 16 then you don't need to justify yourself any further. Gamblejoe is already doing everything they can do, wait and see how the manager reacts. Very often the case is resolved in a few days, sometimes it takes a little longer, for example, if evidence is required.

So wait and see. In the end you will have 1000 € or not. The forum is pre-damaged due to many false cases, so you can not take it badly most if they do not believe you at first.

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n****o

Topic Creator

Forum posts: 19 Member has been banned

Voodoodreams refuses to pay out to minors.

10th Jul. 2020, at 10:11 am CEST#46

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Kleinkariert wrote on 09.07.2020 at 23:20
Should you be underage or actually 16 then you don't need to justify yourself any further. Gamblejoe is already doing everything they can do, wait and see how the manager reacts. Very often the case is resolved in a few days, sometimes it takes a little longer, for example, if evidence is required.

So wait and see. In the end you will have 1000 € or not. The forum is pre-damaged due to many false cases, so you can not take it badly most if they do not believe you at first.

Yes, I hope that I will get my money back... However, it is so in the terms and conditions. So how not

lg

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Experienced

s00pernanny

Forum posts: 324 Member since: 27.11.2018

Voodoodreams refuses to pay out to minors.

10th Jul. 2020, at 07:42 pm CEST#47

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I wouldn't be so casual about it. You can also interpret the point in the terms and conditions in such a way that it is only about payout of winnings. Please feel free to correct me if I am wrong.

Point 2.3 does not only contain your quoted sentence.

"We retain the right to withhold any funds in your account until the necessary and satisfactory Verification has been completed. Should the age verification checks show that you are under 18 years of age, your deposits will be returned to you and any Bonuses and winnings shall be voided."

"It is a criminal offence to gamble whilst being under age."

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Experienced

crystal_machmeth

Forum posts: 337 Member since: 17.10.2019

Voodoodreams refuses to pay out to minors.

10th Jul. 2020, at 09:05 pm CEST#48

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nielsoderso wrote on 08/07/2020 at 18:57: Hello.

I myself am a minor and I deposited 1000€ on the site Voodoodreams.com.
I request a refund of my deposits from the support according to §2.3 "[...] Should the age Verification checks show that you are under 18 years of age, your deposits will be returned to you and any Bonuses and winnings shall be voided.". In short, does VoodooDreams have to refund the deposits of a minor

Unfortunately, they refused just that with me... Without any justification
Support is not answering my emails anymore either and that's why I'm asking for help here.
And yes, I know that under 18 has nothing to lose on such sites.

Lg and stay healthy !
Niels

i am so proud of you my boy, did you also play razor shark like uncle knossi always does?

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n****o

Topic Creator

Forum posts: 19 Member has been banned

Voodoodreams refuses to pay out to minors.

10th Jul. 2020, at 09:13 pm CEST#49

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s00pernanny wrote on 10.07.2020 at 19:42: I would not see it so casually. You can also interpret the point in the T&Cs that it's only about payout of winnings. Feel free to correct me if I'm wrong about that.

Point 2.3 does not only contain your quoted sentence.

"We retain the right to withhold any funds in your account until the necessary and satisfactory Verification has been completed. Should the age verification checks show that you are under 18 years of age, your deposits will be returned to you and any Bonuses and winnings shall be voided."

"It is a criminal offence to gamble whilst being under age."

I understand this to mean "your deposits will be returned".
So the deposits will be returned. However, of course, all the wins will be "destroyed".

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Legend

RiverSong

Forum posts: 4.210 Member since: 31.10.2017

Voodoodreams refuses to pay out to minors.

11th Jul. 2020, at 04:22 pm CEST#50

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how long did you play there? what stakes? was there a win at the end? how is the balance now?
which method was used to Deposit? the 1000.- at once or in several steps?

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Voodoodreams refuses to pay out to minors.

Voodoodreams refuses to pay out to minors.

Voodoodreams refuses to pay out to minors.

Voodoodreams refuses to pay out to minors.

Voodoodreams refuses to pay out to minors.

Voodoodreams refuses to pay out to minors.

Voodoodreams refuses to pay out to minors.

Voodoodreams refuses to pay out to minors.

Voodoodreams refuses to pay out to minors.

Voodoodreams refuses to pay out to minors.

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