VoodooDreams: Voodoodreams cancels withdrawals and account locked for 4 weeks despite prior verification (Page 9)

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SuprVra wrote on 01.10.2020 at 11:36 am: Hello @Ricofrx and hey guys,

We do not go into specific details in player cases, since it is difficult due to our privacy policy

Also our position on the matter has been relayed to your registered contact details previously. Sad to read all the comments without anyone here knowing whats going on and then actually trying to blame GambleJoe, because tbh Caro does message me regarding every single case here

In the thread above, we notice the discussion mentioning deposits with a company card. For this reason, we would like to take the opportunity to advise that, under our terms and conditions regarding deposits and withdrawals, players are permitted to use payment methods in their own name solely. The use of methods in the name of a third party (be it person or legal entity) is not allowed

If players are not satisfied with our resolution, cases may be referred for adjudication to the alternative dispute resolution organization as detailed in our terms and conditions. This option was mentioned in the mail to the player and I told Caro to let you know about it as well, as this would be the next step for you. So now that Pardee and MGA are informed, I believe we are all on the same page

Best, Verra xx

This post has been translated automatically

SuprVra wrote on 01.10.2020 at 11:36 am: Hello @Ricofrx and hey guys,

We do not go into specific details in player cases, since it is difficult due to our privacy policy

Also our position on the matter has been relayed to your registered contact details previously. Sad to read all the comments without anyone here knowing whats going on and then actually trying to blame GambleJoe, because tbh Caro does message me regarding every single case here

In the thread above, we notice the discussion mentioning deposits with a company card. For this reason, we would like to take the opportunity to advise that, under our terms and conditions regarding deposits and withdrawals, players are permitted to use payment methods in their own name solely. The use of methods in the name of a third party (be it person or legal entity) is not allowed

If players are not satisfied with our resolution, cases may be referred for adjudication to the alternative dispute resolution organization as detailed in our terms and conditions. This option was mentioned in the mail to the player and I told Caro to let you know about it as well, as this would be the next step for you. So now that Pardee and MGA are informed, I believe we are all on the same page

Best, Verra xx

This post has been translated automatically

SuprVra wrote on 01.10.2020 at 11:36 am: Hello @Ricofrx and hey guys,

We do not go into specific details in player cases, since it is difficult due to our privacy policy

Also our position on the matter has been relayed to your registered contact details previously. Sad to read all the comments without anyone here knowing whats going on and then actually trying to blame GambleJoe, because tbh Caro does message me regarding every single case here

In the thread above, we notice the discussion mentioning deposits with a company card. For this reason, we would like to take the opportunity to advise that, under our terms and conditions regarding deposits and withdrawals, players are permitted to use payment methods in their own name solely. The use of methods in the name of a third party (be it person or legal entity) is not allowed

If players are not satisfied with our resolution, cases may be referred for adjudication to the alternative dispute resolution organization as detailed in our terms and conditions. This option was mentioned in the mail to the player and I told Caro to let you know about it as well, as this would be the next step for you. So now that Pardee and MGA are informed, I believe we are all on the same page

Best, Verra xx

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Seniorfips wrote on 01/10/2020 at 12:34 PM
Blah blah mimimi blah blah blah

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Jokerboy wrote on 01/10/2020 at 12:57 PM
Nix blah blah...:-D
Point 4.7 in the terms and conditions

"4.7. You acknowledge that you shall only use debit or credit cards and other financial instruments that are valid and lawfully belong to you solely. The use of financial instruments whose ownership is shared with other individuals, is not tolerated and will result in voiding of winnings."

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Seniorfips wrote on 01.10.2020 at 13:04
Writes the casino in their terms and conditions purely that only people who are black, have blond hair, wear a mustache and min. 20std a day have a brown hat on, you would also still scream that was so in the terms and conditions inside.

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Jokerboy wrote on 01.10.2020 at 13:06
I wouldn't play there at all

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Jokerboy wrote on 01/10/2020 at 12:57 PM
Nix blah blah...:-D
Point 4.7 in the terms and conditions

"4.7. You acknowledge that you shall only use debit or credit cards and other financial instruments that are valid and lawfully belong to you solely. The use of financial instruments whose ownership is shared with other individuals, is not tolerated and will result in voiding of winnings."

This post has been translated automatically