VoodooDreams: Voodoodreams cancels withdrawals and account locked for 4 weeks despite prior verification (Page 7)

This post has been translated automatically

Seniorfips wrote on 09/16/2020 at 8:04 PM
GJ has not been worth more than other Affiliate sites for a long time. With small problems they still help, so it looks to people here as if GJ wants to help. But as soon as it comes to bigger issues, with which you would also have to Blacklist the corresponding casinos, and thus the income for the casino breaks away, GJ doesn't itch the whole thing anymore. As we saw in the CashiMashi case, we can see in this case and also at digiBET (they were included without the GJ criteria being met)

But the main thing 25euro PSC per month for the users and the new cool thing with the GJ Coins to calm the naive people here and buy their opinion.

This post has been translated automatically

v****o wrote on 09/16/2020 at 20:23: -- User was banned as it turned out to be a user who had been banned in the past --

This post has been translated automatically

Ricofrx wrote on 16.08.2020 at 12:21 pm: Hello everyone, I have been playing at VoodooDreams for a few months and have actually always been very satisfied. About 3 or 4 months ago I also requested a payout of 4000 euros and received it after verification. This took about 3 business days, so ok. In the meantime I played a lot at Voodoodreams again and also deposited. About 7 weeks ago I have won a higher sum around 90,000 €. I was then contacted again regarding verification. The whole thing has then dragged on a bit. I have submitted all requested documents. The withdrawals were then canceled, I have not yet seen that the entire amount has been credited to my account and have again deposited something and tried some games. Thereupon I won again a high sum and finally I played this down a bit to just under 159,000 euros. I then requested a payout that is a little smaller about 8900 euros. Shortly thereafter I was contacted again because of the Verification, although I was already verified at the time of the first payout under the same conditions. With this e-mail I was also informed that my account is pro actively restricted. I have further requested documents such as Deposit slips and Face id of the casino wanted a photo with me and my ID on it, as well as other deposit evidence. And I was sent a link to an online form where I had to explain my asset origin. That was all kind of intense, but I did it all. Then I got a mail that there are still missing bank statements and no screenshots can be accepted. I then sent the original PDF again there was no screenshot of the account statements before. In the meantime, I chatted with the security department and also with the support, here I have saved all the histories. An employee then also told me that only a screenshot is available, apparently the PDF was somehow converted when sending. Thereupon I have sent the support employee by email again the PDF and she has confirmed me in the chat that it is now correct and everything is available. Now I waited again for the check. After I have received again no answer, I have contacted the chat again. Here they told me it is from the security department everything released but it is only missing the go from the casino then the account will be reopened. This is now almost 4 weeks ago. Every week I am told to be patient, it can not take much longer. It is still at the internal management, it may be that they also have a lot on the table, I was told. I am put off again and again and should wait. 2 weeks ago they said it should not take longer than the end of the week. And unfortunately I am still waiting. Be careful with high deposits and high withdrawals, I hope that the whole thing is now completed on Monday or Tuesday. I am really patient but slowly this is too unserious for me, maybe someone can help me somehow with his experience here.
Love greetings

This post has been translated automatically

Spike19851985 wrote on 09/18/2020 at 16:01
The Tip there better not to play came from one of our own support staff

This post has been translated automatically

Jokerboy wrote on 09/18/2020 at 16:03
Why do you think an employee like that does that?
Maybe he didn't get his pay

This post has been translated automatically

Spike19851985 wrote on 09/18/2020 at 4:14 PM
Well I actually asked Voodoodreams. They closed the chat unanswered. Was even connected to a higher up employee. That says it all. Gj is actually a joke here. One lists casinos that won't pay out larger sums. Will put VoodooDreams on a few testportale, and rate there, so that many get what this is for a store

This post has been translated automatically

Jokerboy wrote on 09/18/2020 at 4:17 pm
I can't agree with Gamblejoe. Just because someone tells something doesn't mean it all went down that way. There is always first a sow driven through the village, before you have a decision or the clear evidence for the representation of the TE

I think you should first wait and see what comes out at the arbitration board and if they also reject it, then the casino is probably in the right. If not, then GJ can still think about a blocking / blacklist.

This post has been translated automatically

This post has been translated automatically

Klempo77 wrote on 18.09.2020 at 17:08: I just hope that it changes with DE license awards

I'm afraid what happens if I ever win big 😊

But all this does not help TE now

PS. Have also put my account there on hold, no more deposits.

This post has been translated automatically