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VoodooDreams: Voodoodreams cancels withdrawals and account locked for 4 weeks despite prior verification (Page 4)

Topic created on 16th Aug. 2020 | Page: 4 of 10 | Answers: 98 | Views: 18,935
Ricofrx
Rookie
Voodoo has closed my account and sends me excerpts from the terms and conditions, which do not affect my behavior. They simply keep the win of almost 160,000 and my last deposits of 2100 euros. I do not advise anyone to ever play at Voodoo again, let alone Deposit, or sign up. I have never experienced anything like this!

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Anonym
Ricofrx wrote on 04/09/2020 at 17:47: Voodoo has closed my account and sends me excerpts from the TOS, which do not affect my behavior. They just keep the win of almost 160,000 and my last deposits of 2100 euros. I do not advise anyone to ever play at Voodoo again, let alone Deposit, or sign up. I have never experienced anything like this!

Please what?

What are they accusing you of?

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Ricofrx
Rookie
Jokerboy wrote on 04/09/2020 at 18:42
Please what?

What are they accusing you of?

I have several accounts and the first win over 90,000 euros I did not Deposit from the main account, which does not matter. I have sent them receipts and certificates of ownership and sole disposal. The deposit has now been returned to me. However, in the meantime, when the 90,000 euros were pending, I made 2 deposits totaling 2200 euros from my main account. The case is closed for voodoo. I have now sent them again a long mail. Can not be the credit there was just under 160,000 euros. Apart from that, I was already verified with both accounts that I have used and have even requested and received a payout of 4000 euros, where is the point?

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Ricofrx
Rookie
Ricofrx wrote on 04.09.2020 at 19:10
I have several accounts and the first win over 90,000 euros I did not Deposit from the main account, which does not matter. I have sent them receipts and certificates of ownership and sole disposal. The deposit has now been returned to me. However, in the meantime, when the 90,000 euros were pending, I made 2 deposits totaling 2200 euros from my main account. The case is closed for voodoo. I have now sent them again a long mail. Can not be the credit there was just under 160,000 euros. Apart from that, I was already verified with both accounts that I have used and have even requested and received a payout of 4000 euros, where is the point?

They ultimately say I deposited illegally, but that's not true.

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Ricofrx
Rookie
4*********t wrote on 04/09/2020 at 19:19
***multiple banned user***

First of all, I have previously played there regularly and paid a lot, they just shit on it.

Edit: Content removed by Internettroll

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Falko
Icon
That is already the value of a condominium 160 k, you manage to cope with that at all that this money should be gone? You had already seen it as a fixed budget and now the casino does not want to give you this coal. For many, a world would break down with the high sum.

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derzweifel
Experienced
Pathetic how they stall you, chase you through Verification terror and in the end don't want to pay out. You should contact an arbitration board.

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Anonym
derzweifel wrote on 04.09.2020 at 20:33: Pathetic how they stall you, chase you through the Verification terror and in the end don't want to pay out. You should go to an arbitration board.

Yep, that would be the best idea to get the cow off the ice. It will take some time, but it might lead to something

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S****y
The store had also retained over 3000€ with me with extremely questionable terms and conditions interpretation. Although not completely wrong, but any other casino would have acted differently. Just stay away from the casino!



Sorry for your win, must not be easy with such amounts



Wish you all the best anyway.



And forget that GJ can always help here, people, they take their Affiliate income and that's it soon. With insignificant problems will help, with high sums you can bend that!

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Taybone
Amateur

Taybone wrote on 08/23/2020 at 09:52: I think they are looking for a reason to not pay out the money

Even if the management checks with the Provider if everything was ok, it can never take that long

But since you were not at fault, you should get your money

How did you come up with the six-figure amounts?

I don't like to quote myself. But if a casino takes so long to make a withdrawal, it's because a whole team is looking for a violation of the terms and conditions to find. Has happened to me myself at Bwin. Or the advise whether you could gamble the money again. Because of your few withdrawals in contrast to the Deposit, the casino has decided simply not to pay out the money. Really ridiculous....


Actually I have also had good experience with Suprplay.ltd, but apparently they get stubborn with a larger withdrawal.








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