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VoodooDreams: [solved] Voodoodreams takes a lot of time...

Topic created on 03rd Feb. 2020 | Page: 1 of 2 | Answers: 13 | Views: 2,478
SunSun13
Amateur
Hello,
I signed up with VoodooDreams about 2.5 weeks ago and now I'm really annoyed. Had right at the beginning some smaller payouts that were processed within a few minutes - I found that really great because I have never had such a fast processing. Then I won 1,700 euros and the documents were requested, ok sure, I uploaded them on 23.1.on the website. Over the weekend did nothing and on Monday 27.1. I asked in the chat and she said there were no documents arrived. Ok- uploaded again during the chat and on the page it also said that the documents were successfully uploaded - but the lady in the chat said again, nothing arrived
Sent by mail - 2 days later then it said my photo of the ID was blurred (this picture I have always taken at all casinos) well - again sent everything by mail
Now I have since last Wednesday so the 29.1. heard nothing more. Chat only says that they process everything as soon as possible. I was sure that today what does but again nothing. Hope that I get my money because to the 1,700 euros have joined two other withdrawals because I initially continued to play. Did anyone else have the same problem with voodoodreams? Thank you very much

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B****n
I have the same problem but my account was already completely verified since December last year and I even got an email confirming that my account was completely verified for the future
Then last week 1100€ withdrawal requested and since then exactly the same problem as you
Seems to be really common practice with those I find really an impertinence

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Anonym
When I read this here how much trouble the casinos are making here lately, it really makes you miss playing. There are so many casinos lately that want to prevent a payout with nasty tricks. Was not so in the past.And the wins are also no longer the greatest.I would now wait another 2 days, and then just turn on Guru.I have also done so.Can take a bit, Guru has a lot to do with something like that, is bad only complaints about Verification or payouts.But you get your money.I'll keep my fingers crossed.

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SunSun13
Amateur
Yes, so I also think that I get the money but it really sucks. I'm curious to see what happens today. In the chat they are nice and want to do everything possible to them to process it quickly but then again nothing happens...

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Katharina2
Top Member
nothing arrived' ? Is again a new and effective scam of the casinos.
Serious goes differently and exactly the payouts are it, after which Casinos
must be measured before an Affiliate site recommends them at all.
Besides the payout frequency, of course. Since I feel sorry for the slot players,
who, for better or worse, are at the mercy of the industry
Millions and billions not

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B****n
SunSun13 wrote on 04.02.2020 at 08:54 clock: Yes, so I also think that I get the money but it really sucks. I'm curious to see what happens today. In the chat they are nice and want to do everything possible to process it quickly but then happens again nix...

Unfortunately, it is the same that they told in the chat that they do their best and it is done as soon as possible but nothing happens.
Also do not understand that although I got a confirmation by mail that my account is completely verified for the future I suddenly had to submit documents again at all

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SunSun13
Amateur
Voodoodreams just set a new negative record for me. Even in the worst club I have never had to wait 12 days for my payout

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SunSun13
Amateur
BigAlien wrote on 04.02.2020 at 09:02
Unfortunately, this is the same that they told in the chat that they are doing their best and it will be done as soon as possible but happen does nothing.
I also do not understand that although I got a confirmation by mail that my account is completely verified for the future I suddenly had to submit documents again

Which documents do they want from you ? Everything again or a proof of a payment method (which you had not used in December)? The latter would be ok but even then it should just be faster. I mean, they look at a picture...what is taking so long ?

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B****n
That can not be just because you want to pay out over 1000 € and then but advertise with payout within 6min

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B****n
SunSun13 wrote on 04.02.2020 at 09:11
What documents do they want from you ? Everything again or proof of a payment method (that you may not have used in December)? The latter would be ok but even then it should just be faster. I mean, they look at a picture...what is taking so long ?

First account withdrawal then again and again because nothing would have arrived and then suddenly everything again is now checked as quickly as possible but how long it takes do not know

Ridiculous is the vorallem if 2 months ago everything was in order

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