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[solved] Voodoo Casino denies payout
Nobody has liked this post so far
I had deposited today 25€ and received a 9€ bonus (spell redeemed). I then played live Roulette and won just over 1,500€, but still as a bonus balance . I still had to convert 600€. I did that and managed without exceeding the limit of 5€. Payout amount: 1.500.
Now Voodoo Casino refuses to pay me because I allegedly violated the 5€ rule. The Live Roulette game contributes 0% to the wagering. Does the 5€ rule still apply here? If so, can I write off the money.
Thank you very much.
Soylu
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[solved] Voodoo Casino denies payout
Liked this post: Caro, Fatally
Hello Soylu,
I'm sorry to hear that your first adventure with VoodooDreams was not a good experience
However, I just looked at your account and you did indeed violate the bonus rules. There's nothing we can do about that either, rules are rules
Feel free to email me and vera@suprnation.com if you have any questions
LG, Vera
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[solved] Voodoo Casino denies payout
Nobody has liked this post so far
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This post has been translated automatically