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VoodooDreams: [solved] Payment delay - further documents are requested

Topic created on 16th Mar. 2020 | Page: 1 of 1 | Answers: 9 | Views: 2,150
Zose20
Hello I'm already longer with voodooreams have today my account Verification finally completed because I thought ok then we play again I win just under 3000 am endlessly happy my first big win so far so good go to payout then get an email (proof deposit) thought verification would be done according to the email I got find such a mess I hope you can help me there further .ACCOUNT IS VERIFIED AND WANT NOW again DOCUMENTS !

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Liquid
Experienced
Then just send them the required documents lol.

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Zose20
Liquid wrote on 03/16/2020 at 7:53 pm: Then just send them the required documents lol.

I have now comes from them nothing more only put off am curious how long it will take I keep you up to date^^

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Anonym
You do need to have a little patience. Additional documents are often requested for higher wins

Just send them and wait

I wait at my casino now already 2 weeks:D

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Zose20
i7a3773ln wrote on 03/17/2020 at 06:59: You have to have a little patience. Additional documents are often requested for higher wins

Just send them and wait

I am waiting at my casino now already 2 week


2 weeks !!! Find it still crap I must honestly say Deposit goes rapidly but woe it goes to pay out

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Caro
Expert
Hi Zose20, I sent you a private message via Communicator.

Greetings Caro

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Zose20
Hi Caro has done they have responded quickly after I have bombarded them with documents too

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Caro
Expert
Great, that makes me happy Contact me as soon as you have received your win, then I can close the thread and mark it as "solved"

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Zose20
Caro wrote on 17.03.2020 at 12:59 pm: Great, that makes me happy Get back to me as soon as you get your win, then I can close the thread and mark it as "solved".

got it

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Caro
Expert
Zose20 has successfully received his win, so the thread can be closed.

This thread was closed

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