[solved] Caution, rip-off in big style

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S****5

Topic Creator

Forum posts: 19 Member has been banned

2nd Jan. 2020, at 02:37 pm CET#1

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I have recruited a few friends and won a little with the free spins. When it came to the payout, it was suddenly said I would violate the terms and conditions because I would have created the accounts allegedly what but not true. The win etc was taken away and that was it. Advise everyone not to play there
There are suddenly in the payout history also sums in it that have never been transferred

Probably to trick the tax office technically

Advise there really everyone from

Give them their email
Will also report it

Hi Michael,

When processing your withdrawal, we noticed that you have created several accounts with the intention of gaining Spirit Points from our refer-a-friend bonus program. That is strictly against our rules.

After a thorough investigation, we have decided to void all your Spirit points earned from this promotion. Your withdrawal has been cancelled and will not be paid out.

Please note, that if we suspect that you continue to invite or create accounts with incorrect information, or if we suspect that you are registering accounts with the intention of gaining Spirit Points, we might exclude you from this promotion permanently and if necessary, close your account.

In the terms & conditions of the refer-a-friend program, you find:

"VoodooDreams retains the right to modify the award mechanics, confiscate points earned or confiscate winnings derived through Bonuses claimed, should we discover fraudulent use of the refer-a-friend program."

You can read the full T&C here: https://www.voodoodreams.com/en/refer-a-friend-terms

In our general terms & conditions, you can read the following:

"6.12. We award bonuses and entry to selected promotions in good faith to players who use our services for entertainment purposes and as a token of appreciation for your loyal play. Free bets, bonuses and entry to promotions will be revoked, denied or withdrawn from players who abuse the spirit of our offers. SuprNation reserves the right to cancel a bonus offer at any time in case of any suspected abuse of the offer and to terminate the offender's account with immediate effect. At our sole discretion, we may not issue refunds of any deposits, balances or winnings generated on the account should abuse be suspected. The term "Abuse" shall include, the opening of multiple accounts to claim multiple bonuses."

You find this here: https://www.voodoodreams.com/en/terms-and-conditions

Thank you for your understanding and have a good evening.

Regards / Vänligen / Vennligst,
Sofia
VoodooDreams Security
security@voodoodreams.com
https://www.voodoodreams.com/

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Anonym

Former Member

[solved] Caution, rip-off in big style

2nd Jan. 2020, at 05:11 pm CET#2

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???
Do not quite understand

You referred friends and got money from VoofoDreams for it, right?

And you are sure you are wrongly accused of creating these friend accounts yourself to collect money?

Up to that point I can keep up but how can it be that there are payouts in your history that you have not made?

Or were there payouts listed that were made by the accounts you recruited?

What does the tax office have to do with it?
Or what would VD of the "tax office to technically trick" as you describe it?

At VoodoDreams there are complaints from time to time, but I haven't heard anything like that yet

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Experienced

Max1303

Forum posts: 268 Member since: 08.08.2019

[solved] Caution, rip-off in big style

2nd Jan. 2020, at 05:18 pm CET#3

1 Like

Liked this post: Insa24

Did the friends you referred/wanted use the same internet line/ip?

If I'm not mistaken, there was a similar case here some time ago.

This post has been translated automatically

S****5

Topic Creator

Forum posts: 19 Member has been banned

[solved] Caution, rip-off in big style

2nd Jan. 2020, at 06:25 pm CET#4

1 Like

Liked this post: Anonym

No, they don't have the same IP, and they don't live here

I got free spins for advertising, and with that I would have won money which according to the terms and conditions is immediately converted into real money without sales conditions.

And the payout that is in my account I have not initiated, and was never credited to me

Well here it is only about just over 50 euros
But still find it very unserious

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S****5

Topic Creator

Forum posts: 19 Member has been banned

[solved] Caution, rip-off in big style

2nd Jan. 2020, at 06:26 pm CET#5

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Nobody has liked this post so far

That's what I was wondering
But the payout that is there, never arrived with me or was never made by me

Zwiebel wrote on 02.01.2020 at 17:11: ???
Do not quite understand

You referred friends and got money from VoofoDreams for that, right?

And you are sure you are wrongly accused of having created these friend accounts yourself in order to collect money?

Up to that point I can keep up but how can it be that there are payouts in your history that you have not made?

Or were there payouts listed that were made by the accounts you recruited?

What does the tax office have to do with it?
Or what would VD of the "tax office to technically trick" as you describe it?

At VoodoDreams there are complaints from time to time, but I haven't heard anything like that yet

This post has been translated automatically

S****5

Topic Creator

Forum posts: 19 Member has been banned

[solved] Caution, rip-off in big style

2nd Jan. 2020, at 06:29 pm CET#6

0 Likes

Nobody has liked this post so far

There is no more reaction from their side

Hi Michael,

Thank you for your email,

I kindly refer to the previous email that was sent from us from the agent "Sofia" where we checked your account and your refer a friend programs and noticed that it unfortunately was used for illegitimate purposes, therefor we voided the winnings and removed you from our refer a friends program. I kindly refer you back to the previous email for anything else you may wonder about.

We understand that you where hoping for a different outcome, but we hope for your understanding.

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Legend

upola

Forum posts: 4.278 Member since: 17.05.2018

[solved] Caution, rip-off in big style

2nd Jan. 2020, at 06:33 pm CET#7

1 Like

Liked this post: Anonym

And the rip-off in the BIG STICK is now the 50 euros.

Well then......

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Experienced

Liquid

Forum posts: 374 Member since: 21.06.2019

[solved] Caution, rip-off in big style

2nd Jan. 2020, at 06:39 pm CET#8

1 Like

Liked this post: Anonym

In a big way hahaha I can no longer xd

Watch out not that you still have the mafia on the neck because of 50 €..

Btw. at my friends everything has worked and got neatly what thereby, so works if you stick to the rules.

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v****2

Forum posts: 621 Member has been banned

[solved] Caution, rip-off in big style

2nd Jan. 2020, at 10:32 pm CET#9

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Nobody has liked this post so far

so rip-off in the big style looks now really different...
but with bookings that were not made by me I have also
had to make my experiences!
i have accused sportingbet I had 3 deposits a 100 € via
visa card made (although I have never owned a visa card)
and then I would have the 300€ allegedly via chargeback from my bank
...both transactions are complete humbug and cannot be found in my transaction history
in my transaction history.
unfortunately I could not prove the opposite and the end of the story was
that my sportingbet account and my bwin account were permanently closed
were.

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Visitor

SuprVra

Casino Manager

Forum posts: 13 Member since: 28.10.2019

[solved] Caution, rip-off in big style

6th Jan. 2020, at 12:38 pm CET#10

1 Like

Liked this post: Insa24

Hello everyone and hey Spike,

we would like to get in touch with you directly, now that we have received your complaint here

Indeed, we like to control the problems of our players when we are made aware of a specific problem by the Gamblejoe team

I have just checked with the support team again and you will receive an email later today. We will be happy to investigate the case again once 5 of your most recently signed up friends confirm their account and send us proof of address etc

LG, Vera

This post has been translated automatically

VoodooDreams: [solved] Caution, rip-off in big style

[solved] Caution, rip-off in big style

[solved] Caution, rip-off in big style

[solved] Caution, rip-off in big style

[solved] Caution, rip-off in big style

[solved] Caution, rip-off in big style

[solved] Caution, rip-off in big style

[solved] Caution, rip-off in big style

[solved] Caution, rip-off in big style

[solved] Caution, rip-off in big style

[solved] Caution, rip-off in big style

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