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VoodooDreams: [solved] Absolutely beware of the Voodoodreams methods !

Topic created on 07th Oct. 2019 | Page: 1 of 1 | Answers: 7 | Views: 1,955
Anonym
I play for 2-3 months at Voodoodreams.There I already had some payouts between 50 - 400 euros.To date, no Verification was required and carried out.In the last week I brought Euro 100.- to the payout.I was told that now the account must be verified.ID and proof of residence by consumption bill were accepted.However, the Skrill account proof was rejected a total of 4 times.Always different reasons were called - blurred, browser line not in the field of view, etc.After resending a Sreenshots did nothing more.Today I got a mail in which I am accused of having registered under different names - or my Skrill account would run under a different name than the casino account.Background: Since I have 2 first names, but only one is registered as a call name - I have registered in my casino account with both first names.Bank and Skrill account run but only under the call name.So far VoodooDreams obviously lacks any understanding for this - or they just do not want to understand it.Just pitiful this casino......

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Katharina2
Top Member
Well, with such registrations it is always better and beyond doubt that your
Logon data match with the PA. Also have 2 names, but only one
counts when it comes to banks, weddings and casinos.

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Anonym

Katharina2 wrote on 07/10/2019 at 12:45: Well, with such registrations it is always better and beyond doubt that your
Credentials match the PA. Have 2 names too, but only one
counts when it comes to banks, weddings and casinos.

I have already explained it to the casino - no reaction so far

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Caro
Expert
Hello GNLS88,

i have just left you a private message in Communicator

Greetings Caro

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Josh-SuprNation
We will be happy to review the case. Please send your email address or username to josh@suprnation.com . Thank you

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Anonym

Josh-SuprNation wrote on 08/10/2019 at 09:00: We are happy to review the case. Please send your email address or username to josh@suprnation.com . Thank you

I have sent you a mail.I hope you can put an end to this abstruse goings-on.I am constantly being accused of new things.

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Anonym
I received the money today.they told me that "account details" were mixed up.thanks to GJ & Caro for the help !

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Caro
Expert
Since the thread creator has received his money, I will close the topic.

This topic was closed

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