Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

VoodooDreams: Deposit with 3rd card

Topic created on 18th Mar. 2020 | Page: 1 of 1 | Answers: 8 | Views: 2,350
Check799

Deposit with 3rd card

18th Mar. 2020, at 06:28 pm CET#1
0 Likes

Nobody has liked this post so far
Hello together

I have been using my credit card to fund a friend's account a few times for the past 2 months to play online slots with him. When he plays alone, he uses his card, but has to load it beforehand because it is prepaid. That's why we used my card several times. In February I deposited a total of 710.- EUR by means of about 10 deposits, the last payment was 90 EUR. Until the last Deposit we lost everything, as usual. But the last 90 EUR had it in itself and we played ourselves up to EUR 2200.-. Since my Well we decided to make a withdrawal. We managed the obligatory Verification with some detours, but the withdrawal was not made. Meanwhile, my friend paid in another EUR 200.- with his prepaid card, since the EUR 2200- was blocked in the payout. Unfortunately, the 200.- EUR were quickly gambled away. Now we waited for the payout and received the following mail:


Thank you for your email and provided documents.

After a thorough investigation of your account and your withdrawal, we notice that you have used another persons credit card to deposit into your player account.

Please note that your account is strictly personal and you are only allowed to use payment methods that lawfully belongs to you solely. Having authorization from the account owner does unfortunately not overrule our terms & conditions.

Due to the fact that the winnings were generated from a 3rd party deposit, we have no other choice than to consider the game play and winnings as invalid. The winnings have been removed from your account and will not be paid out, with the exception of your last deposit of €200. These funds are reflected back on your players balance. The deposit of €90 made with a 3rd party credit card have been refunded back to the account owner and will be available for this person again within 5 bank days.

In our terms & conditions, which have been accepted by you on registration, you can read the following:

"4.7. You acknowledge that you shall only use debit or credit cards and other financial instruments that are valid and lawfully belong to you solely. The use of financial instruments whose ownership is shared with other individuals, is not tolerated and will result in voiding of winnings."

https://www.voodoodreams.com/en/terms-and-conditions

If you receive any text messages stating an admin modification, please note that these are for the transfer of funds from your player account.

Thank you for your understanding.

Meanwhile, we have already complained several times by mail, in case of loss, a foreign credit card is accepted without any problems, but in case of a win, the winnings are immediately canceled. Is this legal ? I know that we accepted the terms and conditions at the time of opening, but we consider this procedure extremely questionable and unjust!

This post has been translated automatically

Jenn-R
Expert

Deposit with 3rd card

18th Mar. 2020, at 06:56 pm CET#2
0 Likes

Nobody has liked this post so far
There's nothing to lament here
Stands so everywhere in the agbs that were accepted and thus also legally permissible
If then there is only hope for goodwill eg Deposit back etc but would not necessarily count on it mfg

This post has been translated automatically

Spectral
Experienced

Deposit with 3rd card

19th Mar. 2020, at 11:38 am CET#3
0 Likes

Nobody has liked this post so far
Is unfortunately the bitter truth and permissible

Is with each casino so, credit card must run on the name of the account holder at the casino

This post has been translated automatically

Klempo77
Expert

Deposit with 3rd card

20th Mar. 2020, at 05:27 am CET#4
0 Likes

Nobody has liked this post so far
Spectral wrote on 19.03.2020 at 11:38 am: Is unfortunately the bitter truth and permissible

Is so with every casino, credit card must be in the name of the account holder at the casino.

Funnily enough, you can Deposit without any problems, no matter what name card is

This post has been translated automatically

zocker0815
Top Member

Deposit with 3rd card

20th Mar. 2020, at 08:04 am CET#5
0 Likes

Nobody has liked this post so far
at every casino the same, your account only your means of payment....

if you violate this you will never get your payout....

This post has been translated automatically

Anonym

Deposit with 3rd card

20th Mar. 2020, at 07:03 pm CET#6
1 Like

Liked this post: Avatar von Jenn-R Jenn-R
Such requests are becoming more and more here. How can you be so stupid and careless. It's your own fault.

This post has been translated automatically

sippi
Expert

Deposit with 3rd card

20th Mar. 2020, at 07:32 pm CET#7
0 Likes

Nobody has liked this post so far
Gamer777 wrote on 20.03.2020 at 19:03: Such requests are becoming more and more here. How can anyone be so stupid and careless. It's your own fault.

Well, not everyone knows their way around, ne And yes, you can read through the terms and conditions - but does anyone do that?

This post has been translated automatically

Spectral
Experienced

Deposit with 3rd card

21st Mar. 2020, at 10:35 am CET#8
0 Likes

Nobody has liked this post so far
sippi wrote on 20.03.2020 at 19:32
Well, not everyone knows their way around, ne And yes, you can read through the T&Cs - but does anyone do that?

I do that just like the bonus conditions, so that something like this does not happen

This post has been translated automatically

upola
Legend

Deposit with 3rd card

21st Mar. 2020, at 11:00 am CET#9
0 Likes

Nobody has liked this post so far

sippi wrote on 20.03.2020 at 19:32
Well, not everyone knows their way around, ne And yes, you can read through the T&Cs - but does anyone do that?

Who does not do it, just has bad luck and does not get his win.

is now times so.

This post has been translated automatically

Hot Topics4th Nov. 2024 at 07:16 pm CET

Online Casinos
0
World
0
Online Casinos
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately