Videosslots does not authorize payment

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xoxo230409

Topic Creator

Forum posts: 2 Member since: 06.12.2019

Videosslots does not authorize payment

17th Mar. 2020, at 08:50 pm CET#1

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Nobody has liked this post so far

Hello all,
i am hoping for your help here. I have won a total of 11,736 euros at Videoslots.

This win is the result of deposits in the amount of 12,600 and payouts in the amount of
in the amount of 24,336 euros.

The payouts were posted to my credit card. The amount was shown to me as available. Gradually, all the payouts are now unavailable because the payments are not authorized by Videoslots. According to the card operator, it is possible that the payments are not authorized, which means that I then have a total of 12,600 debts on the card, because debits from the card of course go through, but the deposits do not.

The support in the Live Chat sounds very nice, however, I hope for a little more support with these sums.

Kind regards

This post has been translated automatically

xoxo230409

Topic Creator

Forum posts: 2 Member since: 06.12.2019

Videosslots does not authorize payment

21st Mar. 2020, at 07:44 pm CET#2

1 Like

Liked this post: RiverSong

I take it all back. My credit card service Provider is the problem, unfortunately. I would like to say here again that Videoslots is a really very good casino.

Best regards

This post has been translated automatically

Expert

Kleinkariert

Forum posts: 1.676 Member since: 18.03.2019

Videosslots does not authorize payment

22nd Mar. 2020, at 02:43 am CET#3

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And how was the problem solved? Other payment method?

Videoslots is, apart from reduced RTP slots, a good casino in terms of payout speed. Even high amounts were rarely a problem.

This post has been translated automatically

Team_Videoslots

Casino Manager

Forum posts: 5 Member since: 25.11.2019

Videosslots does not authorize payment

2nd Apr. 2020, at 05:26 pm CEST#4

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Hello!

We are very sorry to hear that you had problems with your withdrawal and did not receive the expected assistance from support .

If you experience any issues again in the future, please feel free to email us at videoslotsteam@videoslots.com so that we can investigate and resolve the issue as soon as possible ö nnen

Best Regards

This post has been translated automatically

Videoslots: Videosslots does not authorize payment

Videosslots does not authorize payment

Videosslots does not authorize payment

Videosslots does not authorize payment

Videosslots does not authorize payment

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