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Videoslots: Videoslots denies payout and blocks acc (Page 2)

Topic created on 05th Jan. 2019 | Page: 2 of 12 | Answers: 111 | Views: 25,492
T0uchTheSky
Elite

Videoslots denies payout and blocks acc

5th Jan. 2019, at 12:02 pm CET#11
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Videolslots belongs to the serious casinos at all, Verification and payouts take a few minutes, penultimate time 1000 Euro payout after only 5 seconds already there, yes, 5 seconds !!!! Have never heard that someone has payout problem with Videoslots and to violate the bonus condition of Videoslots is difficult or hardly possible .


I think something is wrong with the TE or his friend ^^

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Anonym

Videoslots denies payout and blocks acc

5th Jan. 2019, at 12:12 pm CET#12
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T0uchTheSky wrote on 05.01.2019 at 12:02: Videolslots is one of the serious casinos at all, Verification and payouts take a few minutes, penultimate time 1000 euro payout after only 5 seconds already there, yes, 5 seconds !!!! Have never heard that someone has payout problem with Videoslots and to violate the bonus condition of Videoslots is difficult or hardly possible .


I think something is fishy about the thing with the TE or his friend ^^

One rumors so what, never had problems with VS and play there for a few years...times curious what comes out in the end in the case

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Timo0510
Top Member

Videoslots denies payout and blocks acc

5th Jan. 2019, at 12:16 pm CET#13
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I had the first problems with Videoslots a few days ago regarding a withdrawal.Trustly is not accepted by my bank.So I could not withdraw with any of the options at Videoslots.Already a little embarrassing for the leading online casino on the market.
Next I activated my old Skrill account,linked it to my bank account and deposited via Skrill.Won 1K,wanted to cash out.got error message.Now comes the hammer.

Since most of my deposits come from a different Deposit method, I can not withdraw the money.Then I'm there times in the chat and have a heated conversation with the lady there.Result: My deposit method was changed ?! and I could withdraw the money 20h later.It says of course everywhere that I must have made ONE deposit with Mehtode x before I can withdraw.Everything else is just chicanery so that people are stalled and possibly gamble away the win....

Nevertheless, a joke.one of the leading online casino's accepts money in all possible ways, but is unable to offer a normal bank withdrawal.only Trustly shit or direct transfer what like all other methods first needs a deposit.

To your problem with the terms and conditions : Read times the stated terms and conditions carefully.Has he claimed the first Deposit bonus and it was vllt still Bonus money?
What I could still imagine.Since you say you sit next to him from the beginning.Has he used a deposit bonus of whatever kind from the same IP / household etc as you?

Then you have bad luck.
In most terms and conditions at each casino is, that a bonus only once per customer / address / IP / address whatever can be used.

Best to post the above AGB points here, then the people can maybe help a little more

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Anonym

Videoslots denies payout and blocks acc

5th Jan. 2019, at 12:17 pm CET#14
1 Like

Liked this post: Anonym
He just wants to talk Videoslots down... Videoslots is the best casino!

This post has been translated automatically

T0uchTheSky
Elite

Videoslots denies payout and blocks acc

5th Jan. 2019, at 12:23 pm CET#15
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Nobody has liked this post so far
Timo0510 wrote on 05.01.2019 at 12:16: I had the first problems with Videoslots a few days ago regarding a withdrawal.Trustly is not accepted by my bank.So I could not withdraw with any of the options at Videoslots.Already a little embarrassing for the leading online casino on the market.
Next I activated my old Skrill account,linked it to my bank account and deposited via Skrill.Won 1K,wanted to cash out.got error message.Now comes the hammer.

Since most of my deposits come from a different Deposit method, I can not withdraw the money.Then I'm there times in the chat and have a heated conversation with the lady there.Result: My deposit method was changed ?! and I could withdraw the money 20h later.It says of course everywhere that I must have made ONE deposit with Mehtode x before I can withdraw.Everything else is just chicanery so that people are stalled and possibly gamble away the win....

Nevertheless, a joke.one of the leading online casino's accepts money in all possible ways, but is unable to offer a normal bank withdrawal.only Trustly shit or direct transfer what like all other methods first needs a deposit.

To your problem with the terms and conditions : Read times the stated terms and conditions carefully.Has he claimed the first Deposit bonus and it was vllt still Bonus money?
What I could still imagine.Since you say you sit next to him from the beginning.Has he used a deposit bonus of whatever kind from the same IP / household etc as you?

Then you have bad luck.
In most terms and conditions at each casino is, that a bonus only once per customer / address / IP / address whatever can be used.

Best to post the above AGB points here, then the people can maybe help a little more

Your bank does not have to support Trusly to be able to pay out money. This is the same for me, I am the Fidor Bank and the Trusly does not support, ie I can not deposit money via Trusly, but pay out zero problem, vllt is your bank also so. Besides, your problem is a completely different problem to the te^^

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Timo0510
Top Member

Videoslots denies payout and blocks acc

5th Jan. 2019, at 12:28 pm CET#16
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T0uchTheSky wrote on 01/05/2019 12:23 PM
Your bank doesn't have to support Trusly to withdraw money. That's the same for me, I'm with Fidor Bank and they don't support Trusly either, which means I can't Deposit money via Trusly, but withdraw zero problem, vllt is the same with your bank. Besides, your problem is a completely different problem to the Te^^

Am also with the Fidor and withdraw did not go

Problem is the same VS does not pay out or with problems

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Simbda
Top Member

Videoslots denies payout and blocks acc

5th Jan. 2019, at 12:39 pm CET#17
1 Like

Liked this post: Anonym
Chillaqueen92 wrote on 05/01/2019 at 12:17 pm: He just wants to badmouth Videoslots.... Videoslots is best casino!

Never had any problems with Videoslots either. This morning requested a withdrawal about 15sec later received on Neteller

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Fabio1307
Visitor

Videoslots denies payout and blocks acc

5th Jan. 2019, at 01:01 pm CET#18
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Good day,
Well, I am the friend in question and I am explaining the case to you because many people here are suspicious.

So I signed up on 26.12.18 at Videoslots and deposited 1000Euro via Sofortüberweisung. This went without any problems. After an up and down on the slos I won 5800Euro on Queen of Riches. I continued playing and managed to win 10500Euro on Jemming Jars. I lost another 500Euro and then I wanted to pay out the buzzer of 10'000Euro. The first Verification steps went without problems. The only verification step which took longer was "Verify Immediately". There any documents were required. First a screenshot of my e-banking, then a screenshot of the contract number etc., this was all already visible on the first screenshot. Then came the request that I should send the bank statement in paper format. I followed this and sent it
First it was rejected, I sent it again and suddenly I got the mail that I am verified. So after that I wanted to make the payment. However, always after 5-10min, after I had filled out the withdrawal request, the mail withdrawl denied.
I turned to the support and dor began the whole game. On the questions why the withdrawal was blocked again and again I got only the statement the Deposit would not be settled. I should bring a confirmation of the bank and then I could pay out. After I closed the chat I wanted to log in to Videoslots and lo and behold, account deactivated.
Again I tried to reach the support. After countless attempts I got the message that I have violated the AGB's term1,4. After further inquiries as to what exactly I should have done wrong, I always received the same answer: Term 1,4.
Videoslots reserves the right to give me a reason why my account is blocked.

I can confirm all of this through emails and saved chats. I am really disappointed with Videoslots

In the meantime I have received an email that they have received the money. However, my account remains blocked because I have violated Term1,4

I hope that I get my money and thank the user Nico98 for creating this thread.

Since there was a lot of distrust, I felt compelled to tell my story here.

Kind regards
Fabio

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Timo0510
Top Member

Videoslots denies payout and blocks acc

5th Jan. 2019, at 01:06 pm CET#19
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Hello Fabio,

Welcome to the forum.What about the Deposit?Did you make equal deposits from your colleague's IP/household?

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Fabio1307
Visitor

Videoslots denies payout and blocks acc

5th Jan. 2019, at 01:16 pm CET#20
0 Likes

Nobody has liked this post so far
Hello,
Yes have played and deposited with the user Nico98.
I played without bonus.

This post has been translated automatically

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