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[solved] Videoslots deposit disappeared
Nobody has liked this post so far
I have a problem with Videoslots.
Last week Friday I deposited 30 euros via Klarna there. The message appeared, thank you very much. Deposit successful etc..
But in my player account the 30 euros were and are not visible. Not even in transaction
On my bank account these are of course debited
Several times I have contacted the support, but there it says: they are waiting for feedback from accounting.
You have already received a screenshot from my online banking
They just say you will get back to me
Do any of you have experience how long something like this takes, or what else I can do?
This is now over 7 days ago
I find super long for a store that according to support works 24/7
Before and after that I had no problems with deposits.
Best regards
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[solved] Videoslots deposit disappeared
Nobody has liked this post so far
This is what I had with MrVegas . Deposited money via Neteller, this message came that it was successful, but money was not booked ...
Support says that the financial department will take care of it, so far it is not on my account and also not back on neteller . Lately, they often have difficulties with deposits according to support.
Is already annoying
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[solved] Videoslots deposit disappeared
Nobody has liked this post so far
That means you Deposit, the casino gets a message that money is on the way. The casino lets you play. If there are problems with this process, in most cases it will be resolved on a business day when the money actually arrives at the casino.
At least, these problems have usually cleared up on Monday evening or Tuesday morning.
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[solved] Videoslots deposit disappeared
Nobody has liked this post so far
Now and then have the huge errors in the system and it is annoying
I prefer to pay with giropay or trustly
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[solved] Videoslots deposit disappeared
Nobody has liked this post so far
This post has been translated automatically
[solved] Videoslots deposit disappeared
Nobody has liked this post so far
You can also log on to Klarna and get help. If you give yourself a jerk and something goes behind you get your money guaranteed. I mean for 30 € you can make the 5-10 minutes effort already.
In the end it is free money for the casino. By the way, I got my biggest hit with a 30 € Deposit, you can also get a lot out of something like that.
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[solved] Videoslots deposit disappeared
Nobody has liked this post so far
have today again exerted pressure and also mentioned that I am active here in the forum and lo and behold: The money is now credited.
Whether that was now coincidence. Does not matter!
The main thing I have my money
Thanks again for the friendly tips
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[solved] Videoslots deposit disappeared
Nobody has liked this post so far
This thread was closed
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