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Videoslots: Neteller payment

Topic created on 11th Sep. 2021 | Page: 1 of 6 | Answers: 51 | Views: 6,361
Alf029
I have made 4 transactions a 20€ to Videoslots via Neteller on 02.09.2021 and the payment was confirmed to me by Neteller via email.
2 transactions a 20 € were credited to my player account. The other two have disappeared without a trace.I get from Videoslots forever the same statement that there was a problem with Neteller and the finance department would be on the problem.Since 02.09.I am put off always with the same statement.Neteller has confirmed to me that the transfers to Videoslots is out.Have paid in with this club now almost 1000 € and now it seems the verarsche los.Hab now already threatened with the lawyer.The do not credit the money with several players and deduct the one Mache, yes I'm talking about fraud, only in the hope that other players just let it go through, then you can also make a profit.As for the profits in this casino, I must now also determine that in well-known Spielothek games such as Merkur the nix Zustande kommt.Nix but nothing at all.Are probably only cashing off

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MariLane
Amateur
Do you really think they have it necessary to steal the 40 euros xD think not. You just have to be patient... Mistakes happen.

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Alf029
Is not only about my 40 €, if the scam is deducted from several players we are talking about much more. The fact is that they have received receipts from me, which clearly prove that the money is out to them, so they have to credit that. With no online casino this has happened so far, and in 10 days you should already be able to find the money, it is apparently lost in their system for which I can not do anything if there is really a mistake

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denyo123
Experienced
This happens from time to time. Had the same problem with Trustly in another casino. Just be patient and wait. They will surely refund or credit your money. And as for the wins: gambling is gambling. However, I don't understand why anyone would still want to play at this casino anyway. They charge the tax, have adopted the lower RTP and apply the new gambling rules, so 5sec. etc.

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Hidaruma
Top Member
TE has already deposited almost 1000 euros and now starts to talk about verarsche. Once again unbelievable. Technical problems occur and the whole testing just takes a while

But good that you have already called in your lawyer. As long as he gets his fee, he will certainly refrain from commenting on his client.

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MariLane
Amateur
As the all here with star lawyers threaten ..that no sau but makes times xD of it is also not processed faster.^^

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RiverSong
Legend
MariLane wrote on 12.09.2021 at 12:48 pm: How the all here with star lawyers threaten ..that juckt no sau but makes times xD of it is also not processed faster.^^

patience is a rarity with permanently annoyed players who also still lose and therefore always scream the same scam

besides @te you can even consider that several could be affected? then you search a little in this forum --> and zack...... .you also find something
https://www.gamblejoe.com/forum/sonstiges/smalltalk/plauderecke--60924/455/#p246568

exists since about 02.09. and if you continue to read in the chat corner will find that it is already almost solved


Katyanoack wrote on 10.09.2021 at 09:11: Problem solved. Money will be credited little by little. 👍


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garfield68
Elite
well... not yet with all. my money (also from the failed Deposit of 2.09. is unfortunately not yet there. i hope times that it comes next week finally times

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Alf029
Have this morning finally had the good fortune to speak with a nice lady from Neteller in German, which had confirmed to me that it was not a problem of Neteller, the payments are all properly to Videoslots out, as I have also confirmed by email. Remember that when I made the Deposit, the popup on the Videoslots page showed that the payment was successful, but the money did not appear in the player account. Neteller is still in contact today that the money must be credited. Will now wait today. Happens again nix with credit will change my tone. The problem is with Videoslots and they are stalling the people

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denyo123
Experienced
Alf029 wrote on 13.09.2021 at 14:04 clock: This morning I finally had the luck to talk to a nice lady from Neteller in German, which had confirmed to me that it was no problem from Neteller, the payments are all properly to Videoslots out, as I have also confirmed by email. Remember that when I made the Deposit, the popup on the Videoslots page showed that the payment was successful, but the money did not appear in the player account. Neteller is still in contact today that the money must be credited. Will now wait today. Happens again nix with credit will change my tone. The problem is with Videoslots and they are stalling the people

Had you read the thread that was posted here, you would have known that before and make stress also brings absolutely nothing

" so far unfortunately not yet, was today again in the chat, since one said to me that it had come on this day increased to problems with neteller. from therefore would have the much to work up etc."

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