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Videoslots: Neteller and Videoslots.com

Topic created on 22nd May. 2020 | Page: 1 of 2 | Answers: 10 | Views: 3,390
Iknowyou
Experienced

Neteller and Videoslots.com

22nd May. 2020, at 09:39 am CEST#1
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Hello all,

after a long time I have a problem with Videoslots.com again
I just wanted to withdraw money and have informed myself whether
they have finally managed to make instant withdrawals again.
The colleague said only bank per 5 days.
He recommended me to use an e-wallet.
Thought I no thing I take my already verified Neteller account what also often there times
deposited.

Well, but it did not work. According to the website, I must have made a Deposit with it first, which I already have.
Chat has dealt with the financial department and they said. I have to deposit with it first so that it goes.

Apart from the fact that I have on my Neteller account anyway no money at the moment, I find this a great impudence.
I have deposited several times with Neteller and even submitted a screenshot to verify
And now I wanted to pay out what, tell me that I have to deposit more?
what has become of the store?

Someone made the same experience in recent weeks?

This post has been translated automatically

Timo0510
Top Member

Neteller and Videoslots.com

22nd May. 2020, at 09:44 am CEST#2
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Moin

I myself do not use Neteller.On another forum but there are the same problems with Neteller.VS is aware of the problem and they are currently checking what is going on there

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upola
Legend

Neteller and Videoslots.com

22nd May. 2020, at 09:48 am CEST#3
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So I know only so - I have to pay out with the method with which I also deposited.
No matter if I have used another method before.

This post has been translated automatically

Iknowyou
Experienced

Neteller and Videoslots.com

22nd May. 2020, at 09:54 am CEST#4
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It wasn't like that for me before. However, I have not deposited there since they no longer have Trustly.
The money I wanted to withdraw is money from freerolls and Jackpot Wheels
Never had any problems with it

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Timo0510
Top Member

Neteller and Videoslots.com

22nd May. 2020, at 09:59 am CEST#5
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upola wrote on 22.05.2020 at 09:48: So I know this only so-I have to pay out with the method with which I also deposited.
No matter if I have used another method before.

With VS it is different.there you can use any withdrawal method you want.the only condition is that one regularly deposits with it.

I pay there regularly via Skrill and also with PSC.payouts go there ALWAYS on Skrill.Automated.Within 5 minutes.Never had problems.Last payout was also from the wins from the Thursday Battles,previously 2-3x with PSC deposited

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Iknowyou
Experienced

Neteller and Videoslots.com

22nd May. 2020, at 10:22 am CEST#6
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Yes, I was also just told again in the chat. I must have used the withdrawal method in the last 6 months.
I have last on 14.03.2020. But as soon as you tell them that are the snotty and say if I expect help from them then I should follow the instructions, say Deposit xD It's so ridiculous

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Maximus_Winnus
Experienced

Neteller and Videoslots.com

22nd May. 2020, at 11:46 am CEST#7
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Sash45 wrote on 22.05.2020 at 09:39
Anyone had the same experience in the last few weeks?

Yes exactly the same with me. First they told me to verify my bank account (never used VS for deposit). When that was through and withdrawal to Neteller was still not possible, my request was forwarded to the financial department. Because it took me too long I deposited again with Neteller and the next withdrawal was then possible again without any problems

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Team_Videoslots

Neteller and Videoslots.com

22nd May. 2020, at 11:59 am CEST#8
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Sash45 wrote on 05/22/2020 at 09:39: Hello everyone,

i have after a long time again a problem with Videoslots.com
I just wanted to withdraw money and have informed me whether
they have finally managed to make instant withdrawals again.
The colleague said only bank per 5 days.
He recommended me to use an e-wallet.
Thought I no thing I take my already verified Neteller account which also often there times
deposited.

Well, but it did not work. According to the website, I must have made a Deposit with it first, which I already have.
Chat has dealt with the financial department and they said. I have to deposit with it first so that it goes.

Apart from the fact that I have on my Neteller account anyway no money at the moment, I find this a great impudence.
I have deposited several times with Neteller and even submitted a screenshot to verify
And now I wanted to pay out what, tell me that I have to deposit more?
what has become of the store?

Someone made the same experience in recent weeks?

Good day,

we are very sorry to hear that you are having problems with the withdrawal, but a deposit would be required to activate this method in our system, but this can be withdrawn without turnover. It is also possible that you will need to contact us after making a deposit, as we may need to make a small update to the withdrawal method before you can withdraw using Neteller.
Feel free to email us at videoslotsteam@videoslots.com so we can investigate the concern.

We would also like to apologize very much as it seems that our agent did not give them correct information. A bank withdrawal will reach your account within 24h (business day).

If you have any further questions, you can also contact our support team via chat or email (de.support@videoslots.com) 24 hours a day in German.

Best regards.



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Iknowyou
Experienced

Neteller and Videoslots.com

22nd May. 2020, at 02:26 pm CEST#9
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Team_Videoslots wrote on 22/05/2020 at 11:59 AM
Good afternoon,

we are very sorry to hear that you are having problems with the withdrawal, but a Deposit would be required to activate this method in our system, but this can be withdrawn without turnover. It is also possible that you will need to contact us after making a deposit, as we may need to make a small update to the withdrawal method before you can withdraw using Neteller.
Feel free to email us at videoslotsteam@videoslots.com so we can investigate the concern.

We would also like to apologize very much as it seems that our agent did not give them correct information. A bank withdrawal will reach your account within 24h (business day).

If you have any further questions, you can also contact our support team via chat or email (de.support@videoslots.com) 24 hours a day in German.

Best regards.




Thank you for writing here, but I do not understand
My last deposit was with Neteller on 13.03.2020
So that was more or less recently
I do not deposit with neteller and then write to support. "Hello I just wanted to let you know I have once again deposited with Neteller".
Where is the difference whether I made a deposit today or 2 months ago

Apart from that I even had to verify my Neteller account. Everything already done
Sorry but after so much coal as I have deposited with you (including with Neteller) they want that if I want to make a withdrawal, again Einahle? So I have not experienced such nonsense
Thanks but neither can I pay out with Neteller, nor do bank transfers arrive as recently still directly in minutes
So for me, the topic of Videoslots is done

This post has been translated automatically

Dbac79
Elite

Neteller and Videoslots.com

22nd May. 2020, at 11:55 pm CEST#10
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so with me it was so that I must have made most deposits with Neteller to be able to pay out on neteller, as a contra to neteller count other e wallets as well as Klarna Trustly etc Paysafecard we are not calculated with. but they have also nageboten me to set everything to zero and then I should just make most deposits with neteller. probably no one has understood now anyway what I tried to explain

This post has been translated automatically

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