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Pneumatic, on 3rd Apr. 2025 at 03:16 pm CEST
Complaint about the ridiculous player protection and highroller bonuses.
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sippi
I see it exactly the same way. If you can gamble away 100,000 euros within two weeks, you should also be responsible for the consequences. It is quite convenient to then invoke the topic of "addiction". It would be much more manly to have the ass in the trousers to put this away sovereignly. Just as confidently as the 100,000 euros were spent
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Complaint about the ridiculous player protection and highroller bonuses.
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Complaint about the ridiculous player protection and highroller bonuses.
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But what do you actually want to complain about? You deposited money and played, unfortunately lost --- casinos are there to play and in many cases the result is rather negative for the player. Would you also complain if you had won 100 k or would you understand if the casino then wants something from you? You would have had the opportunity to limit your deposits in advance, but you have not done so. Were there any errors in the games or has money been deducted without you having spun a slot?
I think the casino has adhered to its terms and conditions and you have simply lost. Take it and learn from it, in this case no one will help you. You can try to achieve something with such a return lawyer, but I think you will only pay a few hundred dollars in fees and that's it
Next time just think before, then afterwards the shock is not so great
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Complaint about the ridiculous player protection and highroller bonuses.
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If your only concern is that you only got ridiculous bonuses, then everything is fine.
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Complaint about the ridiculous player protection and highroller bonuses.
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The point is that it comes across a bit funny if you have gambled away 100,000 euros and then complain several times about the bad bonuses. That should hardly be the problem.
Otherwise, I'm not that familiar with the regulations. You probably should have blocked your account when the break was recommended, but of course that doesn't help you now, I know.
However, I don't understand why it is assumed that the loss doesn't hurt you or that you surely have much more money. It is quite possible that someone gambles away all his money, it would not be the first time...
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Complaint about the ridiculous player protection and highroller bonuses.
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Hey, yes, it's about the fact that with the gambled 100000 I did not get more Bonuses than probably someone who has gambled 1000. And then I'm told something about fairness. All other casinos where I have gambled so far, have extra attention for Highroller. Not that I want to minimize normal players or so but if you think about it logically then you expect more in my situation ...
And yes you're right, because was all the money I had ...
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Complaint about the ridiculous player protection and highroller bonuses.
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if you are a millionaire, 100k is peanuts.
but i also see it like most of the people here, there should have been a security mechanism at VS.
not mandatory at the bank, because you can set the limits yourself, if you can prove your creditworthiness...
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Complaint about the ridiculous player protection and highroller bonuses.
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The example you give here is completely out of place. Let's take the example differently and assume that you play in a casino and run to the machine 10 times. The employees in the casino pay attention to such things and will take you aside and talk to you about your gambling behavior
If you order alcohol offline from Amazon, you can order thousands of cases of it and consume it all in peace in your pad and drink yourself to death, just as anonymously as the online gambler who leads a quiet life in the office during the day and gambles away his savings in the evening.
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Complaint about the ridiculous player protection and highroller bonuses.
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He writes that he still plays in many other casinos as a high roller...then the 100K seems to have been probably not all his money
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Complaint about the ridiculous player protection and highroller bonuses.
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Correct there are different commission models, but we have deliberately chosen the one-time commission model in the past.
Daniel had also commented on this several times in the past.
In the end, we want to be as independent as possible from the casinos, that is, if a casino should screw up, then we can act without restriction without having to fear that it would have financial consequences for us.
Also, the model with the percentage stakes is not quite as Risk-free as some might think, of course, in this case now, for example, where someone gambles 100,000 € would get a good piece of the pie
But what would happen if the mentioned user or another highroller would make a payout of 250.000€? That would mean for us that we could get fat in the minus and would not receive any income for a whole month, so to speak, and since we now also have employees for whom we are responsible, that is simply too risky for us.
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