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Videoslots: Complaint about the ridiculous player protection and highroller bonuses. (Page 2)

Topic created on 03rd Jul. 2019 | Page: 2 of 5 | Answers: 47 | Views: 9,656
SunSun13
Amateur

Complaint about the ridiculous player protection and highroller bonuses.

3rd Jul. 2019, at 09:01 pm CEST#11
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Yes. Right... madness... if you play so on 50ct or times a few hundred in Roulette you can imagine such dimensions really hard.... 🤤

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G****e

Complaint about the ridiculous player protection and highroller bonuses.

3rd Jul. 2019, at 09:22 pm CEST#12
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Totoro wrote on 07/03/2019 8:55 PM: I've played in Monaco and Las Vegas, there were people present who bet $50,000 on black without batting an eye. Red came up. Tough luck, move on. There are slots over there with $100 per spin.

Yes is probably with them as if we bet 50 euros 🤣 the slots are also available in the casino with the bet or not?

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RiverSong
Legend

Complaint about the ridiculous player protection and highroller bonuses.

3rd Jul. 2019, at 09:23 pm CEST#13
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Rakoon wrote on 07/03/2019 at 19:53: Hello everyone,

I have a problem.
Andzwar: I signed up for Videoslots just under 2 weeks ago and started gambling. Within this short time I have gambled away almost 100,000 € and today I don't have a cent left. All who read through this will probably grumble and say own stupidity. However, you must not forget, who is in the middle of the rush gambles away everything to the last cent.
Although I gambled away so much money I got just ridiculous 6 spins on the Jackpot wheel and 1500 € Weekendbooster, which in my opinion is not at all in relation to 100,000 €.
Apart from the fact that the casino did not give a damn about the fact that I gamble away so much in a short time or they have blocked me for a short time, but then it was no problem to have the block lifted again via Live Chat, they do not even give me further Bonuses or cashbacks from this casino. After several requests by mail and live chat that they can and should credit me with cashbacks or bonuses, they were permanently denied.

Now to my question: I am considering complaining to the MGA and/or the UK Gambling Commission.
Would this be possible or would I have chances of success or rather only problems?
Before I take such a step I would like to hear some expert opinions.

Many thanks in advance.

so you played to get spins on the jackpot wheel? at lvl 21 so --> 210,000 turnover you must have actually already reached, if not put a few thousand more in, then you get a special jackpot wheel as you can read in another thread here.

just make a screenshot of your xp display and put it here

oh i love such threads at the end of the day where you don't know if you should laugh or cry, guess fake either way, please tell us more about your career at the oc so far and how cool it has been for you

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Dbac79
Elite

Complaint about the ridiculous player protection and highroller bonuses.

3rd Jul. 2019, at 09:26 pm CEST#14
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Liked this post: Anonym, Anonym, Avatar von Julian Julian, Avatar von Saphira Saphira, Avatar von sippi sippi
funny, when the money is gone it is always said that I should not have let me play and let me Deposit again and again, but when they say to someone "ey that's too exxesiv you have to take a break" then it's "boah the asses, I lost 50k and then they forbade me to win it back, all rip-offs the f**king casino mafia" and the best is would Videoslots say, yes you're right here is your money have fun you go to another casino and do exactly the same again

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Punraz
Rookie

Complaint about the ridiculous player protection and highroller bonuses.

3rd Jul. 2019, at 10:50 pm CEST#15
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Tropper wrote on 07/03/2019 at 8:43 pm
GJ gets a one time opening commission that is always the same, he gets nothing out of it if only 100 or 45000 was deposited. As far as I remember.

He gets a percentage of all the losses of the players who register through the links

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Punraz
Rookie

Complaint about the ridiculous player protection and highroller bonuses.

3rd Jul. 2019, at 10:52 pm CEST#16
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Falko wrote on 07/03/2019 at 8:49 pm

Why should Daniel be particularly happy about this ? Gamblejoe gets but only once commission on registration from this forum in one of the casinons listed here and the following first deposit. After that there's nothing more.

There are different commission models. He gets a share of all losses of the players

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Anonym

Complaint about the ridiculous player protection and highroller bonuses.

4th Jul. 2019, at 01:04 am CEST#17
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Thanks first of all to those who have answered sensibly instead of trying to make a mockery of the whole thing

What also surprised me are the high Deposit limits at Sofort and Trustly. In every other casino I could never deposit more than 2-3000 € a day. At Videoslots I was able to deposit €10000 via Trustly and €10000 via Sofort

Reading through some of the comments I have the feeling that I was not understood at all: I didn't play to win spins on the Jackpot wheel nor am I concerned with getting every penny of money out of the casino. It gets on my nerves that you only get ridiculous Bonuses for such an enormous amount of money that you have gambled away. In all other casinos where I have gambled so far, you would have been treated much better

And finally: as already mentioned in my first post, Videoslots has briefly blocked my account because I gambled away large sums within a short time and also referred to the limits that I should set. However, it was no problem to have the block lifted again and to set the limits is anyway my own decision...
It may be a ridiculous example, but imagine an enormously intoxicated customer in a bar, who constantly runs up to the bar to have another drink. How caring would it be in such a situation to ask the drunk if he really wants to continue? Would it not be better as a bartender / operator to say friend for you it's over now?
In principle, I think it is not different with the Player protection of the casino. Had the bspw. after the first 30,000 € my account would have blocked it me at the beginning possibly annoyed but I would have also most likely today still had some of the money over

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Marqes
Expert

Complaint about the ridiculous player protection and highroller bonuses.

4th Jul. 2019, at 01:20 am CEST#18
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I can only agree with the Deposit limits.
I had e.g. with immediately a deposit limit, not in total but in number of pieces.
Where at other casinos (Casumo, for example).from the fourth deposit no longer went, I could deposit at Videoslots still 1 - 2 times.

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gamble1
Icon

Complaint about the ridiculous player protection and highroller bonuses.

4th Jul. 2019, at 01:21 am CEST#19
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Rakoon wrote on 07/04/2019 at 01:04: Thank you first to those who responded reasonably instead of trying to ridicule the whole thing

What also surprised me are the high Deposit limits at Sofort and Trustly. In every other casino I could never deposit more than 2-3000 € a day. At Videoslots I was able to deposit €10000 via Trustly and €10000 via Sofort

Reading through some of the comments I have the feeling that I was not understood at all: I wasn't playing to win spins on the Jackpot wheel nor am I concerned with getting every penny of money out of the casino. It gets on my nerves that you only get ridiculous Bonuses for such an enormous amount of money that you have gambled away. In all other casinos where I have gambled so far, you would have been treated much better

And finally: as already mentioned in my first post, Videoslots has briefly blocked my account because I gambled away large sums within a short time and also referred to the limits that I should set. However, it was no problem to have the block lifted again and to set the limits is anyway my own decision...
It may be a ridiculous example, but imagine an enormously intoxicated customer in a bar, who constantly runs up to the bar and has another drink. How caring would it be in such a situation to ask the drunk if he really wants to continue? Would it not be better as a bartender / operator to say friend for you it's over now?
In principle, I think it is not different with the Player protection of the casino. Had the bspw. after the first 30,000 € my account would have blocked it me at the beginning possibly annoyed but I would also most likely today still had some of the money over.

Bar owners are even obliged to the duty of care if someone is full hacke nothing may be poured out that was made so deliberately because it was many only about the turnover


In a gambling hall, the employees are also required to confront problem gamblers with it but how often does that happen? right almost never

So are you surprised that it's not like that in an online casino? if it's not even like that in the local arcade?

The state is deliberately just watching, even gambling addicts can earn good money and certainly more than such a ridiculous therapy costs

The comparison if you say to a policeman "Hey you" you can get a prison sentence up to 2-3 years

if you beat someone in the hospital or abuse children you get probation

so with such nonsensical laws the player protection controls are the last thing on my mind

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Marqes
Expert

Complaint about the ridiculous player protection and highroller bonuses.

4th Jul. 2019, at 01:39 am CEST#20
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-- Post was removed by a moderator due to off-topic including provocation --

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