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Videoslots: Complaint about the ridiculous player protection and highroller bonuses.

Topic created on 03rd Jul. 2019 | Page: 1 of 5 | Answers: 47 | Views: 9,659
Anonym

Complaint about the ridiculous player protection and highroller bonuses.

3rd Jul. 2019, at 07:53 pm CEST#1
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Hello everyone,

I have a problem.
And what's more: I signed up for Videoslots just under 2 weeks ago and started gambling. Within this short time I have gambled away almost 100,000 € and today I don't have a cent left. All who read through this will probably grumble and say own stupidity. However, you must not forget, who is in the middle of the rush gambles away everything to the last cent.
Although I gambled away so much money I got just ridiculous 6 spins on the Jackpotwheel and 1500 € Weekendbooster, which in my opinion is not at all in relation to 100.000 €.
Apart from the fact that the casino did not give a damn about the fact that I gamble away so much in a short time or they have blocked me for a short time but then it was no problem at all to have the block lifted again via Live Chat, they do not even give me further Bonuses or cashbacks from this casino. After several requests by mail and live chat that they can and should credit me with cashbacks or bonuses, they were permanently denied.

Now to my question: I am considering complaining to the MGA and/or the UK Gambling Commission.
Would this be possible or would I have chances of success or rather only problems?
Before I take such a step I would like to hear some expert opinions.

Many thanks in advance.

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Punraz
Rookie

Complaint about the ridiculous player protection and highroller bonuses.

3rd Jul. 2019, at 08:07 pm CEST#2
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100k gambled away in 2 weeks? If you have registered through the link from GambleJoe there Daniel will be very happy
The question of whether the casino should have recognized that you have a problem with gambling, can be answered poorly. Can be that the MGA gives you right or not. A complaint costs nothing. So just try it. But I don't think you will get your money back. Unless you try it times through wirholendeingeld.de Maybe you get through your bank the money back

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G****e

Complaint about the ridiculous player protection and highroller bonuses.

3rd Jul. 2019, at 08:12 pm CEST#3
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Which method did you use to Deposit? If you have reached a certain amount, a limit comes automatically or not?

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SunSun13
Amateur

Complaint about the ridiculous player protection and highroller bonuses.

3rd Jul. 2019, at 08:19 pm CEST#4
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With the sum you should really try to book the money back somehow. The casino must recognize something like that and at least check it out. Was it not now more often that players have been asked where their assets come from? Have you never paid out anything in the two weeks? And yes - there should be automatic limits per Deposit method... how did you gamble away the money - on slots and / or Roulette? Really crap and I wish you that you have success!

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Anonym

Complaint about the ridiculous player protection and highroller bonuses.

3rd Jul. 2019, at 08:43 pm CEST#5
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Liked this post: Avatar von RiverSong RiverSong, Avatar von trekki trekki
Woe if he tried to pay out 2000...:)

Grds we are all responsible for our own actions. If crap happens and you knowingly run into the buzz saw, you should also bear the consequences. If you had won 250,000, we might never have read anything from you. If it goes the other way around, people like to look for someone else to blame or say "gambling addiction". You had a weak moment, happens to all of us. Wipe your nose, move on. If you had access to 100,000, the loss shouldn't hurt you too much. In all seriousness.

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Tropper
Top Member

Complaint about the ridiculous player protection and highroller bonuses.

3rd Jul. 2019, at 08:43 pm CEST#6
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Punraz wrote on 07/03/2019 at 20:07: 100k gambled away in 2 weeks? If you registered there through GambleJoe's link Daniel will be very happy
The question if the casino should have realized that you have a problem with gambling is hard to answer. Can be that the MGA gives you right or not. A complaint costs nothing. So just try it. But I don't think you will get your money back. Unless you try it times through wirholendeingeld.de Maybe you get through your bank the money back.

GJ gets a one-time opening commission which is always the same, he has nothing if only 100 or 45000 was deposited. As far as I have in memory.

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Nickii45
Expert

Complaint about the ridiculous player protection and highroller bonuses.

3rd Jul. 2019, at 08:47 pm CEST#7
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i give you there no hope have lost over years also a lot of money at sunmaker and when all the games accumulated with errors, I sent all the videos and screenshots of the MGA said it was only correctly accounted for... the hang but all under a blanket . will probably never see your money again

now that they had everything I would be banned for life there...

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Falko
Icon

Complaint about the ridiculous player protection and highroller bonuses.

3rd Jul. 2019, at 08:49 pm CEST#8
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Punraz wrote on 07/03/2019 at 20:07: 100k gambled away in 2 weeks? If you registered there through GambleJoe's link Daniel will be very happy
The question if the casino should have realized that you have a problem with gambling is hard to answer. Can be that the MGA gives you right or not. A complaint costs nothing. So just try it. But I don't think you will get your money back. Unless you try it times through wirholendeingeld.de Maybe you get through your bank the money back.

Why should Daniel be happy about that ? Gamblejoe gets only one commission when registering from this forum in one of the casinos listed here and the following first deposit. After that there's nothing more.

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SunSun13
Amateur

Complaint about the ridiculous player protection and highroller bonuses.

3rd Jul. 2019, at 08:50 pm CEST#9
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Totoro wrote on 07/03/2019 at 8:43 pm: Woe if he tried to pay out 2000...:)

Grds we are all responsible for our own actions. If crap happens and you knowingly run into the buzz saw, you should also bear the consequences. If you had won 250.000, we would never have read anything about you. If it goes the other way around, people like to look for someone else to blame or say "gambling addiction". You had a weak moment, happens to all of us. Wipe your nose, move on. If you had access to 100,000, the loss shouldn't hurt you too much. In all seriousness

We are all responsible ourselves - that's right... but with 100.000 in 2 weeks there must be at least ne "alarm bell " on the part of the casino ? Because times in the seriousness: Nobody of the clear mind is gambled away so much money in the time - that can only be morbid or? And don't the casinos themselves always have maximum payout limits/month? Why is it not the other way around ? I think that only because one has access to so much money the loss nevertheless sits down. You put but also the 2-3k you have access to every month to 🙄

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Anonym

Complaint about the ridiculous player protection and highroller bonuses.

3rd Jul. 2019, at 08:55 pm CEST#10
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I've played in Monaco and Las Vegas, and there were people there who bet $50,000 on black without batting an eye. Red came up. Tough luck, move on. There are slots over there with $100 per spin.

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