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Vera&John: Bonus round not played to the end

Topic created on 17th Feb. 2021 | Page: 1 of 2 | Answers: 11 | Views: 1,925
Anonym

Bonus round not played to the end

17th Feb. 2021, at 10:32 am CET#1
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Servus!

I play a lot of slots with Golden Nights Bonus lately.
Now something very annoying happened to me on Saturday. In Books & Bulls I reached the free spins and after spin 5 or 6 the Golden Nights Bonus came (on max level). 3 full boxes and the playoff starts. I see a total of 4 question marks and a 9 in position two. The chances of a very high score are more than excellent. Before the resolution comes I fly out of the game. Exactly at this position. After the restart, the normal bonus round runs with a total of 89€, no trace of the Golden Nights Bonus. Of course there was no payout either. I contacted the casino with a screenshot (after the restart, where the remaining bonus round can be seen). The transaction ID shows only the normal bonus round, which fits. Golden Nights nothing was recognizable and they wanted to forward it to the technical department. So far I have not heard anything and I am not very optimistic.
The Game ID from my screenshot is different from the Transaction ID. On the basis of this one should have to see it, right?

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XXLEONIDASXX
Top Member

Bonus round not played to the end

17th Feb. 2021, at 10:43 am CET#2
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In which casino was that?

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Anonym

Bonus round not played to the end

17th Feb. 2021, at 10:44 am CET#3
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XXLEONIDASXX wrote on 02/17/2021 at 10:43 am: In which casino was this?

Vera&John

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Nickii45
Expert

Bonus round not played to the end

17th Feb. 2021, at 10:56 am CET#4
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Do not get your hopes up had it years ago also times at sunmaker despite screenshot etc
Was told me since nothing came out 😡😡
They do it the way they want...🙄

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Anonym

Bonus round not played to the end

17th Feb. 2021, at 11:03 am CET#5
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Nickii45 wrote on 17.02.2021 at 10:56 clock: Do not get your hopes up had it years ago also times at sunmaker despite screenshot etc
Was told me since nothing came out 😡😡
They do it the way they want...🙄

Even if she supposedly dies at the end, I make me little hope.
Still don't want to leave it untried.

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XXLEONIDASXX
Top Member

Bonus round not played to the end

17th Feb. 2021, at 11:39 am CET#6
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Ruehle wrote on 02/17/2021 at 11:03 AM
Even if she supposedly dies at the end, I don't hold out much hope.
Still don't want to leave it untried.

That is aufjedenfall absolutely annoying and a cheek if the einfsch is gone... With 4 question marks and a 9 can be a lot of money. Aufjedenfall stay tuned and make pressure! I'm also annoyed about 2 weeks with videoslotts rum because the bonus round in a game is simply gone and has not yet been replaced

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Anonym

Bonus round not played to the end

17th Feb. 2021, at 11:45 am CET#7
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XXLEONIDASXX wrote on 17.02.2021 at 11:39 Clock
That is aufjedenfall absolutely annoying and a cheek if the einfsch is gone.... With 4 question marks and a 9, that can be a lot of money. Aufjedenfall stay tuned and make pressure! I'm also annoyed about 2 weeks with videoslotts rum because the bonus round in a game is simply gone and has not yet been replaced.

That's the point... how often do you get only a few euros from the sidebet. And here, where it could really bang nix comes.

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supermode
Expert

Bonus round not played to the end

17th Feb. 2021, at 11:48 am CET#8
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Ruehle wrote on 02/17/2021 at 10:44 AM
Vera&John

I find this interesting because I have experienced similar phenomena but with a different Provider, same OC.

With me it was ISoftBet with Fu Fortune Megayways, you get yes connections in the game and if a wild is there it can be that it is multiplied, with me it was so that I got a 3.60 image and in addition a 5x so I would have actually won 18€ by the spin, but was not credited and it remained at 3.60 - that happened 2x in the session and 3 days later again, since then I avoid the slot.
Have also contacted customer service and they told me the same as you, forwarding to the department, etc.

Never heard anything again

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Anonym

Bonus round not played to the end

17th Feb. 2021, at 11:57 am CET#9
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supermode wrote on 17.02.2021 at 11:48
I find interesting because I have experienced similar phenomena but with a different Provider, same OC.

With me it was ISoftBet with Fu Fortune Megayways, you get yes connections in the game and if a wild is there it can be that it is multiplied, with me it was so that I got a 3.60 image and in addition a 5x so I would have actually won 18€ by the spin, but was not credited and it remained at 3.60 - that happened 2x in the session and 3 days later again, since then I avoid the slot.
Have also contacted customer service and they told me the same as you, forwarding to the department, etc.

Never heard anything again

Thank you for your feedback.
I assume no fraud, maybe it's a bug in the system. Even if it already stinks.

If I do not hear anything in the next few days I'll check again and will avoid the casino in the last instance. Itches no sow, but more is not left to one.

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gamble1
Icon

Bonus round not played to the end

17th Feb. 2021, at 12:44 pm CET#10
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Ruehle wrote on 02/17/2021 at 11:57 AM
Thank you for your feedback.
I assume no fraud, maybe it is a bug in the system. Even if it already stinks.

If I do not hear anything in the next few days I will check again and avoid the casino in the last instance. Itches no sow, but more is not left to one.

Are you sure that no money was booked?

At RHFP and GN it is very often the case that despite many question marks and a 9 in all 7-8 comes and since Vera&John also follows the new rules it may have been a very small amount you got?

because with 4 x 7 you would have 28 points + 9 = 37 so the win would be 30-40 €

And according to experience you can say this pattern comes very very often no matter if offline or online

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