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Vegas Hero: [solved] Vegas Hero does not credit my deposit!

Topic created on 02nd Aug. 2020 | Page: 1 of 1 | Answers: 3 | Views: 971
Hallo2605

[solved] Vegas Hero does not credit my deposit!

2nd Aug. 2020, at 06:53 am CEST#1
0 Likes

Nobody has liked this post so far
Hello,
i am new here in the forum and have a problem. Have also already written to Caro...
It's about the following
I deposited yesterday with a 20 euro Paysafecard on Vegas Hero. However, the 20 euros were not visible on my account. So I contacted the support, which told me that the payment system was down and that I would be notified by mail after the problem was fixed. I then received a mail that I could continue with the deposit. However, I could not use the paysafecard pin again because it had already been used. So I contacted the casino again and even sent proof of the successful transaction. However, they just forwarded it. Now I guess I have to wait. I know it's "only" 20 euros, but for me it's a matter of principle. Such a thing does not work at all!
Do you think that the casino will credit the 20 euros to me afterwards or that the 20 euros are gone? What would you have done in my place? Thank you and LG

This post has been translated automatically

Patizi
Elite

[solved] Vegas Hero does not credit my deposit!

2nd Aug. 2020, at 08:51 am CEST#2
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Nobody has liked this post so far
Wait and see and drink tea!

This post has been translated automatically

Anonym

[solved] Vegas Hero does not credit my deposit!

2nd Aug. 2020, at 11:01 pm CEST#3
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Nobody has liked this post so far

Hello2605 wrote on 02/08/2020 at 06:53: Hello,
i am new here in the forum and have a problem. Have also already written to Caro....
It's about the following
I deposited yesterday with a 20 euro Paysafecard on Vegas Hero. However, the 20 euros were not visible on my account. So I contacted the support, which told me that the payment system was down and that I would be notified by mail after the problem was fixed. I then received a mail that I could continue with the deposit. However, I could not use the paysafecard pin again because it had already been used. So I contacted the casino again and even sent proof of the successful transaction. However, they just forwarded it. Now I guess I have to wait. I know it's "only" 20 euros, but for me it's a matter of principle. Such a thing does not work at all!
Do you think that the casino will credit the 20 euros to me afterwards or that the 20 euros are gone? What would you have done in my place? Thank you and LG

I have struggled with Vegas Hero 2018 3 months with the MGA to get 250 euros win.Whether they credit you your money I can not tell you.I think so, but if you have bad luck, you can only sit behind it and wait a long time.This casino is for me one of the worst crooks there is.I keep my fingers crossed for you.

This post has been translated automatically

Caro
Expert

[solved] Vegas Hero does not credit my deposit!

5th Aug. 2020, at 11:51 am CEST#4
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Nobody has liked this post so far
The topic can be closed, the manager of Vegas Hero has informed me that the case has been resolved.

This topic has been closed

This post has been translated automatically

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