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Vegas Hero: [solved] Payouts are rejected (Page 2)

Topic created on 14th Nov. 2019 | Page: 2 of 3 | Answers: 25 | Views: 6,763
Dagmarlena
Experienced
Study the terms and conditions carefully regarding deposits and withdrawals for DE
Clear out any questions in advance
There is always a method listed for payouts to players (varying according to the countries) that if a payout with the method you deposited with is not available for your country!
And if it ends up being a check sent to you by mail - you get the cash! And that ust also listed somewhere in the terms and conditions

Come down,
formulate a friendly, factual text in advance. Off into theTranslator with it - Spe7cher both versions off and Send them an email!
First in German then Info Translator and the English version under it! Hang extra as a file all documents that have gone through to the mail umd should you have found out in the Agbs which alternative option they take, also directly the evidence as a document with the attachment and mention that in the text that you send everything in advance.

Then you save yourself a new request that costs time and more nerves!

FRIENDLY is the A and O. If you come with any accusations, etc. brings the garnix. Except disadvantages 4U. Rather with a bad call for assistance requested. They do it themselves through googletranslate and what comes out is often misunderstood by the sentence order and sense. short short end.
I start with annoying stories successfully with something like: "I'm new with you and really had the luck to win! Have my first payout with you requested......"

Usually comes from the support in the chat first a congratulations as an answer. and then further in the text... Hau a compliment to the employee out and they are really soas von Hilfbereiter

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Katana1666
Rookie
Cenk228 wrote on 11/15/2019 01:30 AM
Which casino are you talking about?

Well what does it say at the top? My report is yet assigned to a particular casino

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Katana1666
Rookie
Dagmarlena wrote on 15/11/2019 at 14:04: Study the terms and conditions carefully regarding deposits and withdrawals for DE
Clear out any questions in advance
There is always a method listed for payouts to players (varying according to countries) that if a payout with the method you deposited with is not available for your country!
And if it ends up being a check sent to you by mail - you get the cash! And that ust also listed somewhere in the terms and conditions

Come down,
formulate a friendly, factual text in advance. Off into theTranslator with it - Spe7cher both versions off and Send them an email!
First in German then Info Translator and the English version under it! Hang extra as a file all documents that have gone through to the mail umd should you have found out in the Agbs which alternative option they take, also directly the evidence as a document with the attachment and mention that in the text that you send everything in advance.

Then you save yourself a new request that costs time and more nerves!

FRIENDLY is the A and O. If you come with any accusations, etc. brings the garnix. Except disadvantages 4U. Rather with a bad call for assistance requested. They do it themselves through googletranslate and what comes out is often misunderstood by the sentence order and sense. short short end.
I start with annoying stories successfully with something like: "I'm new with you and really had the luck to win! Have my first payout with you requested......"

Most of the time I get a congratulations from the support in the chat as an answer. and then further in the text.... Compliment the employee and they are really so helpful

all right, you study the terms and conditions? and then I do not need a translator. Continue nice spelling without errors

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upola
Legend

Katana1666 wrote at 14:24 on 15 Nov 2019
all right, you study the T&C? and then I do not need a translater. Continue nice spelling without errors

Tell me,are you looking for help or just making stupid sayings.

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x****Y
Katana1666 wrote at 14:24 on 15 Nov 2019
all right, you study the T&C? and then I do not need a translater. Continue nice spelling without errors

there is someone trying to help you, and you also make the person stupid. i hope you gamble away your money, or they keep it

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Katana1666
Rookie
-- Post removed due to provocation --

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Katana1666
Rookie
LaHaine95 wrote on 11/15/2019 at 03:32: @Katana First come down and stay factual and friendly towards the OC.

Do you have a MasterCard? In this country no withdrawals are possible on MC's speak the money is always charged back.

You will get the money.

Thank you. The first really informative comment. Do you have any experience with them?

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Katana1666
Rookie
Dagmarlena wrote on 11/15/2019 at 1:31 pm
1.Keep Calm!
I can relate to your anger from my own experience! I have also once an OC with similar circumstances what the Verification, quality complaints of the sent documents that were accepted elsewhere without a hitch, Ewiges wait and over and over again the whole of re-explain in the next chat because other support person etc etc - driven into madness.

I also nit what it was that I had so reingesteigert there - other players, had there no problems of a similar nature, had also asked here and had to do my frustration kund!

2. Don't make the mistake and BURST THE WIN!
They won't let you lose extra!
And certainly this has nothing to do with the fact that you DO NOT WIN because you are discussing with them !!!
Seems to you so because you are p**sed off! Had everything gefunzt - would be the win to you out you happy and would you have DA with a new Deposit played there and had no run, you would lose no thought there u try somewhere else!

🙈mach nit the mistake verzocken everything and blame the casino that everything is gone!!!
The beautiful money




you are 100% right

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Anonym
Katana1666 wrote on 11/16/2019 at 11:08 pm
-- post removed due to provocation --




--- Post removed - off-topic ---

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Dagmarlena
Experienced
Katana1666 wrote at 14:24 on 15 Nov 2019
all right, you study the T&C? and then I do not need a translater. Continue nice spelling without errors

jou, thanks for the constructive criticism!
So
1. YAAA I study!
... imagine -> not only the AGBs!
2. Since English is my native language I will hardly need a translator - that referred to your statement that the support is only in English 😉
I can also very happy to translate this into 2. other languages free so plus . to GBR and D if you like...
3. Do not sit 24/7 at home, in continuous gambling mode and type texts because I have nothing else to do comfortable on the PC - something I do on the side, with cell phone, mainly at work. Zockkram is my "head free get & not smear help" in 24-36h emergency standby service when idle. There I look that it goes fast u not on spelling mistakes. Then still for here...get clear🤣🤣🤣
Real now

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