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VegaDream Casino: [solved] Vegadream verification + money suddenly gone

Topic created on 03rd Nov. 2022 | Page: 1 of 1 | Answers: 5 | Views: 1,293
SPlanka

[solved] Vegadream verification + money suddenly gone

3rd Nov. 2022, at 07:25 pm CET#1
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Have the following problem, am at Vegadream for 6 weeks to finally verify my address but it fails again and again but do not ask me why. I have submitted everything! Now I have won some and wanted to pay me 35000 € but that does not work because of the Verification! Now I just look in my account and my 35000€ are gone 🤷🏼♂️ Instead, I now have an account balance of 100€. Now honestly this is fraud or ? For safety's sake, I have but the last few days everything recorded and documented
But can prove everything by screenshot, and display videos. What do I do now?
Love greetings

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mowolum
Elite

[solved] Vegadream verification + money suddenly gone

3rd Nov. 2022, at 07:35 pm CET#2
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SPlanka wrote on 03.11.2022 at 19:25: Have the following problem, am at Vegadream for 6 weeks to finally verify my address however it fails again and again but do not ask me why. I have submitted everything! Now I have won a lot and wanted to pay me 35000 € but that does not work because of the Verification! Now I just look in my account and my 35000€ are gone 🤷🏼♂️ Instead, I now have an account balance of 100€. Now honestly this is fraud or ? For safety's sake, I have but the last few days everything recorded and documented
But can prove everything by screenshot, and display videos. What do I do now?
Love greetings

Best to write to Caro, Julian or Sabine.

There you get adequate help and or support.

This post has been translated automatically

Falko
Icon

[solved] Vegadream verification + money suddenly gone

3rd Nov. 2022, at 07:45 pm CET#3
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With a bonus without Deposit or with free spins by deposit the win came ? In that case, in almost all casinos the win is limited to 50 or maximum 100 euros. Or you have deposited 100 euros with bonus and then spun on higher stakes like 5 euros ? In this case, you would have violated the terms and conditions, the win is deleted and you only get your deposit back. If none of this applies, then you are also entitled to your full win.

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pawel_008
Amateur

[solved] Vegadream verification + money suddenly gone

3rd Nov. 2022, at 08:58 pm CET#4
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good luck...i don't think much of this casino

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gamble1
Icon

[solved] Vegadream verification + money suddenly gone

4th Nov. 2022, at 06:24 am CET#5
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Falko wrote on 03.11.2022 at 19:45: With a bonus without Deposit or with free spins by deposit came the win ? In that case in almost all casinos the win is limited to 50 or maximum 100 euros. Or you deposited 100 euros with bonus and then spun on higher stakes like 5 euros ? In this case, you would have violated the terms and conditions, the win is deleted and you only get your deposit back. If none of this applies, then you are entitled to your full win.

I also see so that sounds not after error or fraud but rather after bonus with max cashout especially since the one with the other has nothing to do the 100 € speak for an action according to AGB's

This post has been translated automatically

Sabine
Experienced

[solved] Vegadream verification + money suddenly gone

10th Nov. 2022, at 09:43 am CET#6
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The max payout for bonus is 1 00€ .

This topic was closed

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