Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

VegaDream Casino: [solved] Vegadream verification + money suddenly gone

Topic created on 03rd Nov. 2022 | Page: 1 of 1 | Answers: 5 | Views: 1,308
SPlanka
Have the following problem, am at Vegadream for 6 weeks to finally verify my address but it fails again and again but do not ask me why. I have submitted everything! Now I have won some and wanted to pay me 35000 € but that does not work because of the Verification! Now I just look in my account and my 35000€ are gone 🤷🏼♂️ Instead, I now have an account balance of 100€. Now honestly this is fraud or ? For safety's sake, I have but the last few days everything recorded and documented
But can prove everything by screenshot, and display videos. What do I do now?
Love greetings

This post has been translated automatically

mowolum
Elite

SPlanka wrote on 03.11.2022 at 19:25: Have the following problem, am at Vegadream for 6 weeks to finally verify my address however it fails again and again but do not ask me why. I have submitted everything! Now I have won a lot and wanted to pay me 35000 € but that does not work because of the Verification! Now I just look in my account and my 35000€ are gone 🤷🏼♂️ Instead, I now have an account balance of 100€. Now honestly this is fraud or ? For safety's sake, I have but the last few days everything recorded and documented
But can prove everything by screenshot, and display videos. What do I do now?
Love greetings

Best to write to Caro, Julian or Sabine.

There you get adequate help and or support.

This post has been translated automatically

Falko
Icon
With a bonus without Deposit or with free spins by deposit the win came ? In that case, in almost all casinos the win is limited to 50 or maximum 100 euros. Or you have deposited 100 euros with bonus and then spun on higher stakes like 5 euros ? In this case, you would have violated the terms and conditions, the win is deleted and you only get your deposit back. If none of this applies, then you are also entitled to your full win.

This post has been translated automatically

pawel_008
Amateur
good luck...i don't think much of this casino

This post has been translated automatically

gamble1
Icon

Falko wrote on 03.11.2022 at 19:45: With a bonus without Deposit or with free spins by deposit came the win ? In that case in almost all casinos the win is limited to 50 or maximum 100 euros. Or you deposited 100 euros with bonus and then spun on higher stakes like 5 euros ? In this case, you would have violated the terms and conditions, the win is deleted and you only get your deposit back. If none of this applies, then you are entitled to your full win.

I also see so that sounds not after error or fraud but rather after bonus with max cashout especially since the one with the other has nothing to do the 100 € speak for an action according to AGB's

This post has been translated automatically

Sabine
Experienced
The max payout for bonus is 1 00€ .

This topic was closed

This post has been translated automatically

Hot Topics22nd Nov. 2024 at 12:18 am CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately