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VegaDream Casino: Vegadream payout canceled

Topic created on 26th Sep. 2024 | Page: 1 of 2 | Answers: 16 | Views: 1,131
ottah10o

Vegadream payout canceled

26th Sep. 2024, at 07:49 am CEST#1
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GUTS,

Vegadream has canceled a payout of €700 because I allegedly played a forbidden game with the bonus.
But that's not true! I looked through the entire history. The game in question was not played. Of course I saved it as proof.

What can you do in this case?

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ottah10o

Vegadream payout canceled

26th Sep. 2024, at 08:24 am CEST#2
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Incidentally, the game in question is "Tombstone RIP". But it was not touched.

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ottah10o

Vegadream payout canceled

26th Sep. 2024, at 10:25 am CEST#3
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Can also provide all the evidence.

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roccoammo11
Expert

Vegadream payout canceled

26th Sep. 2024, at 10:59 am CEST#4
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You can only ask to have it checked again and, if necessary, attach your entire transaction list, although there must be a lot of screenshots.

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ottah10o

Vegadream payout canceled

26th Sep. 2024, at 11:01 am CEST#5
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I have a screen recording of my history, it takes 2-3 minutes. It shows that the game in question has not been touched.

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ottah10o

Vegadream payout canceled

26th Sep. 2024, at 11:03 am CEST#6
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Oh man, it's about Folson Prison, I just saw the second attachment. Well, there's no more playing at Vegadream.

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Langhans_innen
Expert

Vegadream payout canceled

26th Sep. 2024, at 11:13 am CEST#7
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The problem in such cases is that the casino is almost always right with a statement about banned games, as it then turns out at some point You are of course free to stop playing there now, but the Risk exists with every casino and they will also examine the game history before a payout and apply their rules if necessary. The only way to avoid this in the future is to keep a close eye on the excluded games and check twice or three times whether they are permitted. I don't think there's anyone here to whom this hasn't happened yet, but if it stays at one accident, that's still a good cut.

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frapi07
Elite

Vegadream payout canceled

26th Sep. 2024, at 11:18 am CEST#8
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Liked this post: Avatar von garfield68 garfield68

Langhans_innen wrote on 26.09.2024 at 11:13: The problem in such cases is that the casino is almost always right with a statement about banned games, as it then turns out at some point You are of course free to stop playing there now, but the Risk exists with every casino and they will also check the game history before a payout and apply their rules if necessary. The only way to avoid this in the future is to keep a close eye on the excluded games and check twice or three times whether they are permitted. I don't think there's anyone here to whom this hasn't happened yet, but if it stays at one accident, that's still a good cut.

Or play in casinos that immediately block such "forbidden" games or make them unplayable with bonus money. The fact that there are OCs that still don't (want to) manage this is really ridiculous and you should generally avoid such sites and not play there at all.

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Langhans_innen
Expert

Vegadream payout canceled

26th Sep. 2024, at 11:21 am CEST#9
1 Like

Liked this post: Avatar von frapi07 frapi07
frapi07 wrote on 26.09.2024 at 11:18 am:

Or play in casinos that immediately block such "forbidden" games or make them unplayable with bonus money. The fact that there are OCs that still don't (want to) manage this is really ridiculous and you should generally avoid such sites and not play there in general.

of course, this would make things even easier if you were to rely exclusively on these casinos

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redriver67
Expert

Vegadream payout canceled

26th Sep. 2024, at 11:56 am CEST#10
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Liked this post: Avatar von garfield68 garfield68, Avatar von Malganes Malganes
Yes, everyone who has played with a bonus has already learned the hard way. I once played my way up to a nice little sum with a bonus and for whatever reason played a new slot. Unfortunately, I then overlooked the fact that it had a Jackpot function. Then it was over. I was really annoyed.
I was then credited the depositor, the rest was gone.
Being careful not to play forbidden slots with a bonus also slows down the enjoyment of the game immensely in my opinion, because you always have to be careful. Casinos should simply make improvements and prevent you from playing banned slots with a bonus.

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ottah10o

Vegadream payout canceled

26th Sep. 2024, at 02:58 pm CEST#11
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I see it the same way. I think Vegadream is also speculating heavily on this. Other casinos block the games directly or show €0 credit.
That was the last time I deposited there. The 100% code was just a lure.

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ottah10o

Vegadream payout canceled

26th Sep. 2024, at 02:59 pm CEST#12
1 Like

Liked this post: Avatar von donzen donzen
Incidentally, they also demand all kinds of documents from me for every payout in order to delay the payouts even further

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zocker0815
Top Member

Vegadream payout canceled

26th Sep. 2024, at 07:28 pm CEST#13
1 Like

Liked this post: Avatar von Saphira Saphira

redriver67 wrote on 26.09.2024 at 11:56 am: Yes, everyone who has played with a bonus has already paid a lesson. Had once played myself up to a nice sum with bonus and for whatever reason, played a new slot. Unfortunately, I then overlooked the fact that it had a Jackpot function. Then it was over. I was really annoyed.
I was then credited the depositor, the rest was gone.
Being careful not to play forbidden slots with a bonus also slows down the enjoyment of the game immensely in my opinion, because you always have to be careful. Casinos should simply make improvements and prevent you from playing banned slots with bonuses.

i've actually got my money every time so far, even though I play 95% of the time with Bonuses, and I've been playing... for ages.



if you concentrate on reputable casinos/groups and don't Deposit money at every mafia house, read the bonus conditions carefully, not much can normally happen

and finally I also play a lot of DAMA because the slots are automatically blocked, but you still have to pay attention to the bets


PS my brother even accidentally made 3 spins on €10 in the bonus at LuckyDreams with Bonus money, ended up with €1500, he was even paid out without any problems


so in my opinion it also has a lot to do with which casino you play at

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redriver67
Expert

Vegadream payout canceled

26th Sep. 2024, at 10:57 pm CEST#14
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zocker0815 wrote on 26.09.2024 at 19:28:

actually i've gotten my money every time so far, even though i play 95% with Bonuses, and i've been playing... forever ...



if you concentrate on reputable casinos/groups and don't Deposit money at every mafia house, read the bonus conditions carefully, not much can normally happen

and finally I also play a lot of DAMA because the slots are automatically blocked, but you still have to pay attention to the bets


PS my brother even accidentally made 3 spins on €10 in the bonus at LuckyDreams with Bonus money, ended up with €1500, he was even paid out without any problems


so in my opinion it also has a lot to do with which casino you play

Well, it wasn't a mafia joint. It was Viggoslots at the time. So it was actually a reputable casino.

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ottah10o

Vegadream payout canceled

27th Sep. 2024, at 10:24 am CEST#15
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I will now continue to use Luckydreams, I've never really had any problems there.
It was the second time with Vegadream.

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