VegaDream Casino: Vegadream cancels payout
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Vegadream cancels payout
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i won €600 at Vegadream and wanted to pay it out. Unfortunately, the payout was canceled.
Background: I spun 1(!) single time on 4.50€, only 4€ were allowed. This was accidental, as I was aware of the rules.
And because of this one spin, and it was really only one, a complete payout is refused.
Don't they have any goodwill? Has anyone ever had success with a case like this?
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Vegadream cancels payout
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Unfortunately, one spin too high is enough for you to be in the wrong, even if it was accidental. The speed camera doesn't really care if you were only going 5 km/h too fast for that brief moment. Speeding is just speeding.
Goodwill is based on a voluntary basis. If they show no goodwill, then unfortunately you have to accept it.
In general, casinos are very meticulous about such things and show no mercy. Unless you are a regular customer and have already deposited 5 or even 6 figures, then it might be possible with the VIP support (if only 1/1000 of a spin was spun too high). But if you are a normal player, then unfortunately things look bad for you. A complaint will not help either, as the casino is unfortunately in the right and the player has violated the bonus rules.
Unfortunately, no admin here can help you either, as the casino has a Curacao license.
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Vegadream cancels payout
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This post has been translated automatically
Vegadream cancels payout
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Not with this group. It also happened to me at a sister casino. One spin on 1 euro in a banned game and the 5 grand was gone. Since then, I only play in casinos that ban prohibited games or more and more often directly with raw cash. It shortens the playing time, but also saves you a lot of grief.
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Vegadream cancels payout
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are you serious?the rtp of all games?or that you have played?your personal one?
i wonder how others still manage to pay out there!
If you have to badmouth a casino then you should be able to argue something.
If every loss would make me scream fraud, ALL casinos here would definitely be on the blacklist...
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Vegadream cancels payout
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But seriously, what kind of effort is it to open the search with Ctrl + F and enter the name of a game? I even do this at casinos where I always play with a bonus - it's safe and takes a few seconds, which can save you a lot of money
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