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VegaDream Casino: [solved] Payout already takes a week

Topic created on 08th Jul. 2024 | Page: 1 of 1 | Answers: 5 | Views: 1,659
StephWinters75
Hello there,

I won 2500€ direct payout and was even congratulated by e-mail.

I shouldn't worry, everything would be fine.

Nothing more since then and I'm now waiting for the payout.

I hope it's just a lot of business, because I'm definitely not going to book back and gamble it all away...

This post has been translated automatically

Butterbrezel
Elite
Hello Steph,

what payment method was used for the payout? Bank transfer?

If so, there could be problems from your bank. Since the casino does not have a German license, the bank can block payments, as incoming payments from unlicensed providers are generally suspected of money laundering.
So even if the casino initiates the payment, it may not reach you.

If you have used a wallet, the above note is invalid. Only applies to bank and credit card.

This post has been translated automatically

roccoammo11
Expert

StephWinters75 wrote on 08.07.2024 at 18:58: Hi there,

I won 2500€ direct payout and was even congratulated by mail.

I shouldn't worry, everything would be fine.

Nothing more since then and I'm now waiting for the payout.

I hope it's just a lot of business, because I'm definitely not going to book back and gamble it all away...

Are you already verified? which payment method? I've already had to wait 8 days with viggo and vasy, but of course it's been quicker before. Congratulations on your win...it can't be long now

This post has been translated automatically

StephWinters75
Hello there,
Yes, I've been verified for a while now and I choose myfinity for payouts.
So far it has always gone quickly, I assume it's because of the higher amount!

I have just received an e-mail that it is still being checked internally and will therefore take some time.


Thank you for your response...

This post has been translated automatically

Julian
Elite

StephWinters75 wrote on 08.07.2024 at 18:58: Hi there,

I won 2500€ direct payout and was even congratulated by mail.

I shouldn't worry, everything would be fine.

Nothing more since then and I'm now waiting for the payout.

I hope it's just a lot of business, because I'm definitely not going to book back and gamble it all away...

Good morning StephWinters75,
I'll get in touch with you via Communicator

This post has been translated automatically

Julian
Elite
The author of the thread seems to have received his payout in the meantime.
Now that the problem has been solved, I will close the thread.

If the author of the thread wishes to comment further on the complaint, I can reopen the thread if necessary.

This thread has been closed

This post has been translated automatically

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