Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

VegaDream Casino: First no payout because of alleged bonus conditions - on request all money set to 0€!

Topic created on 22nd Dec. 2024 | Page: 1 of 1 | Answers: 0 | Views: 92
Original_Svenster

First no payout because of alleged bonus conditions - on request all money set...

22nd Dec. 2024, at 06:08 pm CET#1
0 Likes

Nobody has liked this post so far
Hey,

i deposited 100€ via "nodaypay" on 17.12.24 at Vegadream without using any bonus conditions or similar. Then I played with it (even if it should be irrelevant because I had no bonus, but I had more than 1.000€ wager) and wanted to cash out when I was at 250€. This was not possible because I was told that my money was actually Bonus money and that I had not yet wagered it.

I then wrote a ticket and asked how the problem could be solved.

When the ticket was not processed after 2 days, I thought oh never mind... I'll just keep playing a little longer. After 2 bets, my balance was up to €690.

I then wrote another ticket.

Today I received a reply which again referred me to a Cashback bonus.

When I logged in, my money was set to €0.00. The last status in the history is €690 and there are no other transactions or similar.

Can anyone help?

This post has been translated automatically

Hot Topics22nd Dec. 2024 at 11:15 pm CET

Gossip
0
Offline Casinos
0
Offline Casinos
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately