[solved] Unibet locks account after withdrawal

GambleJoe Cookies
Providers:	GJ International Limited
	Cookie name:	PHPSESSID
	Purpose:	This cookie is created by an application based on PHP. The purpose of this cookie is to recognise the user.
	Cookie lifetime:	24 months
	Cookie name:	sid
	Purpose:	This cookie is used to assign personal configuration data.
	Cookie lifetime:	12 months
	Cookie name:	gjcook[ver]
	Purpose:	Version of the saved privacy setting
	Cookie lifetime:	12 months
	Cookie name:	gjcook[stat]
	Purpose:	Configuration of statistic cookies
	Cookie lifetime:	12 month
	Cookie name:	identifier
	Purpose:	This cookie is used to automatically log in when using the "Stay logged in" feature.
	Cookie lifetime:	12 months
	Cookie name:	securitytoken
	Purpose:	This cookie is used to automatically login when using the "stay signed in" feature.
	Cookie lifetime:	12 months

Google Analytics
Providers:	Google Ireland Limited
Data protection decl.:	https://policies.google.com/privacy
	Cookie name:	_ga
	Purpose:	Collection of statistics on the website usage. (Measurement of the range)
	Cookie lifetime:	24 months
	Cookie name:	_gid
	Purpose:	This cookie is used to collect user statistics for the website.
	Cookie lifetime:	24 hours
	Cookie name:	_gat
	Purpose:	Used to throttle the request rate.
	Cookie lifetime:	0

Rookie

Blade172010

Topic Creator

Forum posts: 37 Member since: 30.12.2019

30th Dec. 2019, at 02:41 am CET#1

0 Likes

Nobody has liked this post so far

Hi guys,

I have created an account today at unibet.de have deposited out of pocket via online banking 4k ...and in the end won 8700€...

Cashed it out submitted all necessary documents for Verification uploaded ..play only raw cash without bonus...

Did not violate any agbs or anything. There is no reason not to cash out my win which is funny ... they just locked my account for *security reasons* so I can't cash out or Deposit or play ......

I only have access to my account and can see that the withdrawal still exists under transfers

In support I was told it is normal and I should wait until my account is verified but this scheme is new to me ... after multiple readings in the forum about Unibet ... it is often mentioned that they simply delete account lock and freeze... without any reason...

Could you help me?
Call in a lawyer - MGA?
Does anyone have experience with Unibet and can tell me if this process is normal?

Lg

This post has been translated automatically

Experienced

derzweifel

Forum posts: 304 Member since: 23.09.2018

[solved] Unibet locks account after withdrawal

30th Dec. 2019, at 03:02 am CET#2

1 Like

Liked this post: Blade172010

Why Anwanlt or MGA? If the support says that it is normal, I see no reason for any action. Be patient and wait

This post has been translated automatically

Rookie

Blade172010

Topic Creator

Forum posts: 37 Member since: 30.12.2019

[solved] Unibet locks account after withdrawal

30th Dec. 2019, at 03:06 am CET#4

0 Likes

Nobody has liked this post so far

Ok I wait until I get feedback!
Thanks for your help or answer

Lg

This post has been translated automatically

Expert

Kleinkariert

Forum posts: 1.676 Member since: 18.03.2019

[solved] Unibet locks account after withdrawal

30th Dec. 2019, at 03:42 am CET#5

1 Like

Liked this post: Blade172010

Some casinos block during the Verification process or when the sum exceeds a certain level is checked properly for the first time and then times has a while peace.

Do not get panic where I find it questionable to Deposit directly 4k. I have always verified in advance or first made a small deposit and after once convert directly paid out whether everything works.

With Unibet, however, it can take a long time until they have verified you. Before the account is not verified they will not send out the payout. You can expect 1-2 weeks maximum. Under normal circumstances, but 72 hours are enough.

If there are problems you can write to Caro or Julian. This is usually faster than the MGA, which also asks you to exhaust all possibilities before contacting them. If you have done nothing wrong then you will get your money guaranteed, Unibet is recommended by some people even if they are a bit slower.

This post has been translated automatically

Rookie

Blade172010

Topic Creator

Forum posts: 37 Member since: 30.12.2019

[solved] Unibet locks account after withdrawal

30th Dec. 2019, at 07:20 am CET#6

0 Likes

Nobody has liked this post so far

Thanks for the answer small-minded

You mention 2 names caro and julien. Who are the two ?

Am quite new here....

Lg

This post has been translated automatically

Expert

MarcT22186

Forum posts: 1.343 Member since: 13.07.2019

[solved] Unibet locks account after withdrawal

30th Dec. 2019, at 08:13 am CET#7

0 Likes

Nobody has liked this post so far

Blade172010 wrote on 12/30/2019 at 07:20: Thanks for the reply small-minded

You mention 2 names caro and julien. Who are they both ?

Am quite new here....

Lg

As some here have already written, wait and see. 4k is Deposit with a new player is a lot of money
A check is inevitable with the sum and the lock actually only an advantage, because you can not gamble away your win for now
I think the account will be unlocked by the end of the week at the latest and you can withdraw your money
Over the holidays, something like this can take a moment longer

This post has been translated automatically

Rookie

Blade172010

Topic Creator

Forum posts: 37 Member since: 30.12.2019

[solved] Unibet locks account after withdrawal

30th Dec. 2019, at 09:18 am CET#8

0 Likes

Nobody has liked this post so far

Ok under payouts I now find this:

* We have sent you a request to send us your personal details via email in order to activate your payout. If YOU have not received an email yet, please contact our customer service so we can help you*

*Payout pending*

What means pending phase ?

I have now submitted 5x all documents

- proof of address front back
- proof of address
- bank statement (not older than 3 months)

Even online banking turnover survey of transfers
.that I have made to the site.

I did not transfer 4k directly but:

100, 200, 500, 1200, 2000

But what is a floating phase

This post has been translated automatically

G****e

verified

Forum posts: 2.080 Member has been banned

[solved] Unibet locks account after withdrawal

30th Dec. 2019, at 09:29 am CET#9

0 Likes

Nobody has liked this post so far

Blade172010 wrote on 12/30/2019 at 09:18: Ok under payouts I now find this:

* We have sent you a request to send your personal details via email in order to unlock your payout. If YOU haven't received an email yet, please contact our customer service so we can help*

*Payout pending*

What means pending phase ?

I have now submitted 5x all documents

- proof of address front back
- proof of address
- bank statement (not older than 3 months)

Even online banking turnover survey of transfers
.that I have made to the site.

I did not transfer 4k directly but:

100, 200, 500, 1200, 2000

But what is a floating phase

Pending is that it is not paid out before you are verified. Contact the chat or upload all documents again. If you have not violated the terms and conditions, they pay out. Was myself years on the road at Unibet and never had problems. Patience you have to have and not burn everything again:-)

This post has been translated automatically

Rookie

Blade172010

Topic Creator

Forum posts: 37 Member since: 30.12.2019

[solved] Unibet locks account after withdrawal

30th Dec. 2019, at 09:37 am CET#10

0 Likes

Nobody has liked this post so far

With such sums you would be stupid if you violate AGB's...believe me everything is correct and they have now received all documents submitted 5x

I just wait and see how this develops.

But thank you for writing.
I just find it strange I was also at Wildz or Rizk..do not know that you are locked after a payout so that you can not even play more...

Lg

This post has been translated automatically

Amateur

DaseR92

verified

Forum posts: 160 Member since: 12.09.2019

[solved] Unibet locks account after withdrawal

30th Dec. 2019, at 12:36 pm CET#11

0 Likes

Nobody has liked this post so far

It can currently also simply lie on the holidays if everything takes a little longer
Have me 2 weeks ago at Unibet also verified, after a win at 4 o'clock in the morning and after 1 hour the account was up again.

This post has been translated automatically

Unibet: [solved] Unibet locks account after withdrawal

[solved] Unibet locks account after withdrawal

[solved] Unibet locks account after withdrawal

[solved] Unibet locks account after withdrawal

[solved] Unibet locks account after withdrawal

[solved] Unibet locks account after withdrawal

[solved] Unibet locks account after withdrawal

[solved] Unibet locks account after withdrawal

[solved] Unibet locks account after withdrawal

[solved] Unibet locks account after withdrawal

[solved] Unibet locks account after withdrawal

Best Online Casinos

Hot Topics19th Dec. 2024 at 03:16 am CET

Bulgaria: Will a ban on gambling advertising lead to the end of ...

10 million fraud with manipulated scratch card in ...

Netherlands: Meticulous action against gambling sponsorship ...

GambleJoe Team

Community Forum-Moderators

Forgotten your password?