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Twin: WARNING about Twin.com!!!

Topic created on 23rd Oct. 2020 | Page: 1 of 1 | Answers: 6 | Views: 2,289
Megner
Rookie
Hello friends,

I deposited more than two weeks ago in Twin Casino I think 250€ euros.
Over time, I played my way up to 750€ and then wanted to withdraw my money so slowly. One day before I requested the withdrawal I have already asked in the chat for the email address for sending dokumten and submitted them. Whole 4 days nothing happened!!! . Then after asking several times my account was finally verified. I requested 2 withdrawals via Trustly on two accounts. Nothing happened. for 11 days I was put off etc until my funds were back in my account due to a "technical" error. Again requested a withdrawal and AGAIN they wanted any documents from me.

It is so obvious and corresponds exactly to the other experiences of other users here, that at Twin the simplest processes are dragged into the immeasurable, so that you still put your win in the sand!

The end of the song you can certainly imagine. Win of course out of anger again completely set in the sand

The purest rip-off store is that, and I can only advise everyone not to Deposit in this casino. Such tactics are just criminal!!!!!!!

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genrix
Top Member
So I get my money within 24h. Stupid that this was not the case with you...

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Jubla2014
Top Member
Servus!

I always receive payouts very quickly via Neteller, sometimes in minutes, sometimes in a few hours, no matter how high the payouts are.

So far not any problem.

Absolutely reputable!


Have a nice day!

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Son8kk
Do not you think it is because you have requested a payout on 2 accounts?
According to AGB's but only one account is allowed or am I wrong
Can understand your frustgezocke but completely
I have experienced the same at Rizk and Casumo
With both the Verification has taken over 1 week

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taylor3733
Rookie
I can only join in! From Twin has never arrived a single euro on my account! Despite several attempts to pay out!
There is no other casino in which I have made such bad experiences!
The last time the win (380Euro) was
times just confiscated with the reason violation of the terms and conditions!
The claim is apparently enough and already someone is 380 euros richer! (I was it aufjedenfall not).

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Megner
Rookie
Son8kk wrote on 23.10.2020 at 16:26: Do not you think it is because you have requested a payout on 2 accounts?
According to AGB's but only one account is allowed or am I wrong
Can understand your frustgezocke but completely
I have experienced the same at Rizk and Casumo
With both, the Verification took over 1 week

I have no idea. The transfer you have me anyway unasked on an account then "transferred" before the "technical error" and not on two as I had indicated.
Support is completely incompetent. for 14 days I have seen nothing of my money. This is unimaginable. Even Trustly told me via email that they don't know why Twin takes so long to provide you with all the information
Still have such a rage in my stomach -

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Son8kk
Megner wrote on 10/23/2020 at 11:33 pm
No idea. The transfer you have me anyway unasked on an account then "transferred" before the "technical error" and not on two as I had indicated.
Support is completely incompetent.

I have understood so far..but I still believe that you have violated the agb's with your 2 bank accounts..1 player account ;1bank account;etc
They will process one withdrawal after the other, I would think.your first withdrawal was confirmed because all is well, and as then the next withdrawal processed will certainly be noticed that the same player now wants to pay out to another account..and this agb violation can not miss any casino


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