Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Twin: [solved] Twin Casino Ver****

Topic created on 16th Aug. 2020 | Page: 1 of 2 | Answers: 12 | Views: 2,747
Aewcasino1602
Good morning,

last week I won a Multiplier in the Daily & Drop Prize (Dog House) through the Twin Casino app.

According to the app, the prize will be credited the next day.

Asked in the chat, it says after 72 hours at the latest

I have asked several times about the process, when I finally get my prize after the 3 days have passed.

First it was said that my case is still being reviewed and I should have patience

Now a week has passed without an answer and the last time I asked, the support has not even found the win although the previous support staff, the win could prove and comment. On the threat that I will post this post, I was promised to speed up the processing ..



I feel super verar*** from support!!!

This post has been translated automatically

Anonym
If this really happened as you describe, you are right to be angry. I can well imagine that too

This post has been translated automatically

Aewcasino1602
Linked it in the chat at Twin and it was passed on to the bonus department and thanked for the feedback.

This post has been translated automatically

Anonym
You should not threaten anyone. Twin is not interested in taking away your win when you have actually won it
Just wait a little longer. Maybe there are problems with the Provider and they have to clarify something first

This post has been translated automatically

Anonym

Jokerboy wrote on 08/16/2020 at 09:59: You should not threaten anyone. Twin has no interest in disputing your win if you actually won it
Just wait a little longer. Maybe there are problems with the Provider and they have to clarify something first.

For your relatively short membership, you have a very competent writing style and are also mostly (always??) positively convinced of the online casinos.

Certainly times had good luck...

PS: Not as a diss understand, rather something like recognition

This post has been translated automatically

Anonym
Tribeholz wrote on 08/16/2020 at 10:40 AM

For your relatively short membership you have a very competent writing style and are also mostly (always??) positive about online casinos.

Certainly had some good luck...

PS: Don't take it as a diss, more like recognition

Thanks for your compliment

This post has been translated automatically

Rabbit1980
Rookie
So Twin pays out difinitivly...processing takes just up to 72 hours...with me was paid out 2 times...once 550 and once 150...so no panic

This post has been translated automatically

Rabbit1980
Rookie
And you have to verify your account...ID card front and back and account statement with your address on it is quite sufficient

This post has been translated automatically

Aewcasino1602
Rabbit1980 wrote on 16.08.2020 at 11:57 am: So Twin pays difinitiv aus...bearbeitung lasts just up to 72 hours...with me was paid 2 times...once 550 and once 150...so no panic

It's just more than a week ago and the win is suddenly not findable although employees could find the first few days according to the chat

That was more of a pressure than a threat. In the end, I have not written a post until today, because no message came more

This post has been translated automatically

Kleinkariert
Expert
Contact someone from the Gamblejoe team, e.g. Julian, they can find out more information. Don't let up, the daily drops sometimes go wrong if you are not behind them.

This post has been translated automatically

Hot Topics2nd Nov. 2024 at 09:22 pm CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1 online
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately