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Twin: [solved] Twin Casino Ver****

Topic created on 16th Aug. 2020 | Page: 1 of 2 | Answers: 12 | Views: 2,761
Aewcasino1602

[solved] Twin Casino Ver****

16th Aug. 2020, at 08:18 am CEST#1
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Good morning,

last week I won a Multiplier in the Daily & Drop Prize (Dog House) through the Twin Casino app.

According to the app, the prize will be credited the next day.

Asked in the chat, it says after 72 hours at the latest

I have asked several times about the process, when I finally get my prize after the 3 days have passed.

First it was said that my case is still being reviewed and I should have patience

Now a week has passed without an answer and the last time I asked, the support has not even found the win although the previous support staff, the win could prove and comment. On the threat that I will post this post, I was promised to speed up the processing ..



I feel super verar*** from support!!!

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Anonym

[solved] Twin Casino Ver****

16th Aug. 2020, at 08:30 am CEST#2
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If this really happened as you describe, you are right to be angry. I can well imagine that too

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Aewcasino1602

[solved] Twin Casino Ver****

16th Aug. 2020, at 09:54 am CEST#3
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Linked it in the chat at Twin and it was passed on to the bonus department and thanked for the feedback.

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Anonym

[solved] Twin Casino Ver****

16th Aug. 2020, at 09:59 am CEST#4
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You should not threaten anyone. Twin is not interested in taking away your win when you have actually won it
Just wait a little longer. Maybe there are problems with the Provider and they have to clarify something first

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Anonym

[solved] Twin Casino Ver****

16th Aug. 2020, at 10:40 am CEST#5
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Jokerboy wrote on 08/16/2020 at 09:59: You should not threaten anyone. Twin has no interest in disputing your win if you actually won it
Just wait a little longer. Maybe there are problems with the Provider and they have to clarify something first.

For your relatively short membership, you have a very competent writing style and are also mostly (always??) positively convinced of the online casinos.

Certainly times had good luck...

PS: Not as a diss understand, rather something like recognition

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Anonym

[solved] Twin Casino Ver****

16th Aug. 2020, at 11:11 am CEST#6
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Tribeholz wrote on 08/16/2020 at 10:40 AM

For your relatively short membership you have a very competent writing style and are also mostly (always??) positive about online casinos.

Certainly had some good luck...

PS: Don't take it as a diss, more like recognition

Thanks for your compliment

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Rabbit1980
Rookie

[solved] Twin Casino Ver****

16th Aug. 2020, at 11:57 am CEST#7
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So Twin pays out difinitivly...processing takes just up to 72 hours...with me was paid out 2 times...once 550 and once 150...so no panic

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Rabbit1980
Rookie

[solved] Twin Casino Ver****

16th Aug. 2020, at 11:59 am CEST#8
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And you have to verify your account...ID card front and back and account statement with your address on it is quite sufficient

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Aewcasino1602

[solved] Twin Casino Ver****

16th Aug. 2020, at 01:19 pm CEST#9
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Rabbit1980 wrote on 16.08.2020 at 11:57 am: So Twin pays difinitiv aus...bearbeitung lasts just up to 72 hours...with me was paid 2 times...once 550 and once 150...so no panic

It's just more than a week ago and the win is suddenly not findable although employees could find the first few days according to the chat

That was more of a pressure than a threat. In the end, I have not written a post until today, because no message came more

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Kleinkariert
Expert

[solved] Twin Casino Ver****

16th Aug. 2020, at 01:41 pm CEST#10
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Contact someone from the Gamblejoe team, e.g. Julian, they can find out more information. Don't let up, the daily drops sometimes go wrong if you are not behind them.

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