Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Twin: Refusal of disbursement due to third-party deposit

Topic created on 23rd Jun. 2020 | Page: 1 of 1 | Answers: 2 | Views: 932
Tezoro1337
Hey Community,

i would like to know if anyone has ever had such a problem with Twin or another casino and whether the matter could be settled.
I have deposited money from my bank account on the Twin Casino account of my buddy and then also played 600€.
Now we wanted to pay out the money, however, the casino is querulous, because the money came from my account.
They refer to their terms and conditions and have also collected the money directly on the casino account.
I have read on the Internet that you still have a pretty good chance to get your money, because the casino would not have been allowed to approve the Deposit of another person.
This I have also communicated to the support, but they refer each time only to the terms and conditions and put themselves cross.
I think times for 600 € to turn on a lawyer would not be very economical or?
Or maybe someone has other approaches for me or own experiences?

Greetings Fabian

This post has been translated automatically

upola
Legend
This is stated in most terms and conditions.
You will probably have no chance to get your money.

This post has been translated automatically

x****Y
Tezoro1337 wrote on 06/23/2020 at 6:56 pm: Hey Community,

i would like to know if anyone has ever had such a problem with Twin or another casino and whether the matter could be settled.
I have deposited money from my bank account on the Twin Casino account of my buddy and then also played 600€.
Now we wanted to pay out the money, however, the casino is querulous, because the money came from my account.
They refer to their terms and conditions and have also collected the money directly on the casino account.
I have read on the Internet that you still have a good chance to get your money, because the casino should not have approved the Deposit of another person.
This I have also communicated to the support, but they always refer only to the terms and conditions and put themselves cross.
I think times for 600 € to turn on a lawyer would not be very economical or?
Or maybe someone has other approaches for me or own experiences?

Greetings Fabian


At least they have to transfer the deposit back. They can definitely keep the win, but some casinos show goodwill, others not.

This post has been translated automatically

Hot Topics5th Nov. 2024 at 06:32 am CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately