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Twin: Refusal of disbursement due to third-party deposit

Topic created on 23rd Jun. 2020 | Page: 1 of 1 | Answers: 2 | Views: 937
Tezoro1337
Hey Community,

i would like to know if anyone has ever had such a problem with Twin or another casino and whether the matter could be settled.
I have deposited money from my bank account on the Twin Casino account of my buddy and then also played 600€.
Now we wanted to pay out the money, however, the casino is querulous, because the money came from my account.
They refer to their terms and conditions and have also collected the money directly on the casino account.
I have read on the Internet that you still have a pretty good chance to get your money, because the casino would not have been allowed to approve the Deposit of another person.
This I have also communicated to the support, but they refer each time only to the terms and conditions and put themselves cross.
I think times for 600 € to turn on a lawyer would not be very economical or?
Or maybe someone has other approaches for me or own experiences?

Greetings Fabian

This post has been translated automatically

upola
Legend
This is stated in most terms and conditions.
You will probably have no chance to get your money.

This post has been translated automatically

x****Y
Tezoro1337 wrote on 06/23/2020 at 6:56 pm: Hey Community,

i would like to know if anyone has ever had such a problem with Twin or another casino and whether the matter could be settled.
I have deposited money from my bank account on the Twin Casino account of my buddy and then also played 600€.
Now we wanted to pay out the money, however, the casino is querulous, because the money came from my account.
They refer to their terms and conditions and have also collected the money directly on the casino account.
I have read on the Internet that you still have a good chance to get your money, because the casino should not have approved the Deposit of another person.
This I have also communicated to the support, but they always refer only to the terms and conditions and put themselves cross.
I think times for 600 € to turn on a lawyer would not be very economical or?
Or maybe someone has other approaches for me or own experiences?

Greetings Fabian


At least they have to transfer the deposit back. They can definitely keep the win, but some casinos show goodwill, others not.

This post has been translated automatically

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