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Twin: Problems with Twin

Topic created on 30th Oct. 2020 | Page: 1 of 3 | Answers: 20 | Views: 3,526
Patryczek
Rookie

Problems with Twin

30th Oct. 2020, at 04:47 pm CET#1
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Hello all together,

i have to vent my anger!
I won today with a lot of luck a little over 6000€ at Twin and then increased my bets per spin enormously... partly 20-25€ the turn

Well, then it happened during my session probably about 30 times that I got in the middle of the game while the reels were still spinning to the end, suddenly some rewards because of the level increases, etc. and the game was then interrupted for it. I had to reopen the game, but it did not continue at the interrupted point. Just as often when I used the Risk ladder, the game was also constantly interrupted exactly during this time and no amount of the Risk ladder was posted, even if I had already pressed up.

Furthermore, the connection is also constantly interrupted when I played.

For me this is clearly fraud! I would like at least a small part of my money back, because that went now not with right things. What can I do? And have you already had something like this?

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Patryczek
Rookie

Problems with Twin

30th Oct. 2020, at 05:07 pm CET#2
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Oh, as info: I would like to get a partial refund, because there were constantly these "connection problems" to the server and these rewards, which canceled the whole game, whereby constantly amounts of the Risk ladder were simply gone or possible wins in the game were not even possible, because it is canceled during the game.

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Anonym

Problems with Twin

30th Oct. 2020, at 05:13 pm CET#3
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The connection problems I had the last few days also now and then with Twin...

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Patryczek
Rookie

Problems with Twin

30th Oct. 2020, at 05:15 pm CET#4
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Did your game then also not continue at the terminated point and no win was recorded each time?

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Andreas321
Rookie

Problems with Twin

30th Oct. 2020, at 05:17 pm CET#5
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Patryczek wrote on 10/30/2020 at 4:47 pm: Hello everyone,

i have to vent my anger!
I won today with a lot of luck a little over 6000€ at Twin and then increased my bets per spin enormously... partly 20-25€ the turn

Achso... and until you had won the 6000€ of course everything went with right things. Next time just withdraw the 6k and now do not look for the blame at Twin because you have gambled away everything again on 20€ Bets. Otherwise contact Twin directly? They will help you there for sure if it has been so what I do not really believe.

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Patryczek
Rookie

Problems with Twin

30th Oct. 2020, at 05:21 pm CET#6
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You, I am absolutely not a person who would like to have his money back just because he gambled it all away again, that was my decision after all.

But who else should be to blame for the interruptions of my game and the wins of the Risk ladder, which were not booked etc.? That's not okay. After all, I deposited a lot of money beforehand.

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Patryczek
Rookie

Problems with Twin

30th Oct. 2020, at 05:22 pm CET#7
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The problem is that Twin's support always seems to use a translator and so communication is difficult.

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Andreas321
Rookie

Problems with Twin

30th Oct. 2020, at 05:40 pm CET#8
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If it really was like that, then of course you're right. What is the problem with the English? What was the answer of the support? They will have commented, after all. I could theoretically forward it...

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HauBlau
Amateur

Problems with Twin

30th Oct. 2020, at 05:56 pm CET#9
1 Like

Liked this post: Avatar von sippi sippi
Jaja scam because of server problems 😂

30 times to connection problems 🤣🤣🤣 Any normal person would have stopped after the 2 times and paid out



Mimi???

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upola
Legend

Problems with Twin

30th Oct. 2020, at 06:03 pm CET#10
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Then send an email to Twin, but I wouldn't expect to get anything if I were you.
Have you ever looked at your game history?

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