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Twin: 250 free spins bonus but wins were not credited wait now already 1 week (Page 3)

Topic created on 05th Feb. 2021 | Page: 3 of 3 | Answers: 27 | Views: 4,949
observer
Amateur

250 free spins bonus but wins were not credited wait now already 1 week

10th Feb. 2021, at 11:32 pm CET#21
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Nothing. But now I also don't care. Not one email from them to explain the whole thing briefly or to regret that the promotion didn't work. So I'm through with them

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voerde
Expert

250 free spins bonus but wins were not credited wait now already 1 week

11th Feb. 2021, at 07:39 am CET#22
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Nobody has liked this post so far
observer wrote on 10.02.2021 at 23:32: Nothing. But now I don't care either. Not one email from them to explain the whole thing briefly or to regret that the promotion didn't work. I'm through with them

i'm also still waiting for the win from the 250 free spins ramses book
only about 14 € but still
in chat se say all the time only that they notify you by email...
now already 10 days ago and nothing comes

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snapper1982

250 free spins bonus but wins were not credited wait now already 1 week

11th Feb. 2021, at 11:25 am CET#23
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Nobody has liked this post so far
Hello,
i have on 30.01.2021 in my email inbox the offer from Twin casino
250 free spins at Ramses Book for 10€ deposit.
Sounds good..I thought...even if it is with the nervighen "5 Sec. rule"....
It's not about the really high win here, small change ---I'm aware of that,
it's about about 28€ Bonus money and especially the brazen way!
I have been playing onlline slots for a few years and have a lot of contacts with live players, etc.
The money I won, the "bombastic" 28€, from the 250 free spins was not credited to my account.
First chat contact...problem they solved in an hour....well..I have several times in the LivechT NOW NAchgefrraGT,
Allegedly still no Lösaung!!...
It is supposed to be at the game Provider!
Today at Kontkatversuch was again said..it is dran gearbeittet..and that was it!!!
What should I do now?


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observer
Amateur

250 free spins bonus but wins were not credited wait now already 1 week

12th Feb. 2021, at 07:05 pm CET#24
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Nobody has liked this post so far
Update: My free play win was credited to me today. I was informed by email. At this point, thanks again to Caro!

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voerde
Expert

250 free spins bonus but wins were not credited wait now already 1 week

12th Feb. 2021, at 07:15 pm CET#25
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mine too


top thanks caro <3

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Locmelis

250 free spins bonus but wins were not credited wait now already 1 week

15th Feb. 2021, at 10:19 am CET#26
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Hello Caro!

Can you maybe help me too? I am missing just under € 93 from the 250 Ramses Book freispielen.

Love greetings

Alex

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TwinCasino
Rookie

250 free spins bonus but wins were not credited wait now already 1 week

15th Feb. 2021, at 02:05 pm CET#27
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Nobody has liked this post so far
Dear Community,

First of all, we would like to apologize for any inconvenience caused.

We have already been working hard last week on a solution to the problem on our part, so as not to keep you waiting any longer. As a result, we have already been able to solve many cases manually, but the game Provider has not been able to close the case so far and therefore we have to ask for a little bit more patience in order to process the outstanding cases.

We will do everything we can to close the open cases in a timely manner! All wins that were won during this promotion will of course be credited to the winners (if not already done).

Thank you for your patience!

PS: Get your chance to win exclusive prizes in our lottery

With best regards,
Your Twin Team


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observer
Amateur

250 free spins bonus but wins were not credited wait now already 1 week

15th Feb. 2021, at 02:16 pm CET#28
0 Likes

Nobody has liked this post so far
Thanks for the statement!

This post has been translated automatically

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